Contentful Reviews

10 Ratings
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Score 7.9 out of 100

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Reviews (1-6 of 6)

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October 23, 2019
Eric Mason | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We're currently using Contentful to help manage our documentation, marketing, and some internal data management. It's used by the product, marketing, and customer success teams. Contentful helps different departments coordinate when it comes to external messaging. This is particularly important when we need to provide a means for non-technical teams to update content without needing to rely on the developers to deploy it.
  • Contentful provides organized, flexible data models with support for a variety of data types and content editors (e.g. WYSIWYGs, form fields, raw text areas).
  • Contentful has great built-in versioning features with history and draft states so it's easy to make updates and revert when needed.
  • Contentful has an intuitive user interface and good support for multiple spaces (which can be helpful for companies that need separate projects for dev/staging/production).
  • The new Contentful "branches" feature looked promising (it appears to mirror a git-like repository) but it requires the CLI, which isn't necessarily practical for teams that aren't current CLI users. It would be nice if the management of this feature were available via the UI (without that it causes more confusion than anything).
  • The Contentful data modeling method makes for a bit of an awkward SDK developer experience in some strongly typed languages like Java. Most things that you might need can be accomplished, but it feels like the experience could be smoother.
  • It would be nice if there were a way to migrate data between spaces (e.g. from your staging space to production).
Contentful is good to use in teams with varying levels of technical proficiency that will need to allow non-technical members easy access to update content and have the time/ability to integrate Contentful into their product. Contentful can be a bit of work to implement initially but it will save time in the long run as marketers/etc. are able to push updates without needing to do backend deployments. Don't use Contentful as a substitute database, it's not built for such cases (e.g. requests for content can be slow - in fact, you may need caching to help with that). Also, if you require a large number of models you'll hit limits and could quickly face higher prices.
Read Eric Mason's full review
June 01, 2019
Nathan Richardson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Contentful is our main platform for managing all web content except for our blog, so we use it very heavily. It provides a great way for our employees that know little to nothing about coding to be able to access, change, and modify content as if they were coding experts. This makes Contentful well worth it for us.
  • User-friendly.
  • Cost-effective.
  • Powerful.
  • Difficult on the back end.
  • Permissions can be difficult.
  • It's hard to integrate with other platforms.
Contentful is very effective at managing simple content, such as a glossary, or different tabs of our website. However, we have found it ill-suited to manage more complicated pages, such as our login page, or others that are a bit more heavy on the coding end. Overall, it is worth what it costs our company.
Read Nathan Richardson's full review
January 04, 2019
Andrew Folts | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I use Contentful as a headless CMS to build static websites (with GatsbyJS and ReactJS) for small businesses and startups who need a high-quality, modern, low-maintenance solution. I also use it for my company's primary website.
  • Clean, modern interface (not clunky and outdated, like WordPress)
  • High degree of flexibility (I can structure data any way my clients need)
  • Enables headless frontend (i.e. I can build any frontend I want without having to change my CMS)
  • Contentful uses "references" to allow you to build very modular content. If I have a "slider" content type, I can create a "slide" content type which references a "button" content type, and so forth. This works well, but I occasionally wish there was a better solution for one-off content, like a settings page. Currently, this is done for creating an entire content type called "settings" with a single entry. Not a big deal, but not ideal, either.
  • There are a few quirks with GatsbyJS integration, etc, but these issues are being fixed and improved upon very quickly.
  • A minor gripe, but Contentful does not have a way to organize fields within an entry. Entries with many fields are somewhat tiresome to scroll through.
Coming from WordPress, Contentful feels like content management as it should be. There's no clutter to get rid of, you can simply start building from scratch, and the end product is perfectly tailored to your or your clients needs.
Read Andrew Folts's full review
January 07, 2019
Nathaly Sierra | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Contentful is the back end to our website, we use it to make changes, improvements, and updates on our content. We have used other website CMS services to edit content, all of which are not as intuitive as Contentful, so we were really glad our website developer provided us with this software for on-going changes. From updating photos to written content, Contently keeps track of everything. For example, should you need to revert any changes, you can just pick and choose which version to return to and publish.
  • Keeps a history of changes made to the content
  • Easy image usage
  • Folder organization
  • Preview of changes prior to publishing
  • The ability to use a spell check plug-in when working on content (it doesn't work well with Grammarly)
When I started working at FSR, marketing was utilizing another CMS which was very hard to navigate, when we switched to Contentful I really liked how intuitive it was compared to other CMS applications. The ease it gives you when it comes to shaping the mages in your online content in a simpler way is great. When making content updates it is very simple finding the portions where the text is placed in order to adjust it. Overall, a huge improvement from other CMS services we've used before.
Read Nathaly Sierra's full review
June 01, 2016
Darian Rawson | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
We use contentful to load content into iOS and Android apps via Angular and Cordova applications to pull down cloud articles and content. We leverage this for apps that have over 10,000 downloads and have versioned many different entries as well as content types as the apps progress, and even supporting internationalized content for specific fields of specific articles and content types as well as media.
  • Version Control is outstanding
  • Uploading media
  • Adding and removing fields to content types
  • Linked content types
  • Verification and control of input entries
  • It would be nice to have some documentation for entry level coders
  • Built in preview mechanisms for more than just entry fields
Contentful is perfectly suited to global apps running in the cloud that need to download the latest content, images, text or media, as well as support versions of the content, entries and entry types as apps grow. The massive benefit is also that you can reuse the content anywhere you want in any app or any facility you can imagine once it is in the system.
Read Darian Rawson's full review
November 26, 2018
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Contentful is being used by several different departments to scale our building of web pages and store our content library. Before we had Contentful we had a backlog of development work and it would take hours for a web page to be designed and coded up. Now it takes a couple of minutes and everything fits neatly into the templates that we designed.
  • Full control of the design and functionality
  • Easy to use
  • Content management
  • Requires dev resources to get the most out of it
If you have a large amount of content that you want to store and categorize all of your content, then this is a great tool for you. Also if you want to speed up your time for page creation, this is a great resource for you. Just be sure that you have some dev help to get everything set up so that you can go full steam.
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Contentful Scorecard Summary

Feature Scorecard Summary

Role-based user permissions (4)
API (4)
Internationalization / multi-language (3)
WYSIWYG editor (4)
Code quality / cleanliness (4)
Admin section (5)
Page templates (4)
Library of website themes (2)
Mobile optimization / responsive design (2)
Publishing workflow (5)
Form generator (1)
Content taxonomy (4)
SEO support (4)
Bulk management (2)
Availability / breadth of extensions (3)
Community / comment management (1)

What is Contentful?

Contentful is a content platform used to build digital experiences at scale. It enables teams to unify content in a single hub, structure it for use in any digital channel, and integrates with hundreds of other tools through open APIs and an app framework. Its decoupled architecture and agile workflows are offered to reduce time to market and increase ROI by extending the value of existing investments.

Key features include:

  • RESTful & GraphQL APIs with Global CDNs

  • Dedicated API endpoints for writing, previewing, and delivering content

  • Language and framework agnostic with 8 SDKs

  • Powerful app framework with open-source editors and design system

  • Fully customizable content structure and management UI

  • Scheduled publishing, teams, tasks & comments

  • Localization with fallbacks

Contentful Features

Web Content Creation Features

Has featureCode quality / cleanliness
Has featureContent versioning
Has featureAdmin section
Has featureMobile optimization / responsive design
Has featurePublishing workflow
Has featureContent scheduling

Web Content Management Features

Has featureInternal content search
Has featureContent taxonomy
Has featureSEO support
Has featureBrowser compatibility
Has featureBulk management
Has featureAvailability / breadth of extensions
Has featureBuilt-in e-commerce / shopping cart
Has featureE-commerce / shopping cart extension
Has featureImport / export

Platform & Infrastructure Features

Has featureAPI
Has featureInternationalization / multi-language

Security Features

Has featureRole-based user permissions
Has featureMulti-factor authentication
Has featureVersion history
Has featureSimple roll-back capabilities

CMS programming language or framework Features

Has featurePHP
Has featurePython
Has featureJava
Has feature.NET

Contentful Screenshots

Contentful Video

Contentful Integrations

Contentful Competitors

Contentful Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional
EditionPricing DetailsTerms

Contentful Support Options

 Free VersionPaid Version
Video Tutorials / Webinar

Contentful Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android