Compeat, with Ctuit Radar vs. Rista

Compeat is very well suited for large, sit down dining restaurants and can be too much for smaller scale establishments.

Incentivized

I like it i think it makes the whole buying journey really smooth for the end customers , it’s easy to use for baristas and it’s actually better than most software’s out there.

But the service is not great , for simplest if things they take too much time to rectify , i mean the live line for ordering related issues is good it’s more technical glitches and installation related issues that take more time.

• It is a reliable accounting system, I like the fact that all transactions are recorded and not possible to change it after it is posted.
• Inventory is very useful and you can scan items to help with the counting.
• DSR are pulled automatically from our POS System
• Bank Reconciliation is pretty easily be done and the bank extract can be imported into the system, Compeat matches transaction automatically.

Incentivized

• Reporting Reporting Reporting
• Customer Service
• Lack of AUTO IMPORT FEATURE TO ACCOUNTING SOFTWARE

I like the usability, for customers it’s easy to use even for admins it’s easy to extract reports , analyse performance. I didn’t give it 2 points because I think a lot of features can be added and the service can be improved. Also modules like inventory are too complicated for the users to do it themselves the team should take the initiative of getting it setup or have an easier way of getting started on that

Much better and more willing to "build" a product that works for our company.

Incentivized

It was better priced , had more features and ease to use. It’s suited for all size of business. Especially smaller , all digital businesses. I also evaluated a few other tools and I remember Rista being an easy choice because i wanted the order confirmation and bills to go on WhatsApp and not messages which not a lot of these software’s were offering .

• It helps us keep our costs manageable, we can keep our theoretical costs within 1% of our actual costs.
• Creating shopping lists and par levels makes purchasing less daunting and saves hours in time.

Incentivized

• So i save cost of one billing resource that’s let’s say 15k per month per outlet where i pay Rista double that amount for a year so my 10month resource cost is saved
• Negative impact which i think is very niches people feel hesitant to share their number and i think Rista should add a feature where sharing number isn’t compulsory as not everyone’s comfortable sharing their mobile number
• The entire inventory module is too complicated to setup so while i have it for the past 2 years i still haven’t configured it