ContactPigeon vs. Smart Communications SmartCOMM

ContactPigeon

6 Reviews and Ratings

Smart Communications SmartCOMM

Smart Communications SmartCOMM

3 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
ContactPigeon	Score 9.9 out of 10	Mid-Size Companies (51-1,000 employees)	ContactPigeon is a marketing automation solution for eCommerce. It combines email marketing, dynamic pop-ups, segmentation, automation flows and real-time analytics for marketers to maximize results when it comes to visitor remarketing. It enables eCommerce and B2C businesses to better engage, retain and grow customers with insights into visitor behaviors and automation flows. Get started with templates & recipes Users have pre-built eCommerce automation recipes to nurture, win…	$198 per month/billed annually
SmartCOMM	Score 8.8 out of 10	N/A	Smart Communications in London (an offshoot from Thunderhead) offers customer communications technology. Smart Communications flagship product is designed to help the user drive accurate, personalized customer conversations with their customers. The vendor states SmartCOMM helps businesses become more efficient internally, more compliant with regulators, and more relevant to customers.	N/A

Pricing

ContactPigeon

Smart Communications SmartCOMM

Editions & Modules

Standard: $198.00
per month/billed annually
Pro: $385.00
per month/billed annually
Enterprise: $980.00
per month/billed annually

No answers on this topic

Offerings

Pricing Offerings
ContactPigeon	SmartCOMM
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

Optional

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	ContactPigeon	Smart Communications SmartCOMM
Top Pros	Pro Pop ups Pro Push notifications Pro User segmentation	No answers on this topic
Top Cons	Minus Data presentation	Minus Difficult to setup Minus Difficult to create

Best Alternatives
	ContactPigeon	Smart Communications SmartCOMM
Small Businesses	Simplify360 Score 7.8 out of 10	EZ Texting Score 9.0 out of 10
Medium-sized Companies	Bright Pattern Contact Center Score 9.8 out of 10	Quadient Inspire Score 9.2 out of 10
Enterprises	Conversica Score 9.8 out of 10	Quadient Inspire Score 9.2 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	ContactPigeon	Smart Communications SmartCOMM
Likelihood to Recommend	10.0 (4 ratings)	9.0 (2 ratings)
Likelihood to Renew	9.1 (1 ratings)	- (0 ratings)
Support Rating	9.1 (1 ratings)	- (0 ratings)

User Testimonials
	ContactPigeon	Smart Communications SmartCOMM
Likelihood to Recommend	ContactPigeon Our automations are built differently and using real-time API calls we pass on all the information needed. The cart abandonment and browse abandonment email campaigns are designed based on different travel bundles according to our visitors’ historical data. Likewise, our customer success manager helped up set up on-site count-down pop-ups that highlight the expiration date of specific offers. Dimitris Stravopoulos Marketing Specialist Read full review	Smart Communications It is well suited for creating templates on the fly. This is not suitable for handling very high volume printing for which Exstream is more suitable. Verified User Anonymous Read full review
Pros	ContactPigeon Push, Popup & Email Automation Support Team User Segmentation Product Recommendation AI MP Makis Paraskevopoulos Digital Content Manager Read full review	Smart Communications Template Data processing Output delivery SMS delivery Ada compliance Verified User Anonymous Read full review
Cons	ContactPigeon The UI is too complex sometimes (hopefully their support is always there for us!) Apostolis Lianos eCommerce Manager Read full review	Smart Communications Price Licensing is bit complicated Frequent upgrades Verified User Anonymous Read full review
Likelihood to Renew	ContactPigeon I am absolutely happy with their services. For any problem or idea that arises, the support team is there to provide solutions, advise, and even write code for the website. MP Makis Paraskevopoulos Digital Content Manager Read full review	Smart Communications No answers on this topic
Support Rating	ContactPigeon It is honestly the best support team I've ever seen, always ready and willing to help. MP Makis Paraskevopoulos Digital Content Manager Read full review	Smart Communications No answers on this topic
Alternatives Considered	ContactPigeon [I] haven't used other [products]. Verified User Anonymous Read full review	Smart Communications Much better cloud adaptation. Migration capabilities of SmartCOMM, its portability, and ease of implementation. Verified User Anonymous Read full review
Return on Investment	ContactPigeon 25% growth in Email orders (YoY). Higher open rates up to +46%. Apostolis Lianos eCommerce Manager Read full review	Smart Communications Migration ease Latest features Cloud readiness Verified User Anonymous Read full review
ScreenShots	ContactPigeon Screenshots