ConstructConnect Insight vs. Trimble Accubid

I believe ConstructConnect's customer service is non-existence. In my experience, the cloud based software system never seems to be functioning at 100% and is usually a problem, like today. I feel they do a poor job updating projects and providing accurate construction schedule information; Most of it is dates given a inaccurate.

We use Trimble Accubid to do detailed cost estimates for larger jobs. If a job has a set of blueprints, the software is designed to go through each page systematically to aggregate a bid. Where it is less appropriate are for smaller service jobs. It takes a lot of setup for a new job there are other solutions better suited for service work.

Incentivized

• I find it amazing how fast results come up when searching on a keyword
• details, details, details.. again, marvelous.
• filters work really well giving highly efficient results pointed at just what you want.
• exporting to pdf with customizable flexibility, very useful giving all the details on a project or firm via attachments to emails.

Incentivized

• Depth of customization
• Intergrations
• Industry specific

Incentivized

• A comprehensive log of jobs in my area would be nice. We're located in Gainesville FL. There has been 10 jobs this month we're on because of our sub contracts. Not one of them made it on ConstructConnect. How many other jobs am I not seeing?

• Needs to update a data base for new emerging markets in energy.
• Separation of some supporting materials into more relevant categories would eliminate number of required click through actions.

Incentivized

They frequently check-in to make sure you are being properly helped and are quick with a response if you need something.

Incentivized

Accubid can sometimes fall short when it comes to CS. The correct departments aren't always properly delineated, making it difficult to get ahold of the individual most appropriate for your issue. To that end, it has been outsourced to people with accents sometimes difficult to understand. This is my biggest critique

Incentivized

We chose ConstructConnect as our main way for finding new and existing construction projects, as it overall had more up-to-date information available. It was also the most user friendly software of its type on the market. Furthermore, they have also been working with us closely to help us tighten our tracking of projects, products, and companies, which saves us a lot of time and money.

Incentivized

I was not involved in the decision-making process to purchase Accubid.

Incentivized

• Positive: Helps fuel the project pipeline
• Positive: Helps identify key stakeholders
• Negative: Inaccurate schedule information embarrasses me during project qualification process

• reduced estimating cost vs pen and paper
• because it's a widely used platform it's easy to recruit estimators to the platform
• works well in a multi estimator environment

Incentivized