ConnectWise PSA vs. Magnetic
ConnectWise PSA vs. Magnetic
Product | Rating | Most Used By | Product Summary | Starting Price |
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ConnectWise PSA | Small Businesses (1-50 employees) | ConnectWise PSA (formerly Manage) is a business management platform for companies that sell, service, and support technology. The platform is cloud-based and integrates automation, help desk and customer service, sales, marketing, project management, and business analytics. It is the hub of the ConnectWise suite. | $35 Per Tech Per Month | |
Magnetic | Small Businesses (1-50 employees) | Magnetic is a workflow management platform designed and built for agencies. It combines essential project management capabilities into a single system: account management, business development, traffic management, project management, project finances, time tracking, billing, HR management and resource scheduling. Magnetic is designed to help agencies waste less time, manage projects smarter, and deliver on time and within budget. The system offers a bird’s eye view into a… | $7 per month per user |
ConnectWise PSA | Magnetic | |||||||||||||||
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Entry-level Setup Fee | No setup fee | -$1,520 one-time fee per installation | ||||||||||||||
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More Pricing Information |
ConnectWise PSA | Magnetic | |
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Top Pros | No answers on this topic | |
Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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ConnectWise PSA | Magnetic | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Atera Score 8.9 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Planview AdaptiveWork Score 6.8 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Planview AdaptiveWork Score 6.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ConnectWise PSA | Magnetic | |
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Likelihood to Recommend | 2.4 (113 ratings) | - (0 ratings) |
Likelihood to Renew | 7.6 (25 ratings) | - (0 ratings) |
Usability | 7.4 (25 ratings) | - (0 ratings) |
Availability | 8.0 (4 ratings) | - (0 ratings) |
Performance | 1.0 (7 ratings) | - (0 ratings) |
Support Rating | 4.5 (20 ratings) | - (0 ratings) |
Online Training | 5.0 (8 ratings) | - (0 ratings) |
Implementation Rating | 1.0 (5 ratings) | - (0 ratings) |
Configurability | 1.0 (1 ratings) | - (0 ratings) |
Ease of integration | 1.0 (2 ratings) | - (0 ratings) |
Product Scalability | 1.0 (7 ratings) | - (0 ratings) |
Vendor post-sale | 1.0 (1 ratings) | - (0 ratings) |
Vendor pre-sale | 10.0 (1 ratings) | - (0 ratings) |
ConnectWise PSA | Magnetic | |
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Likelihood to Recommend | ConnectWise | Magnetic No answers on this topic |
Pros | ConnectWise | Magnetic No answers on this topic |
Cons | ConnectWise | Magnetic No answers on this topic |
Likelihood to Renew | ConnectWise | Magnetic No answers on this topic |
Usability | ConnectWise | Magnetic No answers on this topic |
Reliability and Availability | ConnectWise | Magnetic No answers on this topic |
Performance | ConnectWise | Magnetic No answers on this topic |
Support Rating | ConnectWise | Magnetic No answers on this topic |
Online Training | ConnectWise | Magnetic No answers on this topic |
Implementation Rating | ConnectWise | Magnetic No answers on this topic |
Alternatives Considered | ConnectWise | Magnetic No answers on this topic |
Scalability | ConnectWise | Magnetic No answers on this topic |
Return on Investment | ConnectWise | Magnetic No answers on this topic |
ScreenShots | ConnectWise PSA Screenshots | Magnetic Screenshots |