TrustRadius: an HG Insights company

ConnectWise Cloud Backup vs. OpenText Core Cloud-to-Cloud Backup

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConnectWise Cloud Backup

    Score7.4 out of 10
    N/ASkyKick is a cloud migration solution, from ConnectWise since the late 2024 acquistion. It features cloud backup and cloud management features for control of customer access to cloud resources.

    $200

    per month for MSPs

    OpenText Core Cloud-to-Cloud Backup

    Score8 out of 10
    N/AOpenText Core Cloud-to-Cloud Backup, formerly from Carbonite, includes comprehensive, automatic backup and recovery for Microsoft 365, SharePoint, Google Workspace, Salesforce, Box and Dropbox.N/A
    Pricing
    ConnectWise Cloud BackupOpenText Core Cloud-to-Cloud Backup
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ConnectWise Cloud BackupOpenText Core Cloud-to-Cloud Backup
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    ConnectWise Cloud BackupOpenText Core Cloud-to-Cloud Backup
    Small Businesses
    No answers on this topic
    Backupify
    Score5.6 out of 10
    Medium-sized Companies
    No answers on this topic
    Spanning Backup
    Score7.4 out of 10
    Enterprises
    No answers on this topic
    Veeam Data Cloud for Azure
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConnectWise Cloud BackupOpenText Core Cloud-to-Cloud Backup
    Likelihood to Recommend
    8.9
    (2 ratings)
    9.9
    (2 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ConnectWise Cloud BackupOpenText Core Cloud-to-Cloud Backup
    Likelihood to Recommend
    ConnectWise
    SkyKick does a great job on migrations to Office 365. Their technicians are very helpful in planning the whole process, and the tool itself is quite reliable and resilient. Their cloud backup works OK but it does not provide the most friendly or fastest recovery. It also sits on the expensive side as they charge separately for Exchange and Onedrive/Sharepoint backups.
    Incentivized
    Read full review
    OpenText
    If you need to send information to someone and you don't want others to see in case the wrong person gets it, that you can encrypt it and just make sure the person has the password to open it. This program makes it very easy to send emails to others and inform people when you are away and when you will be available upon return.
    Incentivized
    Read full review
    Pros
    ConnectWise
    • Customer Interface for Backups
    • Migration support team
    • Comprehensive backup suite
    Incentivized
    Read full review
    OpenText
    • User profile data
    • Real time backup of all things
    • Nano speed recovery
    Incentivized
    Read full review
    Cons
    ConnectWise
    • Response time and [ease] to get hold of
    • Integration with 3rd party apps for billing
    Incentivized
    Read full review
    OpenText
    • More vocabulary to choose from when needing a different word to complete a sentence.
    • For example, when you point the arrow over Review that a list will appear for what is listed under that section as oppose to having to click on it.
    • Have a button that you can click on to demonstration how to use something for example graphs.
    Incentivized
    Read full review
    Support Rating
    ConnectWise
    Responsive, technically capable, and friendly. Ive always had a good experience working with SkyKick su[[ort.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    ConnectWise
    For migration purposes, we have chosen SkyKick over and over again. Their tool just works and does a great job with multiple different sources. Their support team is awesome albeit could be somewhat faster sometimes. Regarding cloud backup, it seems like that space is quite commoditized as every vendor offers the same. SkyKick does have some good promotions on migration costs when signing up for cloud backups as well which makes them more competitive than other vendors.
    Incentivized
    Read full review
    OpenText
    Super slow, often corrupted data, Carbonite is such a better engine and architecture.
    Incentivized
    Read full review
    Return on Investment
    ConnectWise
    • Profitable migration business
    • Profitable backup solution
    • Delivers peace of mind to clients and improves our brand as trusted cloud vendor
    Incentivized
    Read full review
    OpenText
    • Helping busy staff members keep up with dates .
    • The reminders are perfect so you will not miss out on a meeting.
    • Being able to put the Team meeting on the calendar and all the person has to due to click the link to join the meeting. Fantastic!
    Incentivized
    Read full review
    ScreenShots