What users are saying about
4 Ratings
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Score 8.6 out of 100
75 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Concord

Contract management is well suited, and templates are less appropriate, but still a nice feature.
Piper Paton Shano | TrustRadius Reviewer

HCL Notes (formerly from IBM)

I often work with teams from other country and regions, hence HCL Notes is a very useful platform for internal company management operations. It standardized organisational work standards in most of the offices worldwide. HCL Notes also enables chat with other team around the world that I find very helpful when initiating conversation or just want to have a quick update rather than sending emails and waiting for replies. However, HCL Notes is not very efficient in web browsing and user still need to use other internet service providers.
Mogana Tashiani | TrustRadius Reviewer

Feature Rating Comparison

Contract Authoring

Concord
8.5
HCL Notes (formerly from IBM)
Contract creation
Concord
8.4
HCL Notes (formerly from IBM)
Contract templates
Concord
9.1
HCL Notes (formerly from IBM)
Clause library/saved fields
Concord
7.6
HCL Notes (formerly from IBM)
Guided logic
Concord
9.1
HCL Notes (formerly from IBM)

Contract Collaboration

Concord
8.6
HCL Notes (formerly from IBM)
Contract sharing
Concord
8.6
HCL Notes (formerly from IBM)
Contract editing
Concord
8.6
HCL Notes (formerly from IBM)
Collaborating on contracts
Concord
8.6
HCL Notes (formerly from IBM)
Approval process
Concord
9.4
HCL Notes (formerly from IBM)
Interdepartmental workflows
Concord
7.6
HCL Notes (formerly from IBM)

Contract Monitoring

Concord
8.2
HCL Notes (formerly from IBM)
Contract database
Concord
7.8
HCL Notes (formerly from IBM)
Legacy contracts
Concord
8.2
HCL Notes (formerly from IBM)
Contract search
Concord
8.6
HCL Notes (formerly from IBM)
Contract milestone reminders & alerts
Concord
8.2
HCL Notes (formerly from IBM)
Custom contract reports
Concord
7.6
HCL Notes (formerly from IBM)
Tracking contract status
Concord
8.0
HCL Notes (formerly from IBM)
Compliance check
Concord
9.1
HCL Notes (formerly from IBM)

Project Management

Concord
HCL Notes (formerly from IBM)
8.5
Task Management
Concord
HCL Notes (formerly from IBM)
8.8
Gantt Charts
Concord
HCL Notes (formerly from IBM)
10.0
Scheduling
Concord
HCL Notes (formerly from IBM)
8.3
Workflow Automation
Concord
HCL Notes (formerly from IBM)
9.5
Mobile Access
Concord
HCL Notes (formerly from IBM)
8.7
Search
Concord
HCL Notes (formerly from IBM)
4.1
Visual planning tools
Concord
HCL Notes (formerly from IBM)
10.0

Communication

Concord
HCL Notes (formerly from IBM)
9.5
Chat
Concord
HCL Notes (formerly from IBM)
9.4
Notifications
Concord
HCL Notes (formerly from IBM)
8.8
Discussions
Concord
HCL Notes (formerly from IBM)
9.2
Surveys
Concord
HCL Notes (formerly from IBM)
8.4
Internal knowledgebase
Concord
HCL Notes (formerly from IBM)
9.9
Integrates with GoToMeeting
Concord
HCL Notes (formerly from IBM)
10.0
Integrates with Gmail and Google Hangouts
Concord
HCL Notes (formerly from IBM)
10.0
Integrates with Outlook
Concord
HCL Notes (formerly from IBM)
10.0

File Sharing & Management

Concord
HCL Notes (formerly from IBM)
8.7
Versioning
Concord
HCL Notes (formerly from IBM)
8.4
Video files
Concord
HCL Notes (formerly from IBM)
7.1
Audio files
Concord
HCL Notes (formerly from IBM)
7.1
Document collaboration
Concord
HCL Notes (formerly from IBM)
8.8
Access control
Concord
HCL Notes (formerly from IBM)
9.2
Advanced security features
Concord
HCL Notes (formerly from IBM)
9.2
Integrates with Google Drive
Concord
HCL Notes (formerly from IBM)
10.0
Device sync
Concord
HCL Notes (formerly from IBM)
10.0

Pros

Concord

  • Automated templates are incredibly easy to implement. Concord also does, for the most part, very well at keeping formatting when uploading documents in Word. The only downside is if you use formulas (naming convention for contracts), if you do not copy + paste as values before uploading then it will give the contract the name of the formula.
Jacob Wall | TrustRadius Reviewer

HCL Notes (formerly from IBM)

  • It has a really strong and robust database that's extremely scalable and holds up well to thousands of users and many different environments.
  • It has a really good enterprise-grade framework for development custom database applications
  • All of the custom database applications along with the email all have a nice uniform look and feel so their easy-to-use.
  • I really like how it's developed and supported on every client OS (Windows, OSX, Linux)! The competitors definitely do NOT offer this (M$).
Matthew J. Fitzpatrick | TrustRadius Reviewer

Cons

Concord

  • For what we use, we do not see any areas that are in need of improvement.
Shelle Pourmanafzadehardabili | TrustRadius Reviewer

HCL Notes (formerly from IBM)

  • Notes' backwards compatibility sometimes gets in the way. Menus are cluttered with extraneous, outdated options and features that modern users will never use, and Preferences are often difficult to navigate for those coming from Gmail or Outlook. We have greatly simplified this via Policies, but users still find it daunting to go through all the options that are available.
  • The IBM Notes client for Windows & Mac is essentially the Eclipse Java development platform...so it is HUGE. Performance initially was very slow but IBM has done a good job of speeding things up. As IBM moves more toward cloud-delivered applications, this will not be as much of a problem.
  • Notes and Domino can be complex to manage for administrators who are more accustomed to ActiveDirectory, Group Policy, etc. Editing a notes.ini file to add a feature, or working with XML files by hand to create a SmartUpgrade kit can be daunting to those coming from more modern administrative roles.
  • Some users claim to "hate" Notes mail. While I have heard this less and less over the past 10 years, we have had 3rd party software offer plugins to Outlook and it's rare to see any for Notes.
  • The client update process should be automated more. I would like to see the Notes client update quietly and quickly more like an Adobe software update. If an update fails it should automatically try again without prompting the user over and over.
  • Notes multiple language spell checking is a downloaded add-on Java-based resource that has to be deployed in a convoluted way that is difficult for users to grasp. Therefore any foreign language spell check updates must be done individually per Notes client by IT, which is unfortunate. I would prefer to see that be a "live download" update option for users to get directly from IBM (don't make me download it and put it on my network).
Jeremiah Benjamin | TrustRadius Reviewer

Likelihood to Renew

Concord

No score
No answers yet
No answers on this topic

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 1.7
Based on 5 answers
I've been in IT business and as a Programmer/Developer for 20+ years with too many programming languages experiences/back ground (C/C++/Visual Basic/Basic Program/Unix/COBOL/Java). Also with 18+ years with Lotus Notes/IBM Domino, I am still and always think Lotus Notes is the best RAD platform available!. When the time where resource is very limited and the expectation is very high and the turn around is too short, IBM Domino/Notes is the platform to use and it's the only choice available.
Tom Le | TrustRadius Reviewer

Usability

Concord

No score
No answers yet
No answers on this topic

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 10.0
Based on 1 answer
Easy to use for the user, most of the apps we developed, there is not much need for user training. Most of the times, we just do a demo to the users group and they can pick up from there.
Tom Le | TrustRadius Reviewer

Support Rating

Concord

No score
No answers yet
No answers on this topic

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 9.0
Based on 2 answers
I've been using the production for a very long time and very happy with it. Also, all the online resources and forums for notes is very friendly and easy/quick for getting help. I found out that compared to Microsoft or Oracle or any other platforms, IBM Notes online forum is the best I have seen.
Tom Le | TrustRadius Reviewer

Implementation Rating

Concord

No score
No answers yet
No answers on this topic

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 9.0
Based on 1 answer
Implementation is easy and smooth if the requirement is well gathered/documented. Notes is a RAD platform, all projects in Notes is simple in the implementation step.
Tom Le | TrustRadius Reviewer

Alternatives Considered

Concord

I would rather not compare apples and apples nor apples and oranges, and just share Concord has been an excellent Contract Management System for current organization.
Piper Paton Shano | TrustRadius Reviewer

HCL Notes (formerly from IBM)

Outlook has been considered for years as a replacement platform. Pricing and support staff made it prohibitive. Our long-time use of Microsoft Office productivity suite naturally led us to consider the adoption of Office365. A recent investigation told us that Azure Cloud services propel an O365 solution to the forefront. Early adopters in international divisions have paved the way for Azure and O365.
Christopher Stark | TrustRadius Reviewer

Return on Investment

Concord

  • Since our implementation, I am saving a few hours a month in managing our IC contracts.
  • When people have questions about contracts, now it's clear "Hey, look in Concord" versus "Hey, does John or Sally have this contract?".
Jacob Wall | TrustRadius Reviewer

HCL Notes (formerly from IBM)

  • Over the years, we have lost countless hours of productivity from the thousands of crashes we have experienced.
  • One benefit of IBM Notes is that it is very simple to train a new user on. Many people prefer and are familiar with Google tools, but those that use IBM Notes have very little trouble acclimating themselves.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Concord

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Concord Editions & Modules

Edition
Starter, starting at$501
Professional, starting at$751
Enterprise, starting at$951
  1. per seat, per month, billed annually
Additional Pricing Details
All inclusive pricing built for you. Concord pricing includes implementation, services, and unlimited support. All Concord plans include unlimited documents and unlimited e-signatures.

HCL Notes (formerly from IBM)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HCL Notes (formerly from IBM) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Concord
9.0
HCL Notes (formerly from IBM)
7.7

Likelihood to Renew

Concord
HCL Notes (formerly from IBM)
1.7

Usability

Concord
HCL Notes (formerly from IBM)
10.0

Reliability and Availability

Concord
HCL Notes (formerly from IBM)
10.0

Performance

Concord
HCL Notes (formerly from IBM)
10.0

Support Rating

Concord
HCL Notes (formerly from IBM)
9.0

Online Training

Concord
HCL Notes (formerly from IBM)
10.0

Implementation Rating

Concord
HCL Notes (formerly from IBM)
9.0

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