Linker is a perfect LINK between our e-comm B2C store and the outsourced fulfillment center
March 24, 2022

Linker is a perfect LINK between our e-comm B2C store and the outsourced fulfillment center

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Linker Cloud

We are using Linker Cloud Fulfillment Platform as this is the system suggested by our outsourced fulfillment center. We manage stock quantities and all moves of inventory on a daily basis. Also, on a monthly basis we use the system for our scheduled stock count. The system is also used to track product returns from our customers.

Pros

  • Stock count generation
  • Tracking inventory movements live
  • Recording product returns from customers

Cons

  • The overall layout could be more user friendly
  • Generating stock count spreadsheets for the past dates would be useful
  • Processing of large amounts of data is sometime slow
  • Integration with WooCommerce
  • Possibility of stock count every month
  • Tracking all inventory movements live
  • Increased satisfaction of our team working with the inventory management
  • Keeping records of returns from customers in order
  • Good communication with fulfillment center as Linker serves as our single source of truth
W2S (Way2Send) was a pain in the back for us as we could not perform most basic operations ourselves. Almost each task had to be performed by system admins. In contrary, Linker Cloud Fulfillment Platform enables easily performing basic operations by ourselves which takes down the friction in our cooperation with the fulfillment center.

Do you think Linker Cloud delivers good value for the price?

Yes

Are you happy with Linker Cloud's feature set?

Yes

Did Linker Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Linker Cloud go as expected?

Yes

Would you buy Linker Cloud again?

Yes

In our case - a B2C fashion e-commerce business where fulfillment is operated by the outsourced partner this is a perfect tool. It easily integrates with our shop engine (WooCommerce) and enables tracking all inventory movements live. We used a different system (Way2Send) before and Linker is way easier to use and serves us really well.

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