Likelihood to Recommend It is well suited to a user community that is computer savvy. It is great for posting service requests because they can be done from a smartphone while walking through the building. Classified ads are helpful in allowing residents to rent parking spots or sell goods. The Survey feature is helpful for measuring the pulse of the community on different issues.
Read full review Property Matrix has developed property management software that incorporates all the power of a highly technical accounting software with the conveniences of state-of-the-art check scanning capabilities. For years, I've struggled with the physical demands of check processing - receipt, delivery, recording and processing. Now I'm able to simplify all of these steps into just one encrypted scan. I'm also able to review every account from one convenient location - tenants, vendors, owners, accounts and check scanning are all accessible from the main screen. I'm able to review outstanding invoices, rent payments, management fees and so much more. It's very well suited for my business.
Read full review Pros It allows me to manage the contact information for residents, owners, staff and contractors all in one. It allows me to communicate with a selected group of people at a time. It allows me to customize the amenities, pool, billiards, party room, etc. in a user-friendly way. It has a store feature for residents to purchase products conveniently with their credit card. Read full review I especially like the all-inclusive dashboard for accounting. Multiple tabs keep everything organized and accessible. Customized reports are extremely important. This software allows me to set my own parameters instead of forcing me to used canned reporting data. Real-time information allows me to always know what task is required next. It also helps me stay focused and never worry that I've forgotten something. The cloud-based software provides access from any location and device. Now I can spend less time behind my desk and more time in the field where I'm needed. Read full review Cons The home screen is not very modern. There are graphs and silly things on there. Emailing the help desk doesn't seem to work....an electronic response comes in but not an answer. If you call, you get a live agent immediately though. Everything else is great. Read full review I've found all aspects of this product to be exceptional for functionality, customization and flexibility. The only thing I've noticed is a limited range of easy-to-read background settings. There are 10 different themes, but all are blue and are a little difficult to read. Read full review Support Rating Condo Control Central is a modern, convenient and powerful tool for our Condominium Corporation, which allows us to effectively automate its communication processes. CCC includes many sections such as announcements, service requests, security reports, as well as a reliable communication system.
Read full review Alternatives Considered The interface is clean and self explanatory. It is easy to operate and communication has been made so easy and secure.
Read full review Return on Investment As Fire & Safety Chair, I now have the platform to organize, plan, and communicate to all residents and owners in the building. As chair of the social committee I can plan, book, advertise and communicate all events to the entire group of tenants and owners As workshop chair, I post rules, notices and privileges of registered users of the shop. Read full review The Property Matrix property management software has had a positive impact for on-time tenant payments. Before implementing this program, I often had to visit each tenant to collect rent payments. With digital check scanning and EBT payments available, my tenants rarely miss a payment. Maintaining my accounting records through this software has improved my own efficiency and allows me to spend more time visiting tenants. I used to spend several hours a day doing data entry. I've now cut that time in half and can even record pertinent information from the road. I'm a better manager with this software and am gaining more respect from my tenants, vendors and owners. With important data at my fingertips, I'm equipped with critical information precisely when I need it. Now when an owner asks for details about a building, I can confidently relay the information without delay. Read full review ScreenShots Condo Control Screenshots