BigCommerce Reviews

We use BigCommerce as our store on our website. We have tried a variety of different software and shopping cart platforms out there over the years, but BigCommerce is the most robust. It offers us the flexibility that we need while giving us full control of each product and their variations.

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I am a very small company, and have fairly recently switched over to BigCommerce to run my website, as I was having problems elsewhere. BigCommerce has helped me not only make a more stable and secure website but also helped make it worlds better for my customers to find and order items. It has helped increase our sales by at least double, and my customers are commenting on how much they like it.

This is something that I have not yet played with, but something I plan to learn more about and see about exploring more. The ability to do these kinds of things opens so many more options, which is rather exciting, but also unknown areas for myself right now. BigCommerce is really good about supplying help files/videos and of course their customer support is great.

I have used BigCommerce across 3 platforms for 12 years, it is very user friendly for both retailers and customers, I was one of the earlier customers in Australia and have recommended to many who have also been successful both current and past businesses. If you are looking for e commerce then BigCommerce is the answer.

I had tried other platforms before switching to BigCommerce, besides been more user friendly it’s value for your dollars is second to none .
My colleagues who have switched to BigCommerce are of the same opinion as myself.
In a nutshell I wouldn’t or couldn’t use any other platform.

We use the BigCommerce platform to reach potential customers all over the country. We use the platform all though out the company. For example it is a great tool for keeping track of our inventory and customer base.

We are able to set things up for our customers, creating a simple experience for them and without making navigation over complicated.

BigCommerce is our platform that manages our e-commerce presence in Australia and soon to be in USA. It allows us a professional, easy to use platform for our online store, which allows us to market our brand and provides another avenue of sales for the business. Further to this, it allows us to show our wholesale customers what the RRP can be and helps with the national branding strategy. On top of this, it provides an ability for our customers who don't have a shop close to them stocking our products to be able to buy our products and interact with our business.

I have chosen Big Commerce to be the eCommerce tab on our social platform which is part of our new business model "TheGivingCycle" being the "social that pays". It is ideal for the many types of manufacturers, B2B, B2C sellers along with non-profits to make available their services and products to our members and wherever one may desire to sell around the world. It solved the problem of having the ability to service small businesses along with large Enterprises, encompassing the entire supply chain and the security needed for such. I had reviewed other platforms and have decided that Big Commerce will work best for our members, society, and anyone utilizing our platform.

We shall have a minimum of 15 open APIs just on our social section and would not have chosen Big Commerce if they didn't have an open APIs system in place.

BigCommerce hosts our company's website. We sell instant digital PDF toy plans to a worldwide community of professional and amateur toymakers. BigCommerce allowed us to run on a platform that hosts our digital files. We've been in business 10 years. I originally designed and coded our website because we couldn't find a perfect fit in an out-of-the box solution to sell our digital files. I researched BigCommerce and competitors for several years until we decided to move our online store to BigCommerce.

We're currently integrated with Mailchimp for our email marketing. It's a fantastic integration. Mailchimp tracks all user purchases and allows us to segment our email marketing to specific customer groups.

We use BigCommerce as our online retail platform.

I use BigCommrce to host my custom gaming controller website. It is used for marketing, order fulfillment, shipping and as my storefront. BigCommerce also provides us with abandon cart notifications, promotions, emails, and analytics.

We utilize APIs for shipping, which quote the customer's order. We use it for customer order tracking that delivers customer notifications about their order in transit. We utilize APIs for email marketing also.

BigCommerce is the platform used for my personal online store. It is also the platform used at a local business whose ecommerce I manage.

BigCommerce hosts our store. It is the basis of our organization.

Our site is a secondary income stream for our manufacturing. The site is required to fulfill the following roles in our business: Reception, Sales, and Bookkeeping. The beneficial roles covered include marketing and shipping manager. The costs of these roles over a year compared to the site that works 24/7 with no holiday or sick pay determine the return on investment and on that basis, we are so ahead of the game.

At this time, shipping integration with Australia Post is a valuable resource for us. We are hoping to expand our site this year as it has not received the sort of attention needed as our manufacturing has taken priority. However, a recent business restructure will allow for greater growth going forward. This will include making better use of available apps.

We went with BigCommerce to fulfill the e-commerce needs of our company. I found that BigCommerce synced perfectly with our ERP software and that they would work hand-in-hand together. I set up our e-commerce store in no time. As we began to get orders, they synced with our ERP and worked perfectly. Any problem I’ve run into was addressed in minutes by calling their support team. I currently have two Enterprise-level stores I manage and can’t say enough about how simple BigCommerce has made it to manage both of them.

Synced perfectly with our 3rd-Party ERP system

We use BigCommerce as our etail selling platform. Big Commerce lets our customers see our products to make fully informed decisions before purchase. It is easy to use and lets people think this one person business has an IT department. Customer Service reps are friendly and helpful. They come up with answers to my questions that help my business.

I don't use this feature

We were looking for an additional sales channel to help us grow from being just an Amazon Prime seller.

I use BigCommerce for my retail website. I use it because it networks great with Square for deducting daily sales right from my website inventory.

Not using APIs, but I am integrated with Square point of sale which is good for keeping my inventory up to date in live time during sales.

We use BigCommerce to run our e-commerce web site selling luxury skincare products direct to consumer.

BigCommerce has partnered with companies like YotPo to provide a very robust reviews engine that includes custom questions, image and video uploads and keyword search. YotPo also has a loyalty program, content from instagram and more. Because they are partners it was very easy to integrate these great programs. We are able to tailor our website to a great detail.

It is being used for our shop and the headless, WordPress plugin is used for product pages on our corporate website. It is used across the whole organization. It helped streamline the company by having all our products in one location, but attaching them to either our shop, our product pages, or both.

We're using the storefront API to customize cart functionality. We will be implementing GraphQL API, Webhooks, and Rest API to build a front-end application in the near future. Having the open API allows us to create our own apps to work seamlessly with the BigCommerce platform.

My business is related to e-commerce, particularly within the retail industry. I manage a large catalog of products with a lot of variations. During my research into software, just two candidates reached the final round: Shopify and BigCommerce. I chose BigCommerce after I read about its capacity for handling larger catalogs of products than Shopify.

BigCommerce serves as our company's e-commerce platform.

Our products are displayed and sold via our BigCommerce e-store.

We use several integrations to streamline our order processing, shipping, CRM and Marketing efforts.

It gives us a unique platform for selling our magic shows. Even though it is not in Spanish, it works just as it is expected. All our clients have said to us it looks professional, simple and clean. All our business is based on online selling, so we depend solely and completely on BigCommerce platform. So far we are happy with the service they provide.

Currently we are not working with any APIs, at least that I'm aware off, but again, I'm not an expert user and if we are not using it is entirely my fault. Anyhow, I'm not able to give a good feedback for this APIs review section. I will look for it though.

Our site is powered by BigCommerce. We were with another company that we had to request updates from and when we got back the updates, there were errors. The people were hard to work with, they didn't seem to care about the errors, and they always seemed stressed-out by having to correct their mistakes. BigCommerce is always supportive. Their customer service & attitude are exceptional & always delightful. They always want to help you resolve anything that may come up. They are professional, kind, patient, and never keep you waiting for very long on the phone. We were able to select the type of site we wanted and it took 1/4 of the time to get it up and going as compared to the other company. The site is secure and (if you want) they assist you with your business transactions based on relationships they have made.

We have a choice of who we want to connect with in terms of social sites and to other selling avenues that broaden our opportunity to sell more.

I use it for everything. From web design, inventory control to shipping. The software does it all and I don’t need to be a programmer to use it. It does almost everything I need “out of the box” at a reasonable price. They offer 24/7 service by phone and I’ve received the help I needed with just a call.

We are still working on this. The tax and shipping API’s appear to work well for us. Time will tell with the others.

I signed up for BigCommerce towards the end of May 2020. When speaking to a sales representative, this platform was going to be so easy to use, and I was going to have an amazing looking website, and it was going to save me and my company money. Sold! So I signed a contract to start working with them.

I then started with buying a template, and quickly realized that with me using their platform, my website was going to look bad. I reached back out to BigCommerce, and they recommended me to reach out to one of their certified developers. After spending a whole week and talking to over 20 different people, the cheapest I could get anything done was for $50,000!! So much for being "easy" and "saving money."

Also, they sell you on that they have all these apps, but what they do not tell you, that a lot of the apps cost an extra 150-300 a month.

We finally found a developer that was within my budget, and they recommended using WordPress/WooCommerce. I came back to BigCommerce and said we were moving to a different platform. They came back and said I owed $15,000.00 to break my contract (even though we have no website, and it's only been active for less than 3 months).

Pretty much BigCommerce is selling a bad product, that you need to pay someone 50K to make it look good. DO NOT GO WITH BIGCOMMERCE. I have had a much better experience with Shopify and WooCommerce. I would recommend either of those before BigCommerce.

The integrations cost a lot of money, and the digital experience was not easy. If you do it yourself, your website will look terrible.

We use it to offer digital sheet music downloads to customers interested in learning and performing the music of Lindsey Stirling. I personally run the website and store and take care of all customer service. I have a couple of other website people as users, but I only use them when necessary.

I have been able to create notifications to customers at checkout that let them know that they can save 30% if they add x number of dollars to their cart. I have also been able to create more clarity through the checkout process for the customers, as well as the ability for customers to check out as a guest and/or create an account. I have not yet figured out how to add text to encourage customers to create an account, as it would reserve their purchases for future downloads in the future should they choose, or if they lost their music.