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ConnectWise Cloud Backup vs. Scality ARTESCA

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConnectWise Cloud Backup

    Score7.4 out of 10
    N/ASkyKick is a cloud migration solution, from ConnectWise since the late 2024 acquistion. It features cloud backup and cloud management features for control of customer access to cloud resources.

    $200

    per month for MSPs

    Scality ARTESCA

    Score8 out of 10
    N/AScality in San Francisco offers scalable file and object storage for media, healthcare, cloud service providers, and others.N/A
    Pricing
    ConnectWise Cloud BackupScality ARTESCA
    Editions & Modules
    No answers on this topic
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    Offerings
    Pricing Offerings
    ConnectWise Cloud BackupScality ARTESCA
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Contact vendor for booking demo and pricing information.
    More Pricing Information
    Best Alternatives
    ConnectWise Cloud BackupScality ARTESCA
    Small Businesses
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    Azure Blob Storage
    Score8.7 out of 10
    Medium-sized Companies
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    Everpure FlashBlade
    Score9.9 out of 10
    Enterprises
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    Google Cloud Storage
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConnectWise Cloud BackupScality ARTESCA
    Likelihood to Recommend
    8.9
    (2 ratings)
    8.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    8.9
    (2 ratings)
    User Testimonials
    ConnectWise Cloud BackupScality ARTESCA
    Likelihood to Recommend
    ConnectWise
    SkyKick does a great job on migrations to Office 365. Their technicians are very helpful in planning the whole process, and the tool itself is quite reliable and resilient. Their cloud backup works OK but it does not provide the most friendly or fastest recovery. It also sits on the expensive side as they charge separately for Exchange and Onedrive/Sharepoint backups.
    Incentivized
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    Scality
    The team in charge of implementing Scality has to be full stack in order to guarantee the correct functioning of the entire system. However, you have to think very carefully about the balance between servers and disks, perhaps adopting smaller fully populated servers instead of large semi-populated servers, which would mean that over time our disk updates will not have a fully useful life.
    Incentivized
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    Pros
    ConnectWise
    • Customer Interface for Backups
    • Migration support team
    • Comprehensive backup suite
    Incentivized
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    Scality
    • I love the redundancy of the software.
    Incentivized
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    Cons
    ConnectWise
    • Response time and [ease] to get hold of
    • Integration with 3rd party apps for billing
    Incentivized
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    Scality
    • The overall packaging is not very good. I think it could be more efficient for installation.
    • There are many components in storage servers. This can generally be complex to understand, you have to be patient.
    Incentivized
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    Usability
    ConnectWise
    No answers on this topic
    Scality
    As an organization, it took us a while to understand the shift from a traditional black box SAN to software-defined storage, but now we are much more certain of what this means. The time invested and the resources were not very high, thanks on the one hand to the technical support and on the other to the coherence and good development of the platform.
    Incentivized
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    Support Rating
    ConnectWise
    Responsive, technically capable, and friendly. Ive always had a good experience working with SkyKick su[[ort.
    Incentivized
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    Scality
    I have seen Scality in the office meeting with our VP and get the feeling that they are here to support us.
    Incentivized
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    Alternatives Considered
    ConnectWise
    For migration purposes, we have chosen SkyKick over and over again. Their tool just works and does a great job with multiple different sources. Their support team is awesome albeit could be somewhat faster sometimes. Regarding cloud backup, it seems like that space is quite commoditized as every vendor offers the same. SkyKick does have some good promotions on migration costs when signing up for cloud backups as well which makes them more competitive than other vendors.
    Incentivized
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    Scality
    Due to the nature of our business we require extensive encryption and availability for sensitive customer data. The erasure encoding that Scality provides gives us the assurance that documents are rest are never in a state of being downloaded or available to a casual data thief. This is something that can be found with other vendors but at a fraction of the same cost. Having this kind of performance, availability and redundancy at the cost that Scality provides has made a large difference to our organization.
    Incentivized
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    Return on Investment
    ConnectWise
    • Profitable migration business
    • Profitable backup solution
    • Delivers peace of mind to clients and improves our brand as trusted cloud vendor
    Incentivized
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    Scality
    • Keeping sensitive customer data secure is a must for our organization and Scality has great features to make this happen.
    • We replaced a single SAN with a Scality ring and found performance to improve as we store more and more customer data.
    • Being able to lose various portions of our Scality ring and allow it to continue to service customers while maintaining high performance has been key to our business.
    Incentivized
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