True, powerful marketing automation platform for eCommerce
October 03, 2019

True, powerful marketing automation platform for eCommerce

Apostolis Lianos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with ContactPigeon

We solved 7 different problems using ContactPigeon's marketing automation platform:
  • List building
  • Exit intent pop up
  • Email/push/SMS marketing
  • Triggered automations
  • Having an onsite messaging tool
So, in short, we are delighted because we can measure the effectiveness of each and every one of our automations and campaigns and we don't have to switch between to multiple dashboards. It also has some nice extra features that work, like Second Chance, which increased our Open Rates by 46% during 2019. Last but not least, we really love their "hands-on" support.
  • Really powerful custom automation
  • Omnichannel marketing automation (Email+Push Notifications+SMS)
  • Great support
  • The UI is too complex sometimes (hopefully their support is always there for us!)
  • 25% growth in Email orders (YoY).
  • Higher open rates up to +46%.
ContactPigeon is built for eCommerce, while Mailchimp is super easy and a good fit for a smaller company. That's why we switched since we needed a more complete, all-in-one marketing automation solution to scale our online business.
Ideal for eCommerce. It is not the cheapest for a startup but one of the best for a scaling business.