TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ContactPigeon

    Score9.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    ContactPigeon is a marketing automation solution for eCommerce. It combines email marketing, dynamic pop-ups, segmentation, automation flows and real-time analytics for marketers to maximize results when it comes to visitor remarketing. It enables eCommerce and B2C businesses to better engage, retain and grow customers with insights into visitor behaviors and automation flows. Get started with templates & recipes Users have pre-built eCommerce automation recipes to nurture, win…

    $198

    per month/billed annually

    WATI.io

    Score8.9 out of 10
    N/AWATI is a SaaS platform that helps businesses communicate with their customers through customer engagement software built on WhatsApp’s Business API. With it, businesses can conduct personalized conversations, be accessible and engage with customers in real-time.

    $49

    per month

    Pricing
    ContactPigeonWATI.io
    Editions & Modules
    Standard
    $198.00
    per month/billed annually
    Pro
    $385.00
    per month/billed annually
    Enterprise
    $980.00
    per month/billed annually
    Standard
    $49
    per month
    Professional
    $98
    per month
    Offerings
    Pricing Offerings
    ContactPigeonWATI.io
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    ContactPigeonWATI.io
    Small Businesses
    Simplify360
    Score7.8 out of 10
    Simplify360
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    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    Customer.io
    Score9.1 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    SAP Service Cloud
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ContactPigeonWATI.io
    Likelihood to Recommend
    10.0
    (4 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ContactPigeonWATI.io
    Likelihood to Recommend
    ContactPigeon
    Our automations are built differently and using real-time API calls we pass on all the information needed. The cart abandonment and browse abandonment email campaigns are designed based on different travel bundles according to our visitors’ historical data. Likewise, our customer success manager helped up set up on-site count-down pop-ups that highlight the expiration date of specific offers.
    Read full review
    WATI.io
    If your userbase is small. Want to set up and start using the system quickly, then go for Wati.io. Easy setup, integration with google sheets, chrome extension, Zapier, Woo-Commerce, an option of the no-code chatbot, etc. will ease up too much work. Pricing-wise, it's costlier than other tools. Also, it's for WhatsApp only. IF you want to do the same with Instagram or Facebook, or LinkedIn, then it will not be possible on Wati.io.
    Incentivized
    Read full review
    Pros
    ContactPigeon
    • Push, Popup & Email Automation
    • Support Team
    • User Segmentation
    • Product Recommendation AI
    Read full review
    WATI.io
    • Segmented campaigns.
    • Easy to access documents for developers.
    • Integrations with other tools.
    Incentivized
    Read full review
    Cons
    ContactPigeon
    • The UI is too complex sometimes (hopefully their support is always there for us!)
    Read full review
    WATI.io
    • Open marketplace for integrations.
    • Inclusion of the social platforms like Facebook, LinkedIn & Instagram.
    Incentivized
    Read full review
    Likelihood to Renew
    ContactPigeon
    I am absolutely happy with their services. For any problem or idea that arises, the support team is there to provide solutions, advise, and even write code for the website.
    Read full review
    WATI.io
    No answers on this topic
    Support Rating
    ContactPigeon
    It is honestly the best support team I've ever seen, always ready and willing to help.
    Read full review
    WATI.io
    No answers on this topic
    Alternatives Considered
    ContactPigeon
    [I] haven't used other [products].
    Read full review
    WATI.io
    Wati.io is easy and quick to set up and start using it. No need for any technical person. Also, reviews of other users led us to select Wati.io.
    Incentivized
    Read full review
    Return on Investment
    ContactPigeon
    • 25% growth in Email orders (YoY).
    • Higher open rates up to +46%.
    Read full review
    WATI.io
    • Quick setup gave us good advantage.
    • Easy to use, no need of any technical knowledge.
    Incentivized
    Read full review
    ScreenShots

    ContactPigeon Screenshots

    Screenshot of Predefined ecommerce scenarios to get started fast.Screenshot of Dynamic popups designs and triggers to engage your site visitors.Screenshot of One glance view of the metrics that matter.