ConnectALL vs. OpenText ALM Octane

It was so easy to set up! I explain ConnectAll to be like a Wagon Wheel. Once you get the hub, you only order the spokes that you need. The interface for configuring integrations and mapping fields is simple and intuitive. The support team is BAR NONE in the industry! Fast response, personal service.

Incentivized

If someone is already using ALM Octane, then it is worth the pain to go through the upgrade process to get the current versions. If you need it to tie into Jira, it can do that. Just be prepared for a rough road. If you have some other product that you use for DevOps, PM, and QA, you will probably be better off sticking with what you have. DaVita also uses TFS, but not in a full implementation (i.e. not with a build server for code deployment), so for them, ALM makes a lot of sense. If you are using TFS with a build server, there are other methodologies that won't end up making you want to pull your hair out trying to make it integrate with what you are using.

Incentivized

• It works fast - less than a minute to sync records between systems.
• It is easy configurable, you don't need to have any specific technical knowledge.
• It has very good operational support - your questions and issues are solved with high priority.
• It is user friendly - even if you are not an IT, it is intuitive.

Incentivized

• Bug-logging and keeping track of the bug status.
• Integration with DevOps to do continuous testing.
• Keeping coordination between development and testing teams.

Incentivized

• Slow performance, when there are lot of projects.
• Sometimes the Create/Update could be more at the field level. I'd like to be able to clone an Application Link and then just change the initial configuration (our field mappings are pretty consistent).
• Want to have more integration solutions, e.g., MS Project Online, SharePoint, or other MS Tools?

Incentivized

• The integration to Synchronizer is very difficult to implement.
• The integration to Jira was very hard to get working.

Incentivized

Customer support is very good takes minimal time to resolve the issue and always takes feedback seriously to improve the application.

Incentivized

ConnectALL has the best support mechanism among all these alternatives, and its value for money and with ConnectALL ROI(return of investment) is visible from the time you start using it.

Incentivized

Micro Focus ALM Octane use at DaVita goes back beyond my starting with them three years ago. They have used it as part of DevOps as well as for performance measurement of software releases in combo with HP Performance Center (a great combination). Jira is well suited to managing bug reports and development processes with Agile and Scrum, but ALM Octane goes above and beyond that.

Incentivized

• ConnectALL replaced all the manual work that was done before with an automated scheduled mechanism.
• Improvements in time management, improved delivery times, and definitely increased revenue generation.
• This software eliminates confusion and errors. It also automatically detects and resolve conflicts.

Incentivized

• It's had a very positive impact.
• Very good customer support as well when required.

Incentivized