CONTENTdm vs. IntelligenceBank

CONTENTdm is well-suited for smaller organizations as a simple solution to present a digital collection on the web. If your need is complex and requires digital preservation as part of the workflow, it may not be the best solution.

Incentivized

In a small company like Gogo, employees wear many hats. The thing I love about IntelligenceBank's product is that it allows me total control over my own content and real-time control over who can access that content.

• Constant URLs
• User interface is good
• Run by OCLC, not likely to disappear

Incentivized

• The design of the website is super intuitive. Our customers have commented on how easy it is to find what they're looking for.
• IntelligenceBank provides great support. On the rare occasion when I need technical assistance, the IntelligenceBank team responds quickly.
• IntelligenceBank provides a great product at a fantastic price.

• As a digital asset management system, one would expect the capability of managing preservation, which CONTENTdm lacks.
• Lack of batch updating and other advanced metadata management capabilities.
• The usage statistics does not work, and the company is not planning to fix it, at least based the interaction with tech support staff. Customers were referred to use Google Analytics.

Incentivized

• I wish I could manage users more easily from my phone.

We selected CONTENTdm because it had a good reputation, was used by many institutions, provided a good product, and supplied feedback and monthly reports. We are wondering about DPLA and if that will be the next evolution or platform.

Incentivized

• It helped us to get started with our digital collections projects at a relatively low cost.
• As our needs grew, it became apparent that we needed something more powerful, and that provides better workflows and better statistics and is able to handle the whole life cycle of digitation projects.

Incentivized

• When we switched to IntelligenceBank, we gained control over our data and saved almost 70% of our distribution cost.