Item: Compeat, with Ctuit Radar
Rating: 6
Author: Verified User

Overall Satisfaction with Compeat

Use Cases and Deployment Scope

We are using Compeat for all our accounting and inventory management needs. It is used across the organization by finance and accounting for reporting, receivables, and payables. Our general managers use Compeat for entering invoices and maintaining inventory counts. Our Bar Operations team uses Compeat to maintain inventory & menu items, along with analyses for both.

We are able to scan all invoices and supporting documentation for all transactions into Compeat, enabling us to have support for any transaction at our fingertips. The inventory analysis, theoretical vs actual usage and menu analyses have enabled us to solve many COGS issues at the store level and improved our margins quite a bit.

Pros and Cons

Pros

Sales Mix reporting enables us to see which items are our best sellers, along with what items might need changing, along with analyzing which items are most profitable.
Inventory reports allow you to get as granular as you want when analyzing actual vs theoretical usage and areas that might need attention.
Automatic intercompany transactions are a huge help to the accounting team, since we have so many different legal entities.

Cons

Even though they say they have an AR function - it is basically useless. It's more geared toward house accounts at the restaurant level than true AR.
Their support started off great and were very responsive until a year or so ago. Now you are lucky if you get a response in a few days.
Some functions are pretty old school, but they keep saying improvements are coming. Have been saying that for four years now.....