Great for contact management, analytics aren't go great.
Updated April 13, 2018
Great for contact management, analytics aren't go great.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with ContactMonkey
I use this for updating contacts, developing segmented email lists for email campaigns, expanding contact lists to include more information about the contact and their organizations. Overall, this is a quick and easy way to upload information from business cards to your current contact database. It can be used by those who are organizing email marketing campaigns. It is also good for personal use -- since it organizes all available information about any given contact it is a great resource for looking up people before meetings and doing other types of background research.
- Uploads information from business cards to your current contact database through your camera phone
- Great resource for looking up people before meetings and doing other types of background research
- Use information found on the internet to fill in information about your contact
- It could allow for more business cards uploads per month.
- It should automatically sync business accounts when individual accounts are updates.
- More tips and resources on how to develop a good contact list would be nice.
- Segmenting list for higher click-through rates
- Soliciting donations through emails campaigns
- Collecting information about specific donors
- Constant Contact and Streak
Database management is far superior.
Using ContactMonkey
3 - Outreach, leadership.
1 - Nothing really specific -- ContactMonkey is pretty straightforward and shouldn't require any training.
- Contact Management
- CRM
- Email tracking
- Analytics
- Not sure
Evaluating ContactMonkey and Competitors
- Price
- Product Usability
- Product Reputation
Ease of use was the top factor.
I would account for more integrations when making a selection.
ContactMonkey Implementation
- Implemented in-house
Change management was minimal - Implementation was very straightforward.
ContactMonkey Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No - Support services are included.
I needed help with a problem relating to duplicate contacts and reached out to customer support. They responded promptly and gave me the instructions needed to fix the issue.
Using ContactMonkey
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Familiar | None |
- Integrations
- Platform
- Contact updates
- None