BigCommerce

I use BigCommerce to manage our shipping and online orders during our mail order season. The product helps us track orders and seamlessly integrate into shipping while getting preferred rates on postal service.

We use ship station and privy for email. Both have been valuable to be coupled with our e-commerce site.

We use Bigcommerce as our primary order processing service for our website www.kapiva.in, It help us to manage orders, create offers and manage customer profiles. We don't to look anywhere else to get the sale data, all are in-build in BigCommerce. It helps us to export all sorts of reports to calculate revenue. It also is integrated with JudgeMe, which gives us feedback from customers everyday. A big chunk of our work has been made easy just because of BigCommerce.

We have integrated with API of Tamper Monkey, Unicommerce, JusPay, JudgeMe and RazorPay. We have also integrated with delivery partner Shiprocket and Delhivery. We are able to use BigCommerce API with these services which helped us to run our operations smoothly. This is just a great application for any product company.

We use Big Commerce for our website. We have so many products that either have size options or core charges and the platform allows us to customize those specifics.

We're integrated with Paypal, Affirm, Snap Finance, UPS, USPS. Integration was simple and quick.

We normally provide b2c services , as BigCommerce easy to use for any customer so we recommend them to use BigCommerce, we provide them start to end service like theme setup , payment setup , product setup etc. so BigCommerce is one stop solution for it.

Its provide easy to access api, we have already integrated 3rd party api as well , we didn't find any issue.

We utilize it for orders that are placed through our website. We also us MiniBC App for our order subscription program. The main areas I have issues with is MiniBC, limitations when creating sales or campaigns, and the subscription frequency.

We utilized API for order processing. All of our orders flow into QuickBooks which generates a sales receipt for deposit and finance purposes. The orders then move into the designated distributor for the items that are on the order. Once order has shipped the tracking information is then applied to the order and the buyer is notified. We also have request for samples and these orders also go through API into CRM Dynamics. This has helped eliminate manual processes and errors as well as ease and consistency for our orders.

Used BigCommerce as a platform for an online store

we have not used the open APIs, they use webdav which is complex and timeconsuming and expensive to setup

BigCommerce is used as our main platform for website orders. We receive the orders and can access the customers' order information through this platform. This is also where we can answer questions or issue any refunds needed. We also can create our discount codes, promotions, etc. though here. This product is perfect for our business and is extremely user-friendly.

BigCommerce is great as we have been able to use several of these features. Our products are very unique and BigCommerce gives us the ability to be very specific in how we tailor our experience to the customer. We integrate this with our Inventory Management software as well as our Shipping Software and the integration work great!

I'm a web developer that specializes in e-commerce. I regularly help clients open new stores on BigCommerce or migrate their stores from other platforms to BigCommerce. It's especially good for B2B businesses and those that need multiple storefronts. The headless option makes a great pairing with WordPress, which gives customers more design control over the informational aspects of their e-commerce stores.

There is great potential in the open APIs and I've seen incredible things done with them. In my opinion, it's a great system and really competes. However, I'm a bit disgruntled that there are simple tasks that other platforms make easy to take care of through the online editor that BC really requires you to have to do by API, which is overkill for a simple web developer.

We need a flexible e-commerce solution that's easy for our internal users to manage, integrates with a wide range of 3rd party apps, and most importantly can provide a fantastic experience for our customers. We sell in multiple regions around the globe and need the flexibility to manage and serve our stores to different regions, currencies, customer groups, and product portfolios.

Over the 2 years we've been using BigCommerce we've realized the power of their open APIs and made increasing use of them - initially it was just to call the products so we can show BigCommerce products and pricing on our CMS site, but recently we've begun the transition to a headless store and now offer a more branded e-commerce experience for our customers.

Our eCommerce website platform needs to be willing to work with hemp-derived products, and BigCommerce is one of the more well-known platforms in that arena. Honestly, in the last couple of years, BigCommerce hasn't really been my first choice, but again, when you're working with products derived from federally legal hemp, your choices are very limited. Having said that, I've been very surprised with how far BigCommerce has come in the last couple of years, specifically the Page Builder, which essentially allows you to select a free template, and customize it in a drag-and-drop environment, and if you have the time and ability to do that, Page Builder essentially negates the need for a paid, premium template. I would also say adding and editing products, and building out promotions, and customer groups are very easy in BigCommerce, and more robust than the other platforms I previously preferred to work with.

Other than integration for shipping, I'm honestly not using anything super complicated where I'd feel comfortable saying something like oh the open API is easy to use, or whatever. What I can say though, is in the past I was working with a company that was using this incredibly outdated, all-in-one business software that handled accounting, eCommerce, shipping, and inventory and was REALLY bad at all of them, but you know, a cheap solution that the company liked...anyhow, we connected BigCommerce to that nightmare, easy peasy. There were no issues passing any data back and forth, so in my limited experience, the API works great for any app or custom API you might need to connect.

Used to run our ecommerce business and have been using the service for over three years.

BC allows us business to consumer and business to business sales across the globe. Standard out of the box ecommerce setup includes multiple selling channels such as Facebook, Instagram, Amazon and other channels.

Apps allow for greater customization and the number of developers available for customization is great.

The BigCommerce website platform hosts all of our products and processes all sales. Prior to changing to BC, I maintained my own website code and was responsible for all web-hosting. The old site/code was hacked more than once and managing security was becoming a liability. Furthermore, the old site was not responsive and became outdated for smartphones. BigCommerce fixed all of that, and I was up and running much quicker than expected. The templates are highly professional and feature-rich.

APIs are used to process payments for multiple payment platforms. The customers like payment options and BC provides plenty. There are also integrations with email marketing, automatic listings on Pinterest, and automatic integrations with Facebook. All of these provide marketing value.

We use it to sell our product online, both wholesale and retail.

I am not familiar with the term API and do not think our company currently uses this function.

We use BigCommerce to promote our products and services, generate leads, and facilitate product purchases. The products we sell are complicated in that they can be packaged and sold by a number of different units of measure (e.g., milligrams, micrograms, milliliters, etc.). The software is flexible enough to allow us to create customized units of measure for every product, and a single product can be offered in multiple pack sizes with different units of measure.

We are using the open APIs now to modify how our Product Categories appear on the homepage. We don't do this often but appreciate very much the ability to do this. We have also used the open APIs to modify the hard-coded text that appears on every page on our site.

I took over maintenance on a website using BigCommerce. They used it as their main website and shopping cart platform.

We used Zoho interface but had to hire an outside API programmer and use a third party add-on to make it work properly.

We are a 46-year old brick and mortar company in a niche industry whose primary customer base is large, multistate, and multilocation food, pharmaceutical, manufacturing, and retail distribution companies with in-house maintenance departments. We had to integrate our product catalog with the purchasing and EAM systems of our large customers. That was our primary goal. We accomplished that, with the byproduct being an impressive online store that has brought in dozens of new customers. The BigCommerce platform is remarkably intuitive, and when support is needed (which is very infrequently), their response is exemplary.

We currently use a "stock" BigCommerce-powered site and have not needed to do much deep customization. This does not really apply in our situation.

BigCommerce acts as our online shopping cart. It replaced a previous product that had developed glaring security issues. BigCommerce provides a reliable, flexible solution for us. It allows us to manage a large variety of SKUs in our online marketplace. It has greatly streamlined online/mobile ordering for our customers. It has also greatly improved our annual pricing update process with its product import template.

Their API was the key selling point for us. We use a bespoke in-house ordering system that handles phone orders, orders placed at tradeshows, and manages our entire process from quote to production to fulfillment. Being able to import our online orders at the click of a button, rather than having a customer care representative re-key those orders manually was paramount to a successful solution. Their API gives us everything we need at our fingertips to take the customer's BigCommerce order, and the captured payment, render it into our system, and include it in our daily batch for finances at the press of a button. We are able to pair customer accounts up between the two systems, guaranteeing accuracy and minimizing record duplication. We can even take BigCommerce's orders and sub-divide them for more efficient shipment to the customer. The ability to bring in menu choices and customer notes have been a tremendous boon to our production team when customized solutions come in online. We were never able to do anything to this degree or scale with our previous solutions.

Management of the entire multichain online commerce for retail/wholesale business. Use it to manage eBay, Amazon, and private site product listings, prices, updates, sales, and manage inventory as well. One change gets sent to all of the appropriate places without having to mess around with separate information silos. Wholistic picture of sales and revenue and dead inventory as well. We get to see product engagement and capture abandoned carts effectively. Great API tie-ins to other software like shipping management and advertising campaign management. At this point, I wouldn't use any other e-commerce platform or recommend anything else. Has a scalable robust feature set that allows for personalization within any business model.

The available integrations and standardized API makes the value proposition even higher. I used to use custom CMS's to do the same thing BigCommerce does out of the box, but the number of API partners they work with is huge. If you can't find your software partner, I'd be surprised. Especially their e-commerce account partners that allow the easiest cross-selling capabilities. No complaints.

BigCommerce is the main application we use for our business. We have seen many improvements in the past 10 years, BigCommerce is the [world's] best e-commerce solution.

[Minimal]

Very easy to use systems. Lots of functionality is in-built without the need for external apps. Used it in the retail industry with 1000s of products. Easy to customize the functionality. Default UI is decent to begin with and we tailored it to our needs as time passed. Availability of sandbox is a good bonus.

custom functionalities added via apis

All in one solution for setting up an online store. We are getting problems with our web servers and payment options, but after a thorough search, we have found BigCommerce as a complete solution. Now we don't have to worry about server uptime. We have got an extra feature of drop shipping as well which we are planning for our future venture.

N/A

[Depending] on client budget and product we are helping client to choose Ecommerce platform and [especially] for BigCommerce we made a checklist for our customer why BigCommerce is really good for selling online any products in the world.

Open API which [helps to connect] third part data with BigCommerce. [It really helps] to [manage] all data with single admin like needs to managed order, products with Amazon, [eBay], any payment or shipping services, Automated data processing, etc...

It allowed us to operate on multi-channels. We were small. Here is what BigCommerce was to us: It gave us access to Facebook marketplace, business marketplace, and all social media platforms. For a while, this was special/privileged access BigCommerce negotiated for us. While I do know the total outcome I know we were to have an easy opportunity to apply for Facebook's Business Marketplace. Unlike other competitors, BigCommerce really did offer apps for any circumstance you could think of. The majority of people we dealt with who made their apps were industry leaders. Last I looked BigCommerce was smaller than Shopify and some others. However, this did not limit our options or opportunity. It did allow for some of the best customer service we've had in a long time. We felt like we were much more than just another number. The biggest complaint I remember. Before COVID and some issues, we were looking at working with a personal Magento consultant and interested in creating our own multivendor "mall" (shopping arena) from the ground up. We were interested in a fairly specific niche. Magento really rolled out the welcome mat with their Enterprise solutions. The price tag was well over $30,000 though. I recall when asking questions about enterprise solutions the public-facing associates did not know much about it. BigCommerce is not a consulting firm - noted. But their tech was techy and world-class. But at times felt to me as if reps lacked personal involvement. With other applications or companies when I call, they understand my goals, ask how I am doing, tell me things to buy and what not to purchase. I don't want my BigCommerce rep in a non-enterprise situation too involved. However, they did fell further removed. BC has everything you need and the support to back it up. You can go thin with a few bells and whistles and save money or run through a forest of needed and wanted options for that edge. The worst?... Have you looked at the tutorials? When I looked many were not there or have not been updated for months or longer. So, when you make the right choice and sign up for BigCommerce.

We did not.

I use BigCommerce as my eCommerce platform. I really enjoy how easy the product is to use, and the customer service has always been amazing. I am in no way a web designer or developer or very technical, so when I need help, I know that I can contact them on the live chat and get help every time. I would also like to mention that the cost is very reasonable. I am using the standard version as I am a small business. This version still allows me to publish my products with all the options I need. I literally have zero complaints about BigCommerce, and I do plan to use them for another online store I am working on.

I am using several different apps on my store, and I really think it's great.

It is the [backbone] of our website. We needed a new one back in 2014 and a local company helped set up the site. It works well with Webgility to [the interface without] QB POS[.]

Shipping integration. Inventory MGMT[.]