What users are saying about
4 Ratings
4 Ratings
4 Ratings
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Score 8.6 out of 100
4 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Concord

Contract management is well suited, and templates are less appropriate, but still a nice feature.
Piper Paton Shano | TrustRadius Reviewer

Sfax

Sfax is great for sending and receiving a high volume of faxes encrypted/HIPAA compliant documents. Sfax makes tracking the status of faxes easy and quick. Sfax may not be the most efficient or effective system for low volume faxing.
Peter Ellison | TrustRadius Reviewer

Feature Rating Comparison

Contract Authoring

Concord
8.5
Sfax
Contract creation
Concord
8.4
Sfax
Contract templates
Concord
9.1
Sfax
Clause library/saved fields
Concord
7.6
Sfax
Guided logic
Concord
9.1
Sfax

Contract Collaboration

Concord
8.6
Sfax
Contract sharing
Concord
8.6
Sfax
Contract editing
Concord
8.6
Sfax
Collaborating on contracts
Concord
8.6
Sfax
Approval process
Concord
9.4
Sfax
Interdepartmental workflows
Concord
7.6
Sfax

Contract Monitoring

Concord
8.2
Sfax
Contract database
Concord
7.8
Sfax
Legacy contracts
Concord
8.2
Sfax
Contract search
Concord
8.6
Sfax
Contract milestone reminders & alerts
Concord
8.2
Sfax
Custom contract reports
Concord
7.6
Sfax
Tracking contract status
Concord
8.0
Sfax
Compliance check
Concord
9.1
Sfax

Pros

Concord

  • Automated templates are incredibly easy to implement. Concord also does, for the most part, very well at keeping formatting when uploading documents in Word. The only downside is if you use formulas (naming convention for contracts), if you do not copy + paste as values before uploading then it will give the contract the name of the formula.
Jacob Wall | TrustRadius Reviewer

Sfax

  • Fax submission tracking.
  • Fax failure notification.
Peter Ellison | TrustRadius Reviewer

Cons

Concord

  • For what we use, we do not see any areas that are in need of improvement.
Shelle Pourmanafzadehardabili | TrustRadius Reviewer

Sfax

  • Functionality can sometimes be difficult.
  • No driver compatibility with MAC operating system.
Peter Ellison | TrustRadius Reviewer

Support Rating

Concord

No score
No answers yet
No answers on this topic

Sfax

Sfax 7.0
Based on 1 answer
Sfax customer service is good, but can be a little slow to provide updates and solutions.
Peter Ellison | TrustRadius Reviewer

Alternatives Considered

Concord

I would rather not compare apples and apples nor apples and oranges, and just share Concord has been an excellent Contract Management System for current organization.
Piper Paton Shano | TrustRadius Reviewer

Sfax

Sfax fits better with our company's needs and HIPAA compliance needs.
Peter Ellison | TrustRadius Reviewer

Return on Investment

Concord

  • Since our implementation, I am saving a few hours a month in managing our IC contracts.
  • When people have questions about contracts, now it's clear "Hey, look in Concord" versus "Hey, does John or Sally have this contract?".
Jacob Wall | TrustRadius Reviewer

Sfax

  • Sfax can be costly with high volume.
  • The success rate of faxes is significantly higher than any other system we have used, which reduces the need to refaxing files.
Peter Ellison | TrustRadius Reviewer

Screenshots

Pricing Details

Concord

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Concord Editions & Modules

Edition
Starter, starting at$501
Professional, starting at$751
Enterprise, starting at$951
  1. per seat, per month, billed annually
Additional Pricing Details
All inclusive pricing built for you. Concord pricing includes implementation, services, and unlimited support. All Concord plans include unlimited documents and unlimited e-signatures.

Sfax

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Sfax Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison