Item: ConstructConnect Insight
Rating: 1
Author: Michael Vokes

Overall Satisfaction with ConstructConnect Insight

Use Cases and Deployment Scope

I use the database to qualify and track building projects. In my experience, the cloud-based software system is completely unreliable; You never know whenever sign on if the system will even work. Why do I have to sign on twice, in a row, in order to gain access? I feel that's just the first of many problems and challenges trying to use ConstructConnect.

Return on Investment

Positive: Helps fuel the project pipeline
Positive: Helps identify key stakeholders
Negative: Inaccurate schedule information embarrasses me during project qualification process

Key Insights

Do you think ConstructConnect Insight delivers good value for the price?

Not sure

Are you happy with ConstructConnect Insight's feature set?

Yes

Did ConstructConnect Insight live up to sales and marketing promises?

Did implementation of ConstructConnect Insight go as expected?

I wasn't involved with the implementation phase

Would you buy ConstructConnect Insight again?

Other Software Used

McGraw-Hill Connect

Likelihood to Recommend

I believe ConstructConnect's customer service is non-existence. In my experience, the cloud based software system never seems to be functioning at 100% and is usually a problem, like today. I feel they do a poor job updating projects and providing accurate construction schedule information; Most of it is dates given a inaccurate.

Comments

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In my experience, ConstructConnect is an unreliable and unresponsive company