Contivio.com

I travel a lot and this makes Contivio easy to use, all I need is a good WIFI connection and I am good to interact with the clients anytime/anywhere. The flexibility of not running out the options to get the business running is amazing. The only thing that bothers me is that you may not realize that you're not logged in as you cannot see when the phone logs you out of the application, this also means you might loose out on a running call or the call may not get recorded.

Incentivized

• Integration into our system
• Customer support is fairly fast but always solves any issues we have
• Connects our customers with us in a streamlined way

Incentivized

• No mobile app for cell phone use. Seems very weird that you have to be tied to a computer to manage your settings.
• No web portal for easily adjusting call forwarding or status
• Requires signing in and out every day because it will log out randomly.

Incentivized

I am happy with the application. Contivio is very easy to use, and I hardly ever run into problems so easy to give a decent rating!

Incentivized

Setting it up can be daunting, but once it's set up, it works great. The admin interface can be a bit confusing as well. It could be better.

Incentivized

Jive is behind the times in terms of user interface and functionality.

Incentivized

• It aids the operations and sales team to keep track of client call data and this is particularly helpful for tracking sales leads.
• Losing out on an important conversation because either you got logged out in between or the call did not get recorded are two scenarios that are common cons with Contivio.
• The features that show up on the screen when logged in to the application can sometimes be overwhelming because you don't need to use all the features in one go and some can be hidden for later use when searched for.

Incentivized