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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConnectWise Cloud Backup

    Score7.4 out of 10
    N/ASkyKick is a cloud migration solution, from ConnectWise since the late 2024 acquistion. It features cloud backup and cloud management features for control of customer access to cloud resources.

    $200

    per month for MSPs

    Smarsh

    Score7.5 out of 10
    N/AThe Smarsh Enterprise Platform is a unified, cloud-native solution designed to future-proof enterprise communications data strategies. Its technologies include elastic compute, natural language processing, machine learning and artificial intelligence.N/A
    Pricing
    ConnectWise Cloud BackupSmarsh
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ConnectWise Cloud BackupSmarsh
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    ConnectWise Cloud BackupSmarsh
    Small Businesses
    No answers on this topic
    Amazon S3 Glacier
    Score9 out of 10
    Medium-sized Companies
    No answers on this topic
    Google Vault
    Score9.5 out of 10
    Enterprises
    No answers on this topic
    Microsoft Exchange Online Archiving
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConnectWise Cloud BackupSmarsh
    Likelihood to Recommend
    8.9
    (2 ratings)
    7.5
    (2 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.1
    (2 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ConnectWise Cloud BackupSmarsh
    Likelihood to Recommend
    ConnectWise
    SkyKick does a great job on migrations to Office 365. Their technicians are very helpful in planning the whole process, and the tool itself is quite reliable and resilient. Their cloud backup works OK but it does not provide the most friendly or fastest recovery. It also sits on the expensive side as they charge separately for Exchange and Onedrive/Sharepoint backups.
    Incentivized
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    Smarsh
    This appliance is well suited for organizations that have a need to monitor, moderate, or log social networking site use or the use of any website. It is a very solid tool for any information security department to have at their disposal.
    Incentivized
    Read full review
    Pros
    ConnectWise
    • Customer Interface for Backups
    • Migration support team
    • Comprehensive backup suite
    Incentivized
    Read full review
    Smarsh
    • Discovery: It allows for easy discoveries by the compliance and cyber security departments.
    • Ethical walls: This keeps certain departments from talking to each other.
    • Very granular control. This is a big product meaning you can get very detailed with it.
    • Once it's configured and running, we hardly ever have any issues.
    Incentivized
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    Cons
    ConnectWise
    • Response time and [ease] to get hold of
    • Integration with 3rd party apps for billing
    Incentivized
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    Smarsh
    • Its configuration options were very large and required a good deal of time to learn all of the various settings.
    Incentivized
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    Likelihood to Renew
    ConnectWise
    No answers on this topic
    Smarsh
    It's the only product at this time that meets all of our requirements.
    Incentivized
    Read full review
    Support Rating
    ConnectWise
    Responsive, technically capable, and friendly. Ive always had a good experience working with SkyKick su[[ort.
    Incentivized
    Read full review
    Smarsh
    No answers on this topic
    Alternatives Considered
    ConnectWise
    For migration purposes, we have chosen SkyKick over and over again. Their tool just works and does a great job with multiple different sources. Their support team is awesome albeit could be somewhat faster sometimes. Regarding cloud backup, it seems like that space is quite commoditized as every vendor offers the same. SkyKick does have some good promotions on migration costs when signing up for cloud backups as well which makes them more competitive than other vendors.
    Incentivized
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    Smarsh
    This was the only appliance of its kind that I have used. Other devices have different capabilities for web filtering such as the checkpoint firewalls, but none of them offered the overall solution that was deployed with this product at that time.
    Incentivized
    Read full review
    Return on Investment
    ConnectWise
    • Profitable migration business
    • Profitable backup solution
    • Delivers peace of mind to clients and improves our brand as trusted cloud vendor
    Incentivized
    Read full review
    Smarsh
    • Faster investigative work has led to increased employee efficiency when working on security investigations.
    Incentivized
    Read full review
    ScreenShots