What users are saying about
1 Rating
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Score 3 out of 100
14 Ratings
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Score 8.5 out of 100

Attribute Ratings

  • FortiGuard Web Filtering Service is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

3.0

ContentProtect

30%
1 Rating
6.4

FortiGuard Web Filtering Service

64%
3 Ratings

Support Rating

ContentProtect

N/A
0 Ratings
6.0

FortiGuard Web Filtering Service

60%
2 Ratings

Likelihood to Recommend

ContentProtect

If you are looking for something relatively inexpensive to lock down specific computers, it would be a useful tool. If the computers themselves aren't too locked down, implementation and management shouldn't be too difficult.
Anonymous | TrustRadius Reviewer

FortiGuard Web Filtering Service

I recommend FortiGuard [Web Filtering Service] for small and medium businesses. It is well suited if you need to block bad websites like pornography, so I especially recommend using it for schools. For example, you can implement a firewall between the public internet and your local network of computer labs, students, and staff.
Anonymous | TrustRadius Reviewer

Pros

ContentProtect

  • The client is relatively light weight and doesn't impact other applications.
  • The client isn't easily bypassed, so the user's are kept under restrictions.
  • The configuration is relatively simple and easy to deploy.
Anonymous | TrustRadius Reviewer

FortiGuard Web Filtering Service

  • The logging provided in FortiGuard Web Filtering Services is fantastic. It allows you to capture all requisite information. I personally have my log view set to show address accessed, time browsed, user, machine, all IP addresses involved, computer name, site Category, and the action taken.
  • In 4 years I have had to report 6 incorrect website ratings. Every time I've reported an issue, there has been an update to the site listing by the next morning.
  • Creating separate rule sets is simple, allowing for easy management of different groups of users.
Anonymous | TrustRadius Reviewer

Cons

ContentProtect

  • Our primary policy is a restricted list, so that does as advertised. We had one location that had blocks based on categories (adult, illegal, etc). We continually had issues with sites getting completely blocked due to unrelated content. For example, Yahoo had a beer ad on the page, alcohol was blocked, so Yahoo became blocked for the period of time that ad was displayed. We had this happen multiple times and eventually switched to a different solution at that location.
  • I've had issues with their cloud portal not working. I don't have to edit our configuration often, but on numerous occasions, i was unable to get the configuration page to load after login, sometimes for days. The platform just wasn't stable when I needed it to be.
  • We run many of our remote rooms as frozen (after logoff they reset to the image). This works fine most times, but when content protect needs a configuration change pushed down, someone needs to go 'thaw' the computers, download the updated configuration, and re-'freeze' the computer. It would be nice if that information was just dynamic from the cloud and didn't need to be pulled down.
  • The categorization used for policies is very limited and not flexible or easily customizable.
  • I could never get the usage reporting to work.
Anonymous | TrustRadius Reviewer

FortiGuard Web Filtering Service

  • Interface was not easy for some other users, but after they got it down, it worked well.
  • Took a little while to get help from support. Had to call the project manager to get help. But they took care of the issue after the fact.
Tony Ortiz | TrustRadius Reviewer

Pricing Details

ContentProtect

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

FortiGuard Web Filtering Service

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Support Rating

ContentProtect

No score
No answers yet
No answers on this topic

FortiGuard Web Filtering Service

FortiGuard Web Filtering Service 6.0
Based on 2 answers
Took a little longer for support to get our problem solved, but when the upper tier tech support was involved, we got excellent customer support.
Tony Ortiz | TrustRadius Reviewer

Alternatives Considered

ContentProtect

At the time ContentProtect was selected, Forcepoint (Websense at the time) didn't have an inexpensive or cloud type product. The same can be said with Cisco, at that time. Recently, we have reevaluated and are going to be transitioning to Forcepoint's mobile client and removing ContentProtect from our environment. The cost is actually now less and we will be able to get both more dynamic control and also give us more detailed reporting on the traffic from clients.
Anonymous | TrustRadius Reviewer

FortiGuard Web Filtering Service

We selected FortiGuard Web Filtering because it came in the service bundle with our FortiGate unit. After testing the service for a couple of months, we disabled the web filtering that was running on our client machines and have not looked back. It's been easy to manage, effective, and fast. There isn't much more you can ask for from a filtering solution.
Anonymous | TrustRadius Reviewer

Return on Investment

ContentProtect

  • It was a relatively inexpensive and simple solution when we needed one relatively quickly, which is a positive. The inexpensive price has kept it in the environment.
  • The lack of reliable reporting has lead to the need for an alternate monitoring solution in a few cases. Network level reporting was used, which is a separate expense, configuration.
  • Time has been lost waiting on the portal and then troubleshooting support tickets when sites that shouldn't have been blocked have been blocked. It has resulted in changes for locations that needed dynamic category filtering as opposed to a finite list.
  • The blocking of sites based on add traffic or sub-sites (rather than just blocking that content like other solutions) has resulted in downtime during classes when those sites were listed in the lesson plan and had previously worked.
Anonymous | TrustRadius Reviewer

FortiGuard Web Filtering Service

  • The subscription is a bit expensive. However, taking its value into consideration makes it worthwhile.
Anonymous | TrustRadius Reviewer

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