BigCommerce Reviews

I use BigCommerce for my online store. I make customized items like tumblers, T-shirts, and more. I am the sole owner and operator of the store. I use it to display my items for sale.

I use the Facebook integration but I have no clue what an API is or how it's used. I'm not very tech-savvy and that's where the tech support really comes in to help--friendly and quick to figure out the issue or help you to understand a certain feature and how to use it.

We started using BigCommerce when we were looking to set up our own internal online store rather than sourcing it to a 3rd party. We use it to sell team merchandise such as apparel, novelty, jerseys, as well as authentic game-used and signed items. We had a killer promotional night this past season in which we rebranded ourselves the Springfield Ice-O-Topes. BigCommerce allowed us to sell jerseys to 10 plus countries as well as 40 states. It has allowed us to get our gear out into the community without individuals having to purchase their gear in person at a game.

I absolutely love the integration with Shopkeep. That's actually how we found out about BigCommerce. Having these companies work together opened up the ability to set up our online store through BigCommerce. It wouldn't have been fun if I had to recreate all the products I had in shopkeep. Being able to just turn products on in shopkeep and enabling them in BigCommerce was extremely helpful.

BigCommerce is being used by my company as our sole online presence and very important e-commerce portal. In many ways, our BigCommerce website has become the center of our business and marketing life. Currently, everything is geared around making sure the website is up-to-date and accurate, and all other systems then fall in line with it--not the other way around, which is how it was in the past.
Our website is the 'shop window' to the world, and although most international sales are not made using it, the successful way it works means we get seen by a large number of people in many countries.

As a non-techy user, I am not sure of the correct meaning of this, and only have a small amount of customization. However, it is fairly simple to link in videos and content.

Our company wanted an online platform to sell our product. Big Commerce came to the rescue! I had absolutely no experience with website building, SEO, etc and this platform made it so easy, our sales have grown drastically every year. Thank you BC!

We were able to integrate our email campaigns, Facebook Marketplace, Amazon, E Bay and our internal software inventory API to automatically update our inventory in real-time. The legacy and API settings make even the most inexperienced user able to cross-sell across multiple platforms without having to input the product and or information multiple times.

We are using BigCommerce to launch our new website. Our current website is out of date and we like the framework of BigCommerce. The website is a much needed asset for our company and we are working to get more of our customers using the new website. We will be marketing it once we launch the website in January.

We are using the API's to add in our own instant chat for our customers.

I run an online business, so BigCommerce is my selling platform.

We use Big Commerce to sell our broad range of customer print products that are primarily paper-based; brochures, posters, postcards, etc. We use it as an extension of our business, and it is not our primary income generator. The biggest advantage of having BigCommerce is that when customers need pricing on a range of various products, we simply direct them to our site. For example, if a customer needs a brochure/pamphlet printed and they require folding, the system will illustrate the fold based on their choice. It's very cool.

We use several APIs, which have made the experience and functioning of our website more intuitive and robust. The most important integration is that with PayPal Payments with Braintree. We also have integration with JotForm and PureChat.

BigCommerce is currently being used to handle our entire eCommerce platform; therefore, our entire company utilizes this service throughout our organization. As a product/service, BigCommerce allows us to handle the eCommerce aspects of our business with a simple and effective solution. BigCommerce also allows us to easily expand our operation whenever needed with many available integration options.

When it comes to customization, we initially only used their theme editor to make some minor changes to the themes that we chose to utilize. However, since then, we have used the APIs and integrations available to provide a better experience for users such as the option to pay with numerous popular online wallets. This option has led to customers feeling more secure about making online payments which in turn has led to higher sales.

I have been an eCommerce consultant for a long time. I started with Zen Cart then to Magento and PrestaShop. To make better advice to my clients (and learn new things), I started my own web store, as a hobby project. First on Shopify, but after a few months, switched to BigCommerce.

As a frontend developer, I really like the way all the templates files are organized in BigCommerce. It's a straight forward job to move things around, and by using the barebone theme Cornerstone, all the functionality is already in place. The Twig template system is good, but Shopify's Liquid templates are a tiny bit more readable for me.

The support is great: quick, correct, and friendly response. BigCommerce is also very open about development and listens to the users/developers. I really like their Town Hall meetings.

Handling orders and products is very easy and intuitive. Handling orders involves two clicks: capture the payment and ship the order. This can be done on several orders at once. What I miss are some ready-made apps that solve some issues for shipping from and within Sweden.

I'm not using the APIs at the moment.

It is used to host our e-commerce platform for our retail store. We use its website templates, third party channel integrations, and plug-ins for shipping, marketing, etc.

It is used by different departments to either create listings, post blogs, add discounts, do refunds, manage accounts, etc.

We use APIs to communicate with 3rd companies. They work fine.

It is my website hoster. BigCommerce is very user-friendly although I think their security against DoS and DDoS attacks could be better. My annual intake is approximately 40 percent of what it was 8 years ago.

As a small business we use it as our internet sales platform and use the shipping features. Currently we are not sending promotional emails but we have Mailchimp installed and ready to go.

Unfortunately our IT person passed away and this is all new to us. In the near future we have to find someone to help us with this side of the business.

BigCommerce is being used across the whole operation - meaning this is our main online POS system. We use it to connect our Square in-store POS to our online presence wich is solely hosted by BigCommerce. This is the best solution we've found.

We've only used it in that we've bought several templates over time from designers using the API.

We use it to sell our product online, both wholesale and retail.

I am not familiar with the term API and do not think our company currently uses this function.

Small direct marketing company using BigCommerce as portal for website.

Have connected to Pack And Send shipping portal.

We use BigCommerce for our e-commerce store. It forms an integral part of our business, as our longer-term plans are to use our BigCommerce listings to launch on new marketplaces. BigCommerce is currently used by our sales, marketing and customer service teams.

We integrate with a number of review tools, which help boost the credibility of the business and convert sales. We are looking at product listing tools to push our BigCommerce product listings out to other channels. We've also integrated shipping tools to streamline the process.

We currently use BigCommerce for our eCommerce website. It is not being used across the whole organization. It is managed separately from our brick and mortar store and our other online marketplaces. With online shopping growing every year, BigCommerce allows us to adapt to the times and offer the same products to our customers wherever they choose to shop.

We have integrations with Channel Advisor, ShipStation, SearchSpring, Stamped.io, Social Intents, MailChimp, Sales & Orders, and Google Analytics. Without these integrations, our website would be doing next to no business. These integrations are crucial for us to do any business on BigCommerce. However, the quality of the connections is spotty especially with Channel Advisor which then, in turn, affects all the other connections. We have had issues were a number of our products are not visible on the website because the API connection between Channel Advisor and BigCommerce is faulty.

We sell merch to our online community. Our online community is from all parts of the world, so having an online-based store really helps with connectivity.

Great online experience.

We utilize the Big Commerce Platform for our website, Their platform, and their partner's applications help my website to improve and be managed effectively without any coding. The customer service is great, they are willing and capable of helping with any problem. They also have more technical help if we need it. They also have a blog and community where you can find help for more technical issues.

I have three suppliers, and I can add more products to my store catalog. I can have many active pages with any volume of data.

As a manufacturer and direct seller of automatic pet feeders for small indoor and outdoor pets including fish, we have been using BigCommerce for direct sales to customers with good results, although our site is not really being found as it should in searches without using Google Ads. That is the only and main serious drawback. That issue was not existent years back when switching to BigCommerce. Tech service, however, has been excellent.

All is find in this department.

We use BigCommerce to run our e-commerce department. It helps streamline communication across all of our product departments as well as keep us organized between our brick and mortar and online sales. BigCommerce's customizable templates have also helped give our website a newer, refreshed look. Our e-commerce is running at a much higher capacity thanks to BigCommerce.

We are currently not using any of the open API's like the one we need open is currently still closed to users. We have a unique gift certificate system that BigCommerce's current checkout cannot accommodate. An open checkout API would definitely help, but I understand why it is closed to users.

BigCommerce is our primary interface for interacting with our customers. Everyone uses the platform to look at analytics, sales, orders, and to plan pricing strategies, etc. As a small company--but true for companies of any size--it’s crucial that we are able to be efficient and effective in dealing with customer orders and planning sales.

We have not had the need yet to utilize the open APIs in BigCommerce but are very happy with a variety of integrations offered, many of which are included in the price of BigCommerce. Use of QuickBooks integration speeds up tax time; we love Avalara to keep us on top of complex sales tax calculations for online sales; and ShipStation is one of our favorites.

We use BC for multiple stores—from basic for online catalog listing only (no prices), startup stores and pro stores. It handles product options exceptionally well, good for configuring various systems. Customers require the ability to select their equipment options and accessories.

We use a few, but most apps are subscription only, per storefront. Far more expensive than Shopify.

We use BigCommerce for our online store. We process all of our direct to consumer orders. We have attached it to many forms of online payment, and utilize for inventory as well. BigCommerce has given us a one-stop solution for many of our online activities, most of all the sales, but also as a base for our other resellers to get product information and photos of the current product line.

Unfortunately, we do not take advantage of these features as we should. Once again, not having a dedicated staff to tend to the platform and take advantage of all of its capabilities is a problem.