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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConnectWise Cloud Backup

    Score7.4 out of 10
    N/ASkyKick is a cloud migration solution, from ConnectWise since the late 2024 acquistion. It features cloud backup and cloud management features for control of customer access to cloud resources.

    $200

    per month for MSPs

    OpsNow

    Score6.6 out of 10
    N/ABespin Global headquartered in Seoul offers OpsNow, a cloud management platform.N/A
    Pricing
    ConnectWise Cloud BackupOpsNow
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ConnectWise Cloud BackupOpsNow
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    ConnectWise Cloud BackupOpsNow
    Cloud Management
    Comparison of Cloud Management features of ConnectWise Cloud Backup and OpsNow
    Feature
    ConnectWise Cloud Backup
    -
    Ratings
    OpsNow
    9.6
    1 Ratings
    9% above category average
    Cloud Management Security00 Ratings10.01 Ratings
    Automation and Orchestration00 Ratings9.01 Ratings
    Cost Management00 Ratings10.01 Ratings
    Cloud Management Performance Monitoring00 Ratings9.01 Ratings
    Governance and Compliance00 Ratings10.01 Ratings
    Resource Management00 Ratings10.01 Ratings
    Systems Integration00 Ratings9.01 Ratings
    Best Alternatives
    ConnectWise Cloud BackupOpsNow
    Small Businesses
    No answers on this topic
    Rackspace Fabric
    Score6.3 out of 10
    Medium-sized Companies
    No answers on this topic
    IBM Turbonomic
    Score8.5 out of 10
    Enterprises
    No answers on this topic
    IBM Turbonomic
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConnectWise Cloud BackupOpsNow
    Likelihood to Recommend
    8.9
    (2 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    ConnectWise Cloud BackupOpsNow
    Likelihood to Recommend
    ConnectWise
    SkyKick does a great job on migrations to Office 365. Their technicians are very helpful in planning the whole process, and the tool itself is quite reliable and resilient. Their cloud backup works OK but it does not provide the most friendly or fastest recovery. It also sits on the expensive side as they charge separately for Exchange and Onedrive/Sharepoint backups.
    Incentivized
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    Bespin Global
    We use OpsNow for Multi-Cloud Management (DXC and Azure) Clouds. This is the best scenario because in only one platform you can have all information about your resources such as your environments, Planning, designing, delivering, operating, and managing the cloud represents more than just infrastructure operations, project or service requests and error handling, to manage your Cloud IT from development to operation in its entirety.
    Incentivized
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    Pros
    ConnectWise
    • Customer Interface for Backups
    • Migration support team
    • Comprehensive backup suite
    Incentivized
    Read full review
    Bespin Global
    • Hybrid Environment Management
    • Advanced Monitoring
    • Cost optimization
    • Analyze and Manage Resource Usage
    Incentivized
    Read full review
    Cons
    ConnectWise
    • Response time and [ease] to get hold of
    • Integration with 3rd party apps for billing
    Incentivized
    Read full review
    Bespin Global
    • There isn't Live Online training
    • Insufficient languages, for now only available English
    Incentivized
    Read full review
    Support Rating
    ConnectWise
    Responsive, technically capable, and friendly. Ive always had a good experience working with SkyKick su[[ort.
    Incentivized
    Read full review
    Bespin Global
    The general support is very good because is online and also its available during business hours. I think OpsNow doesn't have 10 because support 24/7 isn't available yet. I hope in the near future it will be available.
    Incentivized
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    Alternatives Considered
    ConnectWise
    For migration purposes, we have chosen SkyKick over and over again. Their tool just works and does a great job with multiple different sources. Their support team is awesome albeit could be somewhat faster sometimes. Regarding cloud backup, it seems like that space is quite commoditized as every vendor offers the same. SkyKick does have some good promotions on migration costs when signing up for cloud backups as well which makes them more competitive than other vendors.
    Incentivized
    Read full review
    Bespin Global
    Azure Monitor: Because we need to have complete control about resource consumption and also know how our systems are running. Aris: Because is very important to have our flows in a single tool. Bubble PPM: It's a good tool because is very easy manage our project with a intuitive UI.
    Incentivized
    Read full review
    Return on Investment
    ConnectWise
    • Profitable migration business
    • Profitable backup solution
    • Delivers peace of mind to clients and improves our brand as trusted cloud vendor
    Incentivized
    Read full review
    Bespin Global
    • We save almost 1,000,000.00 USD in infrastructure
    • Now we have all processes centralized in a single tool
    Incentivized
    Read full review
    ScreenShots