TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Contentful

    Score7.6 out of 10
    N/AContentful is a cloud based CMS solution that provides the ability to manage content across multiple platforms.The editing interface allows for managing content interactively and provides developers the ability to deliver the content with the programming language and template framework of their choice.

    $0

    ShopBase

    Score8.6 out of 10
    Small Businesses (1-50 employees)
    ShopBase is an e-commerce platform that allows the user to set up stores and sell online. The platform enables users to sell products and services on a website, take secure payments, and manage inventory. The vendor states ShopBase stands apart from other platforms mainly due to its focus on dropshipping, print-on-demand, and white label. ShopBase boasts more than 100,000 users coming from 100+ countries in the world.

    $19

    per month

    Pricing
    ContentfulShopBase
    Editions & Modules
    Lite
    $300
    per month
    Community
    Free
    Enterprise
    Custom
    BasicBase
    $19
    strore
    StandardBase
    $59
    strore
    ProBase
    $249
    strore
    Offerings
    Pricing Offerings
    ContentfulShopBase
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptional$19 per store
    Additional Details——
    More Pricing Information
    Community Pulse
    ContentfulShopBase
    Considered Both Products
    Contentful
    No answer on this topic
    ShopBase
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    ContentfulShopBase
    Security
    Comparison of Security features of Contentful and ShopBase
    Feature
    Contentful
    8.5
    10 Ratings
    3% above category average
    ShopBase
    -
    Ratings
    Role-based user permissions8.510 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Contentful and ShopBase
    Feature
    Contentful
    9.5
    12 Ratings
    20% above category average
    ShopBase
    -
    Ratings
    API9.311 Ratings00 Ratings
    Internationalization / multi-language9.79 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Contentful and ShopBase
    Feature
    Contentful
    7.8
    13 Ratings
    1% below category average
    ShopBase
    -
    Ratings
    WYSIWYG editor7.34 Ratings00 Ratings
    Code quality / cleanliness9.58 Ratings00 Ratings
    Admin section9.311 Ratings00 Ratings
    Page templates7.64 Ratings00 Ratings
    Library of website themes7.52 Ratings00 Ratings
    Mobile optimization / responsive design4.57 Ratings00 Ratings
    Publishing workflow9.312 Ratings00 Ratings
    Form generator7.01 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of Contentful and ShopBase
    Feature
    Contentful
    9.4
    12 Ratings
    22% above category average
    ShopBase
    -
    Ratings
    Content taxonomy10.011 Ratings00 Ratings
    SEO support10.09 Ratings00 Ratings
    Bulk management9.08 Ratings00 Ratings
    Availability / breadth of extensions9.08 Ratings00 Ratings
    Community / comment management9.01 Ratings00 Ratings
    Online Storefront
    Comparison of Online Storefront features of Contentful and ShopBase
    Feature
    Contentful
    -
    Ratings
    ShopBase
    9.4
    1 Ratings
    19% above category average
    Product catalog & listings00 Ratings10.01 Ratings
    Product management00 Ratings10.01 Ratings
    Bulk product upload00 Ratings10.01 Ratings
    Branding00 Ratings9.01 Ratings
    Mobile storefront00 Ratings10.01 Ratings
    Product variations00 Ratings8.01 Ratings
    Website integration00 Ratings10.01 Ratings
    Visual customization00 Ratings10.01 Ratings
    CMS00 Ratings8.01 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Contentful and ShopBase
    Feature
    Contentful
    -
    Ratings
    ShopBase
    10.0
    1 Ratings
    26% above category average
    Abandoned cart recovery00 Ratings10.01 Ratings
    Checkout user experience00 Ratings10.01 Ratings
    Online Payment System
    Comparison of Online Payment System features of Contentful and ShopBase
    Feature
    Contentful
    -
    Ratings
    ShopBase
    10.0
    1 Ratings
    18% above category average
    eCommerce security00 Ratings10.01 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Contentful and ShopBase
    Feature
    Contentful
    -
    Ratings
    ShopBase
    9.7
    1 Ratings
    23% above category average
    Promotions & discounts00 Ratings10.01 Ratings
    Personalized recommendations00 Ratings9.01 Ratings
    SEO00 Ratings10.01 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Contentful and ShopBase
    Feature
    Contentful
    -
    Ratings
    ShopBase
    10.0
    1 Ratings
    22% above category average
    Multi-site management00 Ratings10.01 Ratings
    Order processing00 Ratings10.01 Ratings
    Inventory management00 Ratings10.01 Ratings
    Shipping00 Ratings10.01 Ratings
    Best Alternatives
    ContentfulShopBase
    Small Businesses
    Umbraco CMS
    Score7 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Square Online
    Score7.7 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    RWS Tridion Sites
    Score9 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ContentfulShopBase
    Likelihood to Recommend
    8.3
    (13 ratings)
    9.0
    (1 ratings)
    Usability
    9.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    ContentfulShopBase
    Likelihood to Recommend
    Contentful
    It's a great all rounder for content projects. It's easy in the basics and powerful in the complex, data heavy scenarios. Extending the platform is straightforward and the SDK gives you everything you need. If you have many many varying content types , it gets expensive and perhaps not the best choice .
    Incentivized
    Read full review
    ShopBase
    ShopBase is always there to help if I have an issue, and they also offer helpful ideas for building and optimizing my store.
    Read full review
    Pros
    Contentful
    • Flexible. This CMS can be easily extended and provide access to dynamic content
    • Simple. The WYSWG is very easy to work with and identifying pages and content in the system is fairly easy
    • Clean Interface. The interface is clean and uncluttered keeping focus on the content and not other factors.
    Incentivized
    Read full review
    ShopBase
    • Helpful materials
    • Supportive team
    • Affordable apps
    Read full review
    Cons
    Contentful
    • Contentful uses "references" to allow you to build very modular content. If I have a "slider" content type, I can create a "slide" content type which references a "button" content type, and so forth. This works well, but I occasionally wish there was a better solution for one-off content, like a settings page. Currently, this is done for creating an entire content type called "settings" with a single entry. Not a big deal, but not ideal, either.
    • There are a few quirks with GatsbyJS integration, etc, but these issues are being fixed and improved upon very quickly.
    • A minor gripe, but Contentful does not have a way to organize fields within an entry. Entries with many fields are somewhat tiresome to scroll through.
    Incentivized
    Read full review
    ShopBase
    • No free plan
    • Need more apps
    • Limited themes
    Read full review
    Usability
    Contentful
    It is a very easy to use and configure application. I find that it is on the user to manage the content after the models have been created, yet I still do not encounter issues finding or creating new components for our site. It is easy to set up and easy to navigate.
    Incentivized
    Read full review
    ShopBase
    No answers on this topic
    Alternatives Considered
    Contentful
    Easy to use and much more organized as a single platform versus multi. The layout is clean and easy to read and we don’t have to worry about certain users safe guarding data or content then losing it when they leave the company. It’s a one stop shop for imagery
    Incentivized
    Read full review
    ShopBase
    Shopify apps are diverse but not consistent and costs a lot to build a store.
    Read full review
    Return on Investment
    Contentful
    • Contentful has saved us valuable development time that was previously spent doing deploys for minor content updates.
    • Contentful has helped us maintain consistent documentation, reducing time needed to review for consistency.
    • Can't say we've really experienced any negative ROI impacts from using Contentful, but we've run into some limitations in adding too many content models and the next pricing tier is substantially more expensive.
    Incentivized
    Read full review
    ShopBase
    • Save lost sales
    • Reduce cost
    • Take less time to manage
    Read full review
    ScreenShots

    Contentful Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot