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Commerce Layer vs. Linker Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Commerce Layer

    Score10 out of 10
    N/ACommerce Layer is a headless commerce platform and order management system that enables users to add global shopping capabilities to any website, mobile app, chatbot, or IoT device. It is a CMS that can be used to create shoppable content through its API on a global scale.

    $0

    Linker

    Score9 out of 10
    N/AThe Linker Cloud Fulfillment Platform, from Linkercloud headquartered in Warsaw, Poland, enables users to control all e-commerce logistics operations and processes with their Order Management System (OMS). Linker's services focus on cross-border ecommerce. They aim to enable their customers to reach customers in new countries through their network of managed warehouses.N/A
    Pricing
    Commerce LayerLinker
    Editions & Modules
    Growth
    $649
    per month (annual commitment)
    Enterprise
    Custom
    Startup
    Free
    100 orders/month included, then $0.90 for any extra order
    No answers on this topic
    Offerings
    Pricing Offerings
    Commerce LayerLinker
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    Commerce LayerLinker
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.0
    (2 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Commerce LayerLinker
    Likelihood to Recommend
    Commerce Layer
    Commerce Layer is a great choice, if you want to build a tailored system. The flexible API allows to build all kinds of applications around commerce, but you also need to deep dive a bit into the structure. If you want to set up a simple store and sell a few SKUs, you're probably rather a Shopify customer, but if you want to build great customer experiences and tailer the software to your business, Commerce Layer is a very good choice.
    Incentivized
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    Linker Cloud
    In the furniture industry, there are often situations that require a less conventional approach - and, for example, shipping a piece of furniture in two parcels, but... on the same tracking number. Linker Cloud's employees are true business partners and are able to fulfill such custom requests.
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    Pros
    Commerce Layer
    • Flexibility
    • True headless (based on MACH principles)
    • Integrated sales/shipments solution
    • Seamless integration (extensive API, webhooks, etc.)
    Incentivized
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    Linker Cloud
    • Stock count generation
    • Tracking inventory movements live
    • Recording product returns from customers
    Incentivized
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    Cons
    Commerce Layer
    • Specific POS features are on the roadmap (we're using now a market per store, which works but creates some issues with it)
    • Payment flexibility (as we're using it fully as a POS solution)
    • Flexibility in order editing after approval of order
    Incentivized
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    Linker Cloud
    • The overall layout could be more user friendly
    • Generating stock count spreadsheets for the past dates would be useful
    • Processing of large amounts of data is sometime slow
    Incentivized
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    Likelihood to Renew
    Commerce Layer
    Commerce Layer is at the core of our operations
    Incentivized
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    Linker Cloud
    No answers on this topic
    Usability
    Commerce Layer
    The new apps are great, but in our case, we built so specific functionalities around it that we built our own admin tool. Based on the complexity (especially for after sales processes), no off the shelf tool would have been able to do this.
    Incentivized
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    Linker Cloud
    No answers on this topic
    Support Rating
    Commerce Layer
    We're in regular contact with Commerce Layer and regularly also discuss issues directly with the tech team
    Incentivized
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    Linker Cloud
    No answers on this topic
    Implementation Rating
    Commerce Layer
    The Commerce Layer data model is very flexible, which also creates a certain complexity. It's important to understand how the data model works and how relationships between them are built.
    Incentivized
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    Linker Cloud
    No answers on this topic
    Alternatives Considered
    Commerce Layer
    Real headless solution, fully SaaS. In comparison to all other solutions, Commerce Layer has an integrated order management which is lean, but very flexible. With all other solutions, we would have needed a separate OMS which would have increased both the complexity and the cost of the solution.
    Incentivized
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    Linker Cloud
    W2S (Way2Send) was a pain in the back for us as we could not perform most basic operations ourselves. Almost each task had to be performed by system admins. In contrary, Linker Cloud Fulfillment Platform enables easily performing basic operations by ourselves which takes down the friction in our cooperation with the fulfillment center.
    Incentivized
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    Return on Investment
    Commerce Layer
    • Reduction of support staff by 2/3 as we could implement a full self-service solution
    • 1-2 days faster delivery of glasses to customers due to automated lens ordering (built into Commerce Layer)
    Incentivized
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    Linker Cloud
    • Increased satisfaction of our team working with the inventory management
    • Keeping records of returns from customers in order
    • Good communication with fulfillment center as Linker serves as our single source of truth
    Incentivized
    Read full review
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