What users are saying about
2 Ratings
2 Ratings
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Score 10 out of 101

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Likelihood to Recommend

ContactMonkey

If you are a sales rep and want to know if your email has been opened without having to use receipts this is perfect. However, many people find this intrusive and inappropriate. I don't believe in this day and age there should be a moral outrage to track your emails but it happens. I particularly like it for Outlook 2016. I've tried Yesaware but found this better suited.
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Pros

  • Provides email open information
  • Identifies if an email has been shared and location the email was opened
  • Integrates nicely into HTML emails
  • Provides data regarding clicked links and most effective emails
  • Has a great search function
Dan Sherman profile photo

Cons

  • Salesforce integration seems unnecessary
  • Has refresh issues occasionally
  • Can cause slowing issues for Outlook
  • Doesn't have integration with Outlook.com/Exchange
Dan Sherman profile photo

Likelihood to Renew

ContactMonkey10.0
Based on 1 answer
Easy to use
No photo available

Usability

ContactMonkey9.0
Based on 1 answer
Easy for all users.
No photo available

Support

ContactMonkey9.0
Based on 1 answer
Easy to contact, quick follow-up/
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Implementation

ContactMonkey10.0
Based on 1 answer
It is really easy to integrate with GMail, so just start from there
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Alternatives Considered

Contact Monkey was the best solution for Outlook 2016. While Yesaware is a good product with Microsoft 365 integration, I found it expensive and too feature rich for what I needed. If you are just trying to find something simple that does what you need well and cheap, this is the best solution on the market. It does have Salesforce integration but I just use the Salesforce product that is free and provides the same or more prospect info.
Dan Sherman profile photo

Return on Investment

  • I've found companies that have shared my email and opened the email 20-60 times but never responded. It gave me an absolute understanding that this was a hot company
  • Sometimes knowing your email is being opened can be very frustrating if you cannot get a response. However, at least you know it was read and they are not interested.
  • My boss and fellow employee's don't like the fact that I know where they are located. It's somewhat divisive in that sense.
Dan Sherman profile photo

Pricing Details

ContactMonkey

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details