BUYER BEWARE- reports & integration aren't as sold

The program lacks a lot of detail and I will clarify in detail so someone researching doesn't make the mistake we did. 1. Customer support is bad, this is most important because an organization cannot function unless the data is functional. The system requires a lot of support on the back end and the lag is about 48 hours to never getting a response unless you constantly follow up and harass 2. Reporting is bad- there are no drill-downs, the reports cannot be customized for your business or system. Our Finance & Accounting cannot use the reports even a simple Pmix without spending many hours on it due to the way the sales data pulls. I'd focus on using this product for inventory purposes only. 3. The Inventory module is functional - fairly easy to build. 4. The group was just taken over by Restaurant 365 and is no longer putting energy into its products. It is focusing on transitioning groups to use the Restaurant 365 modules.