Concord Reviews

4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Do you work for this company? Learn how we help vendors

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Reviews (1-3 of 3)

Companies can't remove reviews or game the system. Here's why.
February 27, 2019
Piper Paton Shano | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Concord is being used by my organization to manage its corporate contracts. It is being being used by the legal department, but may cross other department lines and possible even the whole corporate head quarter organization? It addresses effective and termination date deadlines via weekly easy to understand summary reporting, which effectuates supreme time management for very busy c-suite executives and their business teams.
  • Weekly streamlined summary reporting.
  • Ease of use inbox items.
  • Ease of use administrator settings.
  • Ease of use for other users.
  • Minimal training required.
  • Easy on-boarding and implementation.
  • At your fingers 24/7 assistance.
  • Easy to understand application.
  • Summary should be default screen, not discussion.
  • Tagging should be kept as simple as possible.
  • Templates could be expounded upon.
Contract management is well suited, and templates are less appropriate, but still a nice feature.
Read Piper Paton Shano's full review
February 15, 2019
Jacob Wall | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Previous to our implementation of Concord we did not have a CLM in place. We knew we didn't have incredibly big asks and we wanted to focus on finding a product that fit our core needs. Our core needs being: automated template creation, multi-entity support, and automated reporting/notification of upcoming events (i.e. notice of non-renewal deadlines, tactic agreement renewals, etc.).

Due to having contractors globally, we have a fair number of documents to send to each IC on a monthly basis. In the past, we were printing, signing and scanning back the documents. This process took hours every month and was an inefficient use of our team's time. We also wanted to make sure that we didn't miss an automatic renewal, which is what originally forced the conversation to start about implementing a CLM. Had we not missed the one automatic renewal that we didn't intend to renew, we would have saved nearly our entire first year's cost of Concord. Then again, maybe without having it automatically renew, we wouldn't have found Concord. There's always a silver lining.

  • Automated templates are incredibly easy to implement. Concord also does, for the most part, very well at keeping formatting when uploading documents in Word. The only downside is if you use formulas (naming convention for contracts), if you do not copy + paste as values before uploading then it will give the contract the name of the formula.
  • User management has been and still is, a pain point for us. We operate over a dozen entities and for the most part, anyone with access to Concord on our team has the same permissions across all entities. We must manage users one-by-one so onboarding + offboarding can be tedious.
  • The analytics are basic. I wish we could slice and dice and say "Show me only contracts tagged with X tag".
Suitable:
- Simple contract management, especially bulk contract management.
Less Appropriate:
- Larger entities. Though, based on their price + features, I don't think they're focusing on the > 500 employee organizations.
Read Jacob Wall's full review
November 28, 2018
Shelle Pourmanafzadehardabili | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Concord for Statement of Work templates through the e-signature process. We use the free version (up to 3 users) which allows for online document collaboration, unlimited e-signatures, a secure repository (no limits) and alerts. We initially found this tool for the occasional need for e-signatures and if we started doing significantly more frequent contracting, I'm sure we would upgrade.
  • e-signatures (with notifications).
  • Templates (upload, create, change).
  • Secure storage.
  • For what we use, we do not see any areas that are in need of improvement.
Any business that needs document collaboration and e-signatures would love Concord. It is easy to use and the free version offers robust options. If you are a small business that needs the next step up (amendments management, bulk sending, reporting, etc.) there is no middle of the road pricing. You go from free to $100/user/month so that seems to be the only downfall that I see.
Read Shelle Pourmanafzadehardabili's full review

Concord Scorecard Summary

Feature Scorecard Summary

Contract creation (3)
8.4
Contract templates (3)
9.1
Clause library/saved fields (2)
7.7
Guided logic (1)
9.1
Contract sharing (3)
8.6
Contract editing (3)
8.6
Collaborating on contracts (3)
8.6
Approval process (2)
9.4
Interdepartmental workflows (2)
7.7
Contract database (3)
7.9
Legacy contracts (3)
8.2
Contract search (3)
8.6
Contract milestone reminders & alerts (2)
8.2
Custom contract reports (2)
7.7
Tracking contract status (3)
7.9
Compliance check (1)
9.1

What is Concord?

Concord is designed to be the only tool needed for contracts, so users can spend less time juggling between applications, editors, and e-signature tools and save money.

The vendor states over 500,000+ companies use Concord with their contracts. With Concord, users can:

  • Draft, negotiate, sign, and manage every contract across an organization — all in one place

  • Work on Concord, Word, or Google Docs

  • Collaborate with teams, customers, and vendors


Key features that Concord offers

  • Conditional approval workflows so that every contract is reviewed by the right person (and only that person)

  • Private comments and versioning for more effective contract negotiations

  • Clause library for all pre-approved clauses, to add to contracts as-needed

  • Templates to streamline the contract drafting process

Concord Features

Contract Authoring Features

Has featureContract creation
Has featureContract templates
Has featureClause library/saved fields
Has featureIntegration to CPQ
Has featureContract attachments

Contract Collaboration Features

Has featureContract sharing
Has featureContract editing
Has featureCollaborating on contracts
Has featureMS Word plug-in
Has featureApproval process
Has featureParallel approvals
Has featureInterdepartmental workflows

Contract Monitoring Features

Has featureContract database
Has featureLegacy contracts
Has featureContract search
Has featureContract milestone reminders & alerts
Has featureCustom contract reports
Has featureTracking contract status
Has featureSalesforce integration
Additional Features
Has featureE-Signature - legally binding
Has featureCollaboration tools - discuss contracts online without emailing back and forth ·
Has featureContract management - receive deadline alerts and more
Has featureDrafting - templates and automated templates, online document editing with track changes, and attachments
Has featureApproval and Negotiation - online document editing, automated version control, and discussion with colleagues and third-parties
Has featureExecution - summary sheet, audit trail, and deadline alerts
Has featureOptimize - clause comparison between contracts, data export

Concord Screenshots

Concord Video

Get started with Concord: https://www.concordnow.com An overview Concord, including the inbox, workflows, in-platform, negotiation, e-signature, and lifecycle management.

Concord Downloadables

Concord Integrations

Google Drive, Dropbox, DocuSign, Salesforce, SSO

Concord Competitors

Concord Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
FreeFree
Starter$279per 5 users/per month
Standard$399per 5 users/per month
Pro$419per 5 users/per month
EnterpriseContact sales team

All inclusive pricing built for you. Concord pricing includes implementation, services, and unlimited support. All Concord plans include unlimited documents and unlimited e-signatures.

Concord Support Options

 Free VersionPaid Version
Phone
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Concord Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:Customers in more than 130 countries
Supported Languages: English, French