DATIS, Part of the ContinuumCloud vs. Proliant

Our agency has a number of federal and private grants tied to personnel costs and allocations. DATIS e3 is extraordinary at allowing the end user to slice information as needed for complex reporting.

Incentivized

This is solely based on two things: the fact that we have been unable to have issues fixed after more than a year of dealing with them AND since a key contact for us left we are unable to get a fast turnaround on many questions unless we contact the person who handles our payroll. I like the platform and it's easy to use, but when it's not functioning how we need it to, that's a problem. I still cannot see what my actual PTO balance is on my dashboard (the same for three other employees). This is an issue.

Incentivized

• Position management
• Payroll solutions
• Open Enrollment/benefits management

Incentivized

• Fantastic customer service!!
• Well implemented products.
• Well rounded choices for all HR needs.

Incentivized

• Supervision documentation is difficult to use if the supervisor doesn’t adhere to the rigid schedule
• Applicant site doesn’t automatically integrate with outside recruitment tools, so tracking of recruitment data is complicated.
• DATIS has struggled with customer service support unless you have a dedicated contact

Incentivized

• I cannot get RPO to be changed to how it needs to be for our business needs (when T&L employees move to salaried, for example). I have had several meetings regarding this and it still is not fixed -- more than a year later
• Slow response from employee.helpdesk@proliant.com often leads me to send messages to payroll administrator for response
• I believe we are paying for some added services; I do not know what these services are and I've asked on several occasions to have someone contact me about this.

Incentivized

Super user friendly!

Incentivized

DATIS e3 is a different kind of system that may not be the solution for someone who is looking for an “off the shelf” solution. It is flexible and customizable to meet the specific needs of your organization. It is robust and thorough. They could benefit from spending money on a mobile solution.

Incentivized

Proliant is the only payroll software I have used, and I don't plan on changing that anytime soon. It gives me everything I need in simple, easy-to-use software. If I have questions they have quality customer service. I get calls weekly to change to other payroll services, and I don't consider changing because there is no need to change - I have everything I need here. Proliant does exactly the job I am looking for it to do.

Incentivized

• DATIS has allowed us to spend less time on payroll processing and accounting of payroll
• Better grant management allowing us to minimize the risk of unclaimed revenue

Incentivized

• All of my employees use the app on a regular basis and love it.
• Proliant has helped us solve tax issues our last payroll company could not

Incentivized