TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ContactPigeon

    Score9.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    ContactPigeon is a marketing automation solution for eCommerce. It combines email marketing, dynamic pop-ups, segmentation, automation flows and real-time analytics for marketers to maximize results when it comes to visitor remarketing. It enables eCommerce and B2C businesses to better engage, retain and grow customers with insights into visitor behaviors and automation flows. Get started with templates & recipes Users have pre-built eCommerce automation recipes to nurture, win…

    $198

    per month/billed annually

    SuperOffice CRM

    Score6 out of 10
    N/ASuperOffice CRM is a customer relationship management (CRM) software built as an integration with all Microsoft Office applications.N/A
    Pricing
    ContactPigeonSuperOffice CRM
    Editions & Modules
    Standard
    $198.00
    per month/billed annually
    Pro
    $385.00
    per month/billed annually
    Enterprise
    $980.00
    per month/billed annually
    No answers on this topic
    Offerings
    Pricing Offerings
    ContactPigeonSuperOffice CRM
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Features
    ContactPigeonSuperOffice CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of ContactPigeon and SuperOffice CRM
    Feature
    ContactPigeon
    -
    Ratings
    SuperOffice CRM
    6.8
    1 Ratings
    14% below category average
    Customer data management / contact management00 Ratings8.01 Ratings
    Workflow management00 Ratings6.01 Ratings
    Territory management00 Ratings6.01 Ratings
    Opportunity management00 Ratings8.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.01 Ratings
    Contract management00 Ratings8.01 Ratings
    Quote & order management00 Ratings6.01 Ratings
    Interaction tracking00 Ratings6.01 Ratings
    Channel / partner relationship management00 Ratings6.01 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of ContactPigeon and SuperOffice CRM
    Feature
    ContactPigeon
    -
    Ratings
    SuperOffice CRM
    6.3
    1 Ratings
    20% below category average
    Case management00 Ratings7.01 Ratings
    Call center management00 Ratings6.01 Ratings
    Help desk management00 Ratings6.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of ContactPigeon and SuperOffice CRM
    Feature
    ContactPigeon
    -
    Ratings
    SuperOffice CRM
    6.5
    1 Ratings
    17% below category average
    Lead management00 Ratings7.01 Ratings
    Email marketing00 Ratings6.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of ContactPigeon and SuperOffice CRM
    Feature
    ContactPigeon
    -
    Ratings
    SuperOffice CRM
    6.7
    1 Ratings
    14% below category average
    Task management00 Ratings7.01 Ratings
    Billing and invoicing management00 Ratings6.01 Ratings
    Reporting00 Ratings7.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of ContactPigeon and SuperOffice CRM
    Feature
    ContactPigeon
    -
    Ratings
    SuperOffice CRM
    6.7
    1 Ratings
    13% below category average
    Forecasting00 Ratings6.01 Ratings
    Pipeline visualization00 Ratings7.01 Ratings
    Customizable reports00 Ratings7.01 Ratings
    Customization
    Comparison of Customization features of ContactPigeon and SuperOffice CRM
    Feature
    ContactPigeon
    -
    Ratings
    SuperOffice CRM
    6.8
    1 Ratings
    12% below category average
    Custom fields00 Ratings8.01 Ratings
    Custom objects00 Ratings7.01 Ratings
    Scripting environment00 Ratings6.01 Ratings
    API for custom integration00 Ratings6.01 Ratings
    Security
    Comparison of Security features of ContactPigeon and SuperOffice CRM
    Feature
    ContactPigeon
    -
    Ratings
    SuperOffice CRM
    7.5
    1 Ratings
    11% below category average
    Single sign-on capability00 Ratings7.01 Ratings
    Role-based user permissions00 Ratings8.01 Ratings
    Social CRM
    Comparison of Social CRM features of ContactPigeon and SuperOffice CRM
    Feature
    ContactPigeon
    -
    Ratings
    SuperOffice CRM
    6.0
    1 Ratings
    22% below category average
    Social data00 Ratings6.01 Ratings
    Social engagement00 Ratings6.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of ContactPigeon and SuperOffice CRM
    Feature
    ContactPigeon
    -
    Ratings
    SuperOffice CRM
    7.0
    1 Ratings
    7% below category average
    Marketing automation00 Ratings8.01 Ratings
    Compensation management00 Ratings6.01 Ratings
    Platform
    Comparison of Platform features of ContactPigeon and SuperOffice CRM
    Feature
    ContactPigeon
    -
    Ratings
    SuperOffice CRM
    6.0
    1 Ratings
    24% below category average
    Mobile access00 Ratings6.01 Ratings
    Best Alternatives
    ContactPigeonSuperOffice CRM
    Small Businesses
    Simplify360
    Score7.8 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ContactPigeonSuperOffice CRM
    Likelihood to Recommend
    10.0
    (4 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    9.1
    (1 ratings)
    7.0
    (1 ratings)
    User Testimonials
    ContactPigeonSuperOffice CRM
    Likelihood to Recommend
    ContactPigeon
    Our automations are built differently and using real-time API calls we pass on all the information needed. The cart abandonment and browse abandonment email campaigns are designed based on different travel bundles according to our visitors’ historical data. Likewise, our customer success manager helped up set up on-site count-down pop-ups that highlight the expiration date of specific offers.
    Read full review
    SuperOffice AS
    Not the most modern or integrated crm in the world in my opinion. I feel that the user interface needs to be redone and modernized, the mobile app is outdated, and the cloud-based Microsoft Exchange calendar sync is way too expensive.
    Incentivized
    Read full review
    Pros
    ContactPigeon
    • Push, Popup & Email Automation
    • Support Team
    • User Segmentation
    • Product Recommendation AI
    Read full review
    SuperOffice AS
    • Customer relation management
    • Calendar management
    Incentivized
    Read full review
    Cons
    ContactPigeon
    • The UI is too complex sometimes (hopefully their support is always there for us!)
    Read full review
    SuperOffice AS
    • User interface
    • Exchange calendar sync
    • Mobile app
    Incentivized
    Read full review
    Likelihood to Renew
    ContactPigeon
    I am absolutely happy with their services. For any problem or idea that arises, the support team is there to provide solutions, advise, and even write code for the website.
    Read full review
    SuperOffice AS
    No answers on this topic
    Usability
    ContactPigeon
    No answers on this topic
    SuperOffice AS
    UI/UX would need some love and modernization, mobile app is out of date in my opinion.
    Incentivized
    Read full review
    Support Rating
    ContactPigeon
    It is honestly the best support team I've ever seen, always ready and willing to help.
    Read full review
    SuperOffice AS
    No proper help or solutions in exchange calendar sync issues.
    Incentivized
    Read full review
    Alternatives Considered
    ContactPigeon
    [I] haven't used other [products].
    Read full review
    SuperOffice AS
    No answers on this topic
    Return on Investment
    ContactPigeon
    • 25% growth in Email orders (YoY).
    • Higher open rates up to +46%.
    Read full review
    SuperOffice AS
    • Centralized customer information management
    • Return on investment
    Incentivized
    Read full review
    ScreenShots

    ContactPigeon Screenshots

    Screenshot of Predefined ecommerce scenarios to get started fast.Screenshot of Dynamic popups designs and triggers to engage your site visitors.Screenshot of One glance view of the metrics that matter.