ConnectWise SaaS Security vs. Masergy

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ConnectWise SaaS Security
Score 0.0 out of 10
N/A
A managed security monitoring and investigation of security incidents for Microsoft’s SaaS services such as Microsoft 365, Azure AD, and OneDrive. ConnectWise SaaS Security offers users the ability to lockdown clients’ cloud data and keep them secure. The solution also provides access to a view of the current security threat activity for all clients, a single client or a group of clients. The Perch-based dashboard gives a TSP a holistic view of all insights and activities in client environments.N/A
Masergy
Score 10.0 out of 10
N/A
Masergy provides managed communications and contact center (powered by Cisco Webex), managed SD-WAN (powered by Fortinet), as well as managed security services.N/A
Pricing
ConnectWise SaaS SecurityMasergy
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ConnectWise SaaS SecurityMasergy
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
ConnectWise SaaS SecurityMasergy
User Ratings
ConnectWise SaaS SecurityMasergy
Likelihood to Recommend
-
(0 ratings)
10.0
(2 ratings)
Support Rating
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
ConnectWise SaaS SecurityMasergy
Likelihood to Recommend
ConnectWise
No answers on this topic
Masergy
I have used Masergy across a few different jobs, spanning over a decade and they have always come through with what they promised the solution has always had rock-solid stability and the team has always been present to address my questions and concerns.
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Pros
ConnectWise
No answers on this topic
Masergy
  • Reliable - I don't receive many direct phone calls, but when I do I can be sure they'll pop up on my screen.
  • Ease of use - Very easy to make and receive calls.
  • Convenient - I can listen to and save my voicemails straight from the app.
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Cons
ConnectWise
No answers on this topic
Masergy
  • Clunky UI in some areas - Settings for example. You have to drop down boxes to get to your audio settings. This is time consuming while trying to fix your audio devices.
  • No easy way to switch audio devices.
  • No 'universal' text box to type a number in to dial. You have to click a tab. I sometimes type the number in the 'What's on your mind' box accidentally.
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Support Rating
ConnectWise
No answers on this topic
Masergy
I cannot rate their support as I have never needed it.
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Alternatives Considered
ConnectWise
No answers on this topic
Masergy
I have worked with Masergy for many years and what really keeps me as a customer is their fantastic partnership. No matter how quickly our business is growing or downsizing, no matter how quickly we have to pivot in another direction, Masergy has been a strong partner and has always been present to help us through situations.
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Return on Investment
ConnectWise
No answers on this topic
Masergy
  • Ability to use one number for multiple devices is great!
  • You can shield your personal cell phone - great for personal device use companies.
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ScreenShots