CommerceV3 vs. Dokan

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CommerceV3
Score 9.0 out of 10
N/A
CommerceV3 is an all-in-one eCommerce platform that will both build and host store platforms.N/A
Dokan
Score 9.4 out of 10
Small Businesses (1-50 employees)
Dokan offers a front-end multi-vendor marketplace on WordPress, powered by WooCommerce. According to the vendor, the product enables you to build your own Amazon, Shopify, eBay, Magento-like marketplace in just 30 minutes. FEATURES Marketplace with Independent Stores Frontend Dashboard For Each Seller Earn From Each Sale Product Management Reports (Pro Feature) Coupon Management (Pro Feature) Manage Product…N/A
Pricing
CommerceV3Dokan
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CommerceV3Dokan
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup Fee$1,995 per storeNo setup fee
Additional Details
More Pricing Information
Features
CommerceV3Dokan
Online Storefront
Comparison of Online Storefront features of Product A and Product B
CommerceV3
8.1
1 Ratings
5% above category average
Dokan
6.8
1 Ratings
12% below category average
Product catalog & listings9.11 Ratings9.01 Ratings
Product management7.31 Ratings8.01 Ratings
Bulk product upload8.21 Ratings7.01 Ratings
Branding6.41 Ratings6.01 Ratings
Mobile storefront7.31 Ratings5.01 Ratings
Product variations9.11 Ratings5.01 Ratings
Visual customization9.11 Ratings6.01 Ratings
Website integration00 Ratings8.01 Ratings
CMS00 Ratings7.01 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
CommerceV3
7.7
1 Ratings
2% above category average
Dokan
5.0
1 Ratings
40% below category average
Abandoned cart recovery8.21 Ratings00 Ratings
Checkout user experience7.31 Ratings5.01 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
CommerceV3
9.1
1 Ratings
9% above category average
Dokan
-
Ratings
eCommerce security9.11 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
CommerceV3
8.6
1 Ratings
13% above category average
Dokan
9.0
1 Ratings
18% above category average
Promotions & discounts9.11 Ratings00 Ratings
SEO8.21 Ratings9.01 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
CommerceV3
8.6
1 Ratings
10% above category average
Dokan
7.8
1 Ratings
1% above category average
Order processing8.21 Ratings7.01 Ratings
Inventory management8.21 Ratings9.01 Ratings
Shipping9.11 Ratings8.01 Ratings
Custom functionality9.11 Ratings7.01 Ratings
Best Alternatives
CommerceV3Dokan
Small Businesses
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CommerceV3Dokan
Likelihood to Recommend
9.1
(1 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
CommerceV3Dokan
Likelihood to Recommend
CommerceV3
I believe CommerceV3 (CV3) is best suited for small to mid-level catalog companies. You would want to make sure to integrate CV3 with your back end system or you'll be doing a lot of manual entries or manipulating data for table uploads. You can easily manage the templates in CV3 with a basic knowledge of HTML and work up from there
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weDevs
Dokan is a multi-vendor marketplace. It is usually good for small mom-and-pop shops with less than 1000 items.
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Pros
CommerceV3
  • CV3 provides us a plethora of marketing tools to customize offers and campaigns to our customers. I've used BigCommerce and Shopify and neither comes close to the capability of fine tuning sales, offers, and discounts by product, category, customer and more.
  • The purpose of partnering with any e-commerce platform is to provide a secure site and stable checkout process for our customers. CV3 has been amazing at keeping our site up and running through peak traffic and attempted hacks. The checkout process has been rock solid and also integrates seamlessly with PayPal. I've used Amazon Payments in the past without incident, but decided to end that option due to Amazon's policies.
  • CV3's architecture on the back-end is designed to be plain and simple which provides an easy-to-use interface to streamline our work. The template driven structure to manage the front-end will become a favorite for most programmers in no time at all. In fact, I'm not a programmer, but do customization and design changes almost on a daily basis with ease. Any changes made to a template may be viewed on a staging server before pushing live. Templates, as well as other data may be downloaded any time for backups. Exports and imports of product data is simple and powerful allowing me to change massive amounts of data easily.
  • Customer support is always a contentious issue with most providers, however, CV3 has by far been the best I've encountered in over 30+ years of experience with software vendors. They are very responsive and escalate the issue to the proper person without having the redundancy you experience with so many other companies. They understand the issue the first time, and tell you the truth.
  • Any e-commerce business is about shipping. CV3 has the most powerful tools to control shipping. It will challenge the most creative minds on how to best merchandise products based on weight, dollar amount, global geographical location, dimensions, category, exception rules, by carrier, all the way down to the sku level which can have it's own set of rules. It gets complicated, but it works great and ties in with the promotional features as well.
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weDevs
  • Intuitive back-end functions.
  • User-friendly front-end interface.
  • Bug fixes and improvements are done often and regularly.
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Cons
CommerceV3
  • An area I'd like to see enhanced is the sku level pricing calendar. You can set specials prices to start and stop at certain dates and times, but it's fixed to certain years. You can't have your chosen items go to seasonal pricing every year at the same time, you have to change the years each year.
  • There are multiple product setups: basic, parent with children, and sub-products. Each type exports on the same datasheet all intermingled and this can be tedious isolating the different types for editing and re-import.
  • Vendor and Brand are data points on each item, but they are not controlled by a table. We end up with the same vendor or brand misspelled multiple times.
  • There is no FTP capability (PCI issue?) and no blog site with the parent domain. These have to be handled using a separate sub-domain.
  • The shipping calculator for customers should be available anywhere there is a shipping option presented during checkout.
  • Faster live times. Currently, it takes about 5 to 10 minutes to see template/product changes pushed to the live cdn.
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weDevs
  • Sign-up procedure could be more explanatory for vendors.
  • Sign-up validations could be improved.
  • Support for multi-currency and multilingual shops needs to be improved.
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Usability
CommerceV3
No answers on this topic
weDevs
Compared to other similar multi-vendor marketplace platforms, Dokan has much more features and easier to use and manage.
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Support Rating
CommerceV3
No answers on this topic
weDevs
The support needs to be improved as some of the support representatives do not seem to understand the client's request and keep sending canned responses.
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Alternatives Considered
CommerceV3
In my view, CV3 meets our needs better by allowing us a much easier way to manage the front end the way the templates are structured. BigCommerce recommended using an FTP tool to download, modify, then upload. Shopify has some very sophisticated templates, which, in my mind, required a senior level programmer or lots of outsourcing for even minor changes. Neither of the other systems come close to CV3's marketing capabilities through their promotional tool without any add-ons. Shopify, for example, is stripped down and if you want a certain feature you have to find one of their approved partners, sign-up, integrate the feature and hope it works. To purchase all the features we're currently using in CV3 you'd have quite a list (and expense) of partners. Examples would be enhanced shipping capabilities or the ability to customize a product purchase. CV3 has features specifically geared for a catalog company, like request forms and capturing key codes. Plus, built-in rewards program, wishlist, gift certificates, bulk email, and data feeds for Google Shopper, Channel Advisor and SingleFeed.
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weDevs
No answers on this topic
Return on Investment
CommerceV3
  • One positive impact has been the use of product reviews. This feature has helped us weed out bad products and promote good ones while allowing customers to share their experience.
  • It's a fixed fee user agreement which favors increasing sales.
  • The stability of the checkout process has helped conversions and lowered support.
  • Having integrated inventory with our back end has helped meet customer expectations.
  • The promotional capabilities of CV3 has allowed us to provide new and different offers keeping customers engaged.
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weDevs
  • Positive impact on small to medium shops.
  • Needs good advertisement and features to get large shops to sign up.
  • Needs more bulk product import and management features.
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ScreenShots

Dokan Screenshots

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