Contentful Reviews

8 Ratings
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Score 8.2 out of 100

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Reviews (1-6 of 6)

Eric Mason | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We're currently using Contentful to help manage our documentation, marketing, and some internal data management. It's used by the product, marketing, and customer success teams. Contentful helps different departments coordinate when it comes to external messaging. This is particularly important when we need to provide a means for non-technical teams to update content without needing to rely on the developers to deploy it.
  • Contentful provides organized, flexible data models with support for a variety of data types and content editors (e.g. WYSIWYGs, form fields, raw text areas).
  • Contentful has great built-in versioning features with history and draft states so it's easy to make updates and revert when needed.
  • Contentful has an intuitive user interface and good support for multiple spaces (which can be helpful for companies that need separate projects for dev/staging/production).
  • The new Contentful "branches" feature looked promising (it appears to mirror a git-like repository) but it requires the CLI, which isn't necessarily practical for teams that aren't current CLI users. It would be nice if the management of this feature were available via the UI (without that it causes more confusion than anything).
  • The Contentful data modeling method makes for a bit of an awkward SDK developer experience in some strongly typed languages like Java. Most things that you might need can be accomplished, but it feels like the experience could be smoother.
  • It would be nice if there were a way to migrate data between spaces (e.g. from your staging space to production).
Contentful is good to use in teams with varying levels of technical proficiency that will need to allow non-technical members easy access to update content and have the time/ability to integrate Contentful into their product. Contentful can be a bit of work to implement initially but it will save time in the long run as marketers/etc. are able to push updates without needing to do backend deployments. Don't use Contentful as a substitute database, it's not built for such cases (e.g. requests for content can be slow - in fact, you may need caching to help with that). Also, if you require a large number of models you'll hit limits and could quickly face higher prices.
Read Eric Mason's full review
Nathan Richardson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Contentful is our main platform for managing all web content except for our blog, so we use it very heavily. It provides a great way for our employees that know little to nothing about coding to be able to access, change, and modify content as if they were coding experts. This makes Contentful well worth it for us.
  • User-friendly.
  • Cost-effective.
  • Powerful.
  • Difficult on the back end.
  • Permissions can be difficult.
  • It's hard to integrate with other platforms.
Contentful is very effective at managing simple content, such as a glossary, or different tabs of our website. However, we have found it ill-suited to manage more complicated pages, such as our login page, or others that are a bit more heavy on the coding end. Overall, it is worth what it costs our company.
Read Nathan Richardson's full review
Andrew Folts | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I use Contentful as a headless CMS to build static websites (with GatsbyJS and ReactJS) for small businesses and startups who need a high-quality, modern, low-maintenance solution. I also use it for my company's primary website.
  • Clean, modern interface (not clunky and outdated, like WordPress)
  • High degree of flexibility (I can structure data any way my clients need)
  • Enables headless frontend (i.e. I can build any frontend I want without having to change my CMS)
  • Contentful uses "references" to allow you to build very modular content. If I have a "slider" content type, I can create a "slide" content type which references a "button" content type, and so forth. This works well, but I occasionally wish there was a better solution for one-off content, like a settings page. Currently, this is done for creating an entire content type called "settings" with a single entry. Not a big deal, but not ideal, either.
  • There are a few quirks with GatsbyJS integration, etc, but these issues are being fixed and improved upon very quickly.
  • A minor gripe, but Contentful does not have a way to organize fields within an entry. Entries with many fields are somewhat tiresome to scroll through.
Coming from WordPress, Contentful feels like content management as it should be. There's no clutter to get rid of, you can simply start building from scratch, and the end product is perfectly tailored to your or your clients needs.
Read Andrew Folts's full review
Nathaly Sierra | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Contentful is the back end to our website, we use it to make changes, improvements, and updates on our content. We have used other website CMS services to edit content, all of which are not as intuitive as Contentful, so we were really glad our website developer provided us with this software for on-going changes. From updating photos to written content, Contently keeps track of everything. For example, should you need to revert any changes, you can just pick and choose which version to return to and publish.
  • Keeps a history of changes made to the content
  • Easy image usage
  • Folder organization
  • Preview of changes prior to publishing
  • The ability to use a spell check plug-in when working on content (it doesn't work well with Grammarly)
When I started working at FSR, marketing was utilizing another CMS which was very hard to navigate, when we switched to Contentful I really liked how intuitive it was compared to other CMS applications. The ease it gives you when it comes to shaping the mages in your online content in a simpler way is great. When making content updates it is very simple finding the portions where the text is placed in order to adjust it. Overall, a huge improvement from other CMS services we've used before.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Contentful is being used by several different departments to scale our building of web pages and store our content library. Before we had Contentful we had a backlog of development work and it would take hours for a web page to be designed and coded up. Now it takes a couple of minutes and everything fits neatly into the templates that we designed.
  • Full control of the design and functionality
  • Easy to use
  • Content management
  • Requires dev resources to get the most out of it
If you have a large amount of content that you want to store and categorize all of your content, then this is a great tool for you. Also if you want to speed up your time for page creation, this is a great resource for you. Just be sure that you have some dev help to get everything set up so that you can go full steam.
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Darian Rawson | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
We use contentful to load content into iOS and Android apps via Angular and Cordova applications to pull down cloud articles and content. We leverage this for apps that have over 10,000 downloads and have versioned many different entries as well as content types as the apps progress, and even supporting internationalized content for specific fields of specific articles and content types as well as media.
  • Version Control is outstanding
  • Uploading media
  • Adding and removing fields to content types
  • Linked content types
  • Verification and control of input entries
  • It would be nice to have some documentation for entry level coders
  • Built in preview mechanisms for more than just entry fields
Contentful is perfectly suited to global apps running in the cloud that need to download the latest content, images, text or media, as well as support versions of the content, entries and entry types as apps grow. The massive benefit is also that you can reuse the content anywhere you want in any app or any facility you can imagine once it is in the system.
Read Darian Rawson's full review

Contentful Scorecard Summary

Feature Scorecard Summary

Role-based user permissions (4)
API (4)
Internationalization / multi-language (3)
WYSIWYG editor (4)
Code quality / cleanliness (4)
Admin section (5)
Page templates (4)
Library of website themes (2)
Mobile optimization / responsive design (2)
Publishing workflow (5)
Form generator (1)
Content taxonomy (4)
SEO support (4)
Bulk management (2)
Availability / breadth of extensions (3)
Community / comment management (1)

About Contentful

Contentful provides content infrastructure for digital teams to power websites, apps, and devices. The vendor reports that Contentful was built to integrate with the modern software stack. It offers a central hub for structured content, powerful management and delivery APIs, and a customizable web app that enable developers and content creators to ship their products faster.

The vendor reports that key features include:
  • Headless Content Hub: Powerful APIs and best-in-class documentation mean that no matter how complex your digital ecosystem is, Contentful can handle it.
  • Centralized Hub: Contentful stores 100% of the content you create, ready to be distributed to any digital platform.
  • Developer freedom: Developers can use the tools and languages they love.
  • Creating is fun again: Wish you could design your perfect editor experience? With UI extensions and our rich text editor, you can set up your creating and editing experience just how you like it.
  • Speed: Contentful cuts down software development and delivery time, bringing fresh experiences to your customers more often.

Categories:  Content Management

Contentful Features

Web Content Creation Features
Does not have featureWYSIWYG editor
Does not have featureCode quality / cleanliness
Has featureContent versioning
Has featureAdmin section
Does not have featurePage templates
Does not have featureLibrary of website themes
Has featureMobile optimization / responsive design
Has featurePublishing workflow
Does not have featureForm generator
Does not have featureContent scheduling
Web Content Management Features
Has featureInternal content search
Does not have featureContent taxonomy
Has featureSEO support
Has featureBrowser compatibility
Does not have featureBulk management
Does not have featurePage caching
Has featureAvailability / breadth of extensions
Does not have featureBuilt-in e-commerce / shopping cart
Has featureE-commerce / shopping cart extension
Does not have featureCommunity / comment management
Does not have featureImport / export
Has featureWebsite analytics
Platform & Infrastructure Features
Has featureAPI
Has featureInternationalization / multi-language
Security Features
Has featureRole-based user permissions
Does not have featureMulti-factor authentication
Does not have featureUser-level audit trail
Has featureVersion history
Has featureSimple roll-back capabilities
CMS programming language or framework Features
Does not have featurePHP
Does not have featurePython
Does not have featureJava
Does not have feature.NET
Additional Features
Has featureBeautiful and easy-to-use content editor
Has featureReal-time collaboration
Has featurePowerful RESTful JSON API
Has featureImage cropping and editing
Has featurePowerful search and filtering
Has featureContent Localization
Has featureAdvanced user roles
Has featureServe and synchronize any type of content
Has featureContent Delivery independent of the presentation layer
Has featureHighly scalable
Has featureWeb hooks
Has featureWhite label for enterprises
Has featureUpload any media: images, videos, audio

Contentful Screenshots

Contentful Competitors

Drupal, .CMS, Adobe


  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No
EditionPricing DetailsTerms
EnterpriseContact us

Contentful Customer Size Distribution

Small Businesses (1-50 employees)
Mid-Size Companies (51-500 employees)
Enterprises (> 500 employees)

Contentful Support Options

 Free VersionPaid Version

Contentful Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS