BigCommerce

[Depending] on client budget and product we are helping client to choose Ecommerce platform and [especially] for BigCommerce we made a checklist for our customer why BigCommerce is really good for selling online any products in the world.

Open API which [helps to connect] third part data with BigCommerce. [It really helps] to [manage] all data with single admin like needs to managed order, products with Amazon, [eBay], any payment or shipping services, Automated data processing, etc...

I utilize [BigCommerce] for my online sales. I have a small hand-crafting business and BigCommerce has helped me to grow [my] online presence.

Well, I'm not sure I know exactly what an API is, but if I understand it enough, then I utilize several other apps that integrate with my BigCommerce store, such as Mail Chimp and Quickbooks, which makes a lot of things so much easier!

It allowed us to operate on multi-channels. We were small. Here is what BigCommerce was to us: It gave us access to Facebook marketplace, business marketplace, and all social media platforms. For a while, this was special/privileged access BigCommerce negotiated for us. While I do know the total outcome I know we were to have an easy opportunity to apply for Facebook's Business Marketplace. Unlike other competitors, BigCommerce really did offer apps for any circumstance you could think of. The majority of people we dealt with who made their apps were industry leaders. Last I looked BigCommerce was smaller than Shopify and some others. However, this did not limit our options or opportunity. It did allow for some of the best customer service we've had in a long time. We felt like we were much more than just another number. The biggest complaint I remember. Before COVID and some issues, we were looking at working with a personal Magento consultant and interested in creating our own multivendor "mall" (shopping arena) from the ground up. We were interested in a fairly specific niche. Magento really rolled out the welcome mat with their Enterprise solutions. The price tag was well over $30,000 though. I recall when asking questions about enterprise solutions the public-facing associates did not know much about it. BigCommerce is not a consulting firm - noted. But their tech was techy and world-class. But at times felt to me as if reps lacked personal involvement. With other applications or companies when I call, they understand my goals, ask how I am doing, tell me things to buy and what not to purchase. I don't want my BigCommerce rep in a non-enterprise situation too involved. However, they did fell further removed. BC has everything you need and the support to back it up. You can go thin with a few bells and whistles and save money or run through a forest of needed and wanted options for that edge. The worst?... Have you looked at the tutorials? When I looked many were not there or have not been updated for months or longer. So, when you make the right choice and sign up for BigCommerce.

We did not.

I use BigCommerce as my eCommerce platform. I really enjoy how easy the product is to use, and the customer service has always been amazing. I am in no way a web designer or developer or very technical, so when I need help, I know that I can contact them on the live chat and get help every time. I would also like to mention that the cost is very reasonable. I am using the standard version as I am a small business. This version still allows me to publish my products with all the options I need. I literally have zero complaints about BigCommerce, and I do plan to use them for another online store I am working on.

I am using several different apps on my store, and I really think it's great.

I use BigCommerce for my e-commerce business. I sell women's apparel, accessories, and home decor items. I like BigCommerce because it is highly customizable right out of the box without the need to install additional apps. I really like the ability to edit and customize every aspect of my website with only a few clicks.

I am currently using multiple integrations with BigCommerce. I have recently added integrations such as buy now, pay later apps to have a broader reach to my customers. I like the fact that the integrations are easy to set up and are another way to provide great service to my customers. BigCommerce may not have as many app integrations as other platforms, but they do offer many great ones.

BigCommerce is the main application we use for our business. We have seen many improvements in the past 10 years, BigCommerce is the [world's] best e-commerce solution.

[Minimal]

All in one solution for setting up an online store. We are getting problems with our web servers and payment options, but after a thorough search, we have found BigCommerce as a complete solution. Now we don't have to worry about server uptime. We have got an extra feature of drop shipping as well which we are planning for our future venture.

N/A

It is the [backbone] of our website. We needed a new one back in 2014 and a local company helped set up the site. It works well with Webgility to [the interface without] QB POS[.]

Shipping integration. Inventory MGMT[.]

We use BigCommerce to power our online store presence and it's custom integrated with WordPress. It powers all online purchasing, pricing, and backend order fulfillment. We are able to lead our space with the customization options that BigCommerce offers, and its ease of use allows our small marketing team to offer a robust and quality online presence. It’s easy to upload products, maintain and fulfill them properly in addition to doing proper automatic email correspondence such as automated order confirmation emails and more. It's also easy to train the rest of the staff on how to use it and when needed, we have it support to make backend coding changes cost-effectively.

We use WordPress open API to integrate with our custom Wordpress backend. The integration was easy for our developers to establish and cost-effective to maintain with minimal issues over thousands of orders.

We use BigCommerce for some of our client's e-commerce web solutions. We chose BigCommerce for its ease of use for the editors adding content and also the feature which allows you to add your own search keywords to products. This was the main reason we chose it over Shopify. Very easy to update and so far our customers love it.

We use it out of the box

Our company uses BigCommerce for so many things which include our order processing, order fulfillment, printing labels, creating returns, and where our website is.

We have BigCommerce connected to an outside inventory system via API which controls our Amazon, eBay, Walmart, and Houzz stores and it makes it very easy to access everything such as when a sale is made adjusting the quantity of the order.

The entire organization utilizes BigCommerce. The fulfillment team checks product pricing and inventory, the marketing team publishes blog posts, the customer service team manages customers and we all utilize some of the add-on apps.

We use a third-party integration service to communicate between suppliers and shipping services.

We are a wine retailer and use BigCommerce for our online sales. We use the BigCommerce API to tightly integrate the BigCommerce platform with our Retail Management System which runs our brick-and-mortar operations. We moved to BigCommerce nearly two years ago to address several needs including a robust API, optimized one-page checkout, site speed, access to integrated apps, an enterprise-level hosted environment, SaaS solution, headless commerce, highly flexible framework that is easy to modify, offloading of PCI compliance, 24/7/365 phone support in addition to email and ticket systems, professional services, solutions architects and a dedicated account manager. After years of owning source code and hosting our own site on our own servers, we were ready to accept the fact that we simply didn't have the internal resources to keep up with the evolving e-commerce landscape. We knew we needed to move to a hosted solution but still needed the flexibility of being able to develop and deploy customized solutions within our site. We looked at everything from Shopify+ to Magento to Oracle Commerce Cloud to BigCommerce. BigCommerce was the runaway winner as it addressed all of our requirements with ease.

We use the API to integrate BigCommerce with our Retail Management System which manages our brick-and-mortar. BigCommerce's API is one of the primary reasons we chose BigCommerce for our replatforming. Virtually every aspect of BigCommerce is exposed via an API endpoint. This allows us to do just about anything we want. We keep coming up with new ways to use the API. We recently deployed a Gift Card integration between our brick-and-mortar store and BigCommerce. Now Gift Cards purchased in the store can be used online and vice versa and the balances are synced across both platforms in real-time.

We use BigCommerce as a way to reach customers across the USA. We are using it to offer all our brands to customers. We have other brand-specific websites, but we use BigCommerce to offer our whole [catalog] of products for purchase online. Most of our customers are based out of state so BigCommerce was an easy solution to bridge the gap between our company and our customers.

My experience level is very limited with APIs, but we have found BigCommerce to work with other apps well for example ShipStation and Google shopping.

BigCommerce helped us build pages and display our products on the web easily. It builds a website very quickly and easily.

We used an integration with Paypal and other payment options. This gives our customers more options and it makes [it easier for] us to complete the transactions.

Very easy to use systems. Lots of functionality is in-built without the need for external apps. Used it in the retail industry with 1000s of products. Easy to customize the functionality. Default UI is decent to begin with and we tailored it to our needs as time passed. Availability of sandbox is a good bonus.

custom functionalities added via apis

We are using BigCommerce to launch a new small business site featuring custom innovations and 3D printed designs.

We have not used the API yet.

We came from Shopify, hoping to get a little bit more baked in from the start. [I believe] this was a big mistake. Analytics, shipping policies, and theme editing are all handled by third-party integrations, with two of those being an additional cost per month. [In my experience] some of the free templates seem a little nicer and more professional than Shopify, however, they are mostly not customizable without additional software, which means another monthly charge or going into the code. We also liked the way MSRP and Sale prices work. Additionally, importing/exporting is handled much easier and I like the Products editing screen, although some settings are hidden. Templates allow some minor edits and appearance choices but are mostly non-editable. The Menu Bar is completely non-editable. The footer is just a mirror of the main menu bar, which again is very limited. It is also basically non-editable as well, without going into the code or paying additional monthly fees for additional software for the rest of time, as any edits made by the software erases if you stop paying. BigCommerce is touting a new template drop and drag feature they are rolling out and [I feel] it is very bad. Also, support told me there was no way to move sections around after you create them, therefore the only way was to delete and start from scratch. [I believe] this is not true. The first thing you'll see when you sign into the admin is the dashboard, which [I feel] is basically non-existent. It has some minor specks of info and that's it. We also came to find out that BigCommerce does not consider an order placed until payment is made, so if you authorize only and then charge at shipping, your sales figures for the day are basically useless. [In my experience] you have to use Google Analytics for the simplest snippet of useful metrics. [I believe] the orders screen is a mess of accordion-style views. It doesn't show any fraud details or acquisition info. Also, [in my experience] checkout registration kicks the user back to the homepage and even the checkout fields are in a strange sequence. There was a hard pitch to get on the $1,500 enterprise plan and pay $3,000 to migrate data that we did ourselves in minutes. [I believe] sales is sales, it's understandable, but I'm reading that other users fall for this and [BigCommerce] charges cancellation fees. [I feel] the worst thing of all about BigCommerce is the 24/7 phone and chat support. It is 24/7, which is nice to have, but [in my experience] no one knows anything except for one person, who we have started asking for. Otherwise, [in my experience] every answer is "I think", "I think", and usually wrong, or just plain wrong right away. [I believe] you can hear the reps clicking through the admin trying to find an answer that ends up being incorrect, as you find the solution, or menu, or feature on your own a day or two later. [I feel] you should not expect any guidance at all with anything theme-related. [I feel] BigCommerce kind of laughs at Shopify for being basic and needing add-ons for simple things, but those things are typically minor tweaks for a few dollars. With BigCommerce, you cannot even work well without several integrations.

We were looking for the basics and [I feel] BigCommerce failed at that. Perhaps they should only offer Enterprise Level websites with full support by developers, because [I believe] it is terrible for end-users thinking they can drag and drop.

BigCommerce is Lindsey's primary sheet music store. She offers every type of sheet music she owns and her fans can purchase her sheet music directly from the BigCommerce website. Originally, she was using her own website, LindseyStirling.com, to list her products but after multiple management changes, keeping that website updated and running smoothly was a problem. With her new sheet music site, we can keep her sheet music updated as much as needed without the worry of having anyone else take the site down due to technical issues or management changes. It has been the perfect solution.

We're not currently using the APIs or any available integrations but in the future we plan to. With BigCommerce's API documentation, every possible scenario or desired outcome is clearly displayed. When we do integrate their technology, we'll do it with ease. The docs are well constructed and I'm confident they're up to date.

BigCommerce facilitates our ecommerce store. We retail a full line of automotive key control products and have been selling online for appx 9 years. We switched to BigCommerce to get more versatility and better optimization for our product line. We also build, manage and optimize BigCommerce stores for clients.

Integrations allow us to provide inventory to multiple third parties for additional selling options. We use the apps to push inventory to Amazon and Google Shopping. Adding Amazon check out has increased our sales. Right now approximately 1/3 of all checkouts are Amazon pay. We recently integrated our BigCommerce (BC) store with our Amazon store, so now our Amazon sales track in BigCommerce and customers are saved in BC history with their orders, great for retargeting via our email marketing.

BigCommerce is being used as a store platform management tool. Customer service receives order notifications and details that allow them to input into our internal Enterprise Resource Planning (ERP) system. I have been using it in sales to view when customers are emailing, calling, or entering their purchases on the web so I can follow up with order status.

We have a robust store with every product having a custom look and function but we still stay uniform from page to page. The functions to hide and view pricing or products have been very useful for when we are out of stock or have a product on backorder.

Our company uses Big Commerce for selling our trailer parts that we manufacture and parts we have on hand from various industry vendors. This gives us a platform for our Parts and Service department to receive orders via the online presence along with the typical walk-in customers.

We have recently started in to utilizing more of the integration features for the Big Commerce platform for example ShipperHQ. To date this has helped to streamline our shipping processes and options a lot

BigCommerce is being used by [my company] and is an excellent hosting company with many features. BibCommerce addresses marketing and inventory in a unique way. Having an eBay account is important but BigCommerce now integrates with your eBay to manage inventory, etc. The support is very professional and there are tutorials on every page to guide you in the management of your site. Overall, an excellent hosting company.

We use eBay and the integration between BigCommerce and eBay allows a seamless selling experience.

I use Bigcommerce to sell my products. It is easy to understand and someone is always there to help when you have a problem. They have a lot of features and everything you need to run your business. The price is lower than a lot of platforms for the features you receive. I can see us using Bigcommerce for many years.

Through Amazon, facebook, twitter, ebay, google, blogs and many more.

It is used by the entire organization and one person runs it. Since we are a one-person operation, there are no logistical problems. It gives us the online sales presence we want and need.

I am able to use various apps and features in order to make the website the way we want it for others to see.