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ContentProtect vs. FortiGuard Web Filtering Service

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ContentProtect

    Score3 out of 10
    N/AContentWatch in Salt Lake City, Utah offers ContentProtect, a web content filtering solution.N/A

    FortiGuard Web Filtering Service

    Score9 out of 10
    N/AFortinet headquartered in Sunnyvale, California offers the FortiGuard Web Filtering Service, a web content filter.N/A
    Pricing
    ContentProtectFortiGuard Web Filtering Service
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ContentProtectFortiGuard Web Filtering Service
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ContentProtectFortiGuard Web Filtering Service
    Considered Both Products
    ContentWatch
    No answer on this topic
    Fortinet
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    ContentProtectFortiGuard Web Filtering Service
    Likelihood to Recommend
    3.0
    (1 ratings)
    8.7
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    6.0
    (1 ratings)
    User Testimonials
    ContentProtectFortiGuard Web Filtering Service
    Likelihood to Recommend
    ContentWatch
    If you are looking for something relatively inexpensive to lock down specific computers, it would be a useful tool. If the computers themselves aren't too locked down, implementation and management shouldn't be too difficult.
    Incentivized
    Read full review
    Fortinet
    FortiGuard Web Filtering Service is well-suited for an organisation that is able to funnel all its Internet connectivity through one device, i.e., the office environment - or perhaps where WFH workers are using a remote desktop or VPN. It allows management/IT to minimise risk by blocking websites that may be harmful, as well as websites that may enable data leakage, or even are websites that people ought not to be visiting in the workplace.
    Incentivized
    Read full review
    Pros
    ContentWatch
    • The client is relatively light weight and doesn't impact other applications.
    • The client isn't easily bypassed, so the user's are kept under restrictions.
    • The configuration is relatively simple and easy to deploy.
    Incentivized
    Read full review
    Fortinet
    • FortiGuard Web Filtering Service effectively protects websites. There is no need to install the root certificate on all PCs inside the network.
    • The database signature updates every hour, so we don't need to spend time updating the website to blacklist or whitelist.
    • It can protect very well. Whereas, some traditional proxies can not do that. For example, others can not block Youtube or Facebook.
    • It can also protect the search keyword, like in Youtube or other social media, Google, etc.
    Incentivized
    Read full review
    Cons
    ContentWatch
    • Our primary policy is a restricted list, so that does as advertised. We had one location that had blocks based on categories (adult, illegal, etc). We continually had issues with sites getting completely blocked due to unrelated content. For example, Yahoo had a beer ad on the page, alcohol was blocked, so Yahoo became blocked for the period of time that ad was displayed. We had this happen multiple times and eventually switched to a different solution at that location.
    • I've had issues with their cloud portal not working. I don't have to edit our configuration often, but on numerous occasions, i was unable to get the configuration page to load after login, sometimes for days. The platform just wasn't stable when I needed it to be.
    • We run many of our remote rooms as frozen (after logoff they reset to the image). This works fine most times, but when content protect needs a configuration change pushed down, someone needs to go 'thaw' the computers, download the updated configuration, and re-'freeze' the computer. It would be nice if that information was just dynamic from the cloud and didn't need to be pulled down.
    • The categorization used for policies is very limited and not flexible or easily customizable.
    • I could never get the usage reporting to work.
    Incentivized
    Read full review
    Fortinet
    • Some websites are classified as Meaningless content, especially links used in emails to unsubscribe from lists. Luckily FortiGuard Web Filtering Service is responsive about reclassifying those quickly.
    Incentivized
    Read full review
    Support Rating
    ContentWatch
    No answers on this topic
    Fortinet
    Took a little longer for support to get our problem solved, but when the upper tier tech support was involved, we got excellent customer support.
    Incentivized
    Read full review
    Alternatives Considered
    ContentWatch
    At the time ContentProtect was selected, Forcepoint (Websense at the time) didn't have an inexpensive or cloud type product. The same can be said with Cisco, at that time. Recently, we have reevaluated and are going to be transitioning to Forcepoint's mobile client and removing ContentProtect from our environment. The cost is actually now less and we will be able to get both more dynamic control and also give us more detailed reporting on the traffic from clients.
    Incentivized
    Read full review
    Fortinet
    We selected FortiGuard Web Filtering because it came in the service bundle with our FortiGate unit. After testing the service for a couple of months, we disabled the web filtering that was running on our client machines and have not looked back. It's been easy to manage, effective, and fast. There isn't much more you can ask for from a filtering solution.
    Incentivized
    Read full review
    Return on Investment
    ContentWatch
    • It was a relatively inexpensive and simple solution when we needed one relatively quickly, which is a positive. The inexpensive price has kept it in the environment.
    • The lack of reliable reporting has lead to the need for an alternate monitoring solution in a few cases. Network level reporting was used, which is a separate expense, configuration.
    • Time has been lost waiting on the portal and then troubleshooting support tickets when sites that shouldn't have been blocked have been blocked. It has resulted in changes for locations that needed dynamic category filtering as opposed to a finite list.
    • The blocking of sites based on add traffic or sub-sites (rather than just blocking that content like other solutions) has resulted in downtime during classes when those sites were listed in the lesson plan and had previously worked.
    Incentivized
    Read full review
    Fortinet
    • We can be confident staff cannot inadvertantly or deliberately access websites that contain porn, or other non-safe for work content
    • We can be confident staff cannot inadvertantly or deliberately access harmful and malicious websites
    • We can be confident data leakage is minimised
    Incentivized
    Read full review
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