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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Control-M

    Score9.4 out of 10
    N/AControl-M from BMC is a platform for integrating, automating, and orchestrating application and data workflows in production across complex hybrid technology ecosystems. It provides deep operational capabilities, delivering speed, scale, security, and governance.

    $29,000

    per year

    Resolve

    Score9 out of 10
    N/AThe Resolve IT Automation Platform (offered by Resolve Systems) is an enterprise-scale agentic automation and orchestration platform engineered to unify, automate, and accelerate IT operations (ITOps), network operations (NetOps), and service desk workflows. By combining predictive AI agents, low-code/no-code workflow builders, and script integration capabilities, Resolve enables organisations to achieve "Zero Ticket IT" by deflecting routine requests, auto-remediating infrastructure incidents,…N/A
    Pricing
    Control-MResolve
    Editions & Modules
    On-Premise
    Contact Sales
    SaaS
    Starting at $29,000
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    Control-MResolve
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Control-MResolve
    Considered Both Products
    BMC Software Inc.
    No answer on this topic
    Resolve Systems
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    138 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    108 Answers
    No answers on this topic
    Happy with the feature set
    99%
    Happy with the feature set
    138 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    90 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    112 Answers
    No answers on this topic
    Features
    Control-MResolve
    Workload Automation
    Comparison of Workload Automation features of Control-M and Resolve.io
    Feature
    Control-M
    9.1
    181 Ratings
    9% above category average
    Resolve.io
    -
    Ratings
    Multi-platform scheduling9.6178 Ratings00 Ratings
    Central monitoring9.4166 Ratings00 Ratings
    Logging8.7169 Ratings00 Ratings
    Alerts and notifications9.1170 Ratings00 Ratings
    Analysis and visualization8.7163 Ratings00 Ratings
    Application integration8.8164 Ratings00 Ratings
    Best Alternatives
    Control-MResolve
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Apache Airflow
    Score8.8 out of 10
    No answers on this topic
    Enterprises
    Redwood RunMyJobs
    Score9.7 out of 10
    SymphonyAI Apex Aspen
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Control-MResolve
    Likelihood to Recommend
    9.4
    (184 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    9.6
    (30 ratings)
    -
    (0 ratings)
    Usability
    9.2
    (141 ratings)
    -
    (0 ratings)
    Availability
    9.0
    (9 ratings)
    -
    (0 ratings)
    Performance
    8.9
    (9 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (24 ratings)
    -
    (0 ratings)
    In-Person Training
    9.1
    (4 ratings)
    -
    (0 ratings)
    Online Training
    8.8
    (6 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.9
    (15 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (10 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.7
    (5 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (8 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (9 ratings)
    -
    (0 ratings)
    Professional Services
    8.8
    (7 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.8
    (10 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.9
    (9 ratings)
    -
    (0 ratings)
    User Testimonials
    Control-MResolve
    Likelihood to Recommend
    BMC Software Inc.
    Anytime you have a process that has to do multiple things, transfer data, interact with other systems, Control-M is critical. Not only does it provide the insight to what is going on, but it also lets you keep tight audit controls over access, reduces the need to spend large amounts of time tracking down issues, reduces the need to write custom "code" to do integrations with other systems and helps you better manage and track critical SLAs for workflows across the business.
    Incentivized
    Read full review
    Resolve Systems
    No answers on this topic
    Pros
    BMC Software Inc.
    • The good thing is that there are so many connectors available. Control-M provides lots of features, and we are using almost 60 to 70% of them. Control-M is providing us with so much capability to use during our daily problem-solving.
    • Most of the job creation is very simple and quick and worked as per expectations.
    • Testing and debugging are also very easy, and you can test multiple scenarios using temporary changes during job runs.
    • Log and output presentations are also very good, short and detailed.
    • To monitor specific job net, we can create viewpoint, which can be use on daily basis.
    Incentivized
    Read full review
    Resolve Systems
    No answers on this topic
    Cons
    BMC Software Inc.
    • I haven't come across too many spots where I'm not happy with the product. Most of the shortfalls were in my knowledge of the product as opposed to the actual product. Currently we're having a little bit of an issue with the deployment of the software to the servers, but it's more of an "us" problem than a product problem. I can't really give any good examples of shortfalls of the product that I've found so far.
    Incentivized
    Read full review
    Resolve Systems
    No answers on this topic
    Likelihood to Renew
    BMC Software Inc.
    It is one of the best solutions on the market, in terms of innovation, reliability and stability. Control-M provides security when used by the largest companies in Mexico such as banks, department stores and logistics. It has proven to be able to integrate with new technologies on the market and provide almost 100% availability, thanks to its automatic FailOver scheme.
    Incentivized
    Read full review
    Resolve Systems
    No answers on this topic
    Usability
    BMC Software Inc.
    User experience is meeting my expectations. We had a manual checklist, which Control-M Reports has now replaced, that helped us check the jobs without any issues. So, being fair with the work, the ratings should also be fair. More to come as the AI progresses; this will not only help motivate the Control-M Developers but also lead to the development of advanced technology.
    Incentivized
    Read full review
    Resolve Systems
    No answers on this topic
    Reliability and Availability
    BMC Software Inc.
    Secondary Instances: Control-M supports the installation of a secondary instance of the entire Control-M environment, Control-M/EM, or Control-M/Server.Automatic & Manual Failover: In case of a failure on the primary host, Control-M can automatically failover to the secondary host if using Oracle or MSSQL databases. Manual failover is also an option, enabling a controlled switch during planned maintenance.Fallback: After resolving the issue on the primary host, you can easily fall back to it, or even designate the secondary host as the new primary. Database Replication: For high availability, Control-M leverages database replication from the primary site to a disaster recovery site. While replication is essential, its implementation and maintenance are the user's responsibility.
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    Resolve Systems
    No answers on this topic
    Performance
    BMC Software Inc.
    good page load times, efficient report completion, and minimal impact on integrated systems. Specifically, the well-designed GUI contributes to a positive user experience, and the platform's ability to automate various stages of the workflow, including Big Data processes, is highlighted as a key strength. Fast Page Loads: Control-M is reported to have a responsive user interface with fast page load times, allowing users to quickly navigate and manage their workflows
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    Resolve Systems
    No answers on this topic
    Support Rating
    BMC Software Inc.
    Support is generally excellent. Getting lower priority ones resolved can take a while, but it's rare for something to have to be dumped in the "unfixable" bin. If you end up speaking to Houston or Tel Aviv, then you know you've got a "live one".
    Incentivized
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    Resolve Systems
    No answers on this topic
    In-Person Training
    BMC Software Inc.
    Very knowledgeable instructors provide a hands-on, collaborative learning experience and can interact directly with instructors to develop our Control-M skills. This format allows for immediate feedback, in-depth discussions, and tailored guidance, leading to a deeper understanding of Control-M concepts and practical application. Face-to-face interaction fosters higher engagement and a more dynamic learning environment.
    Incentivized
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    Resolve Systems
    No answers on this topic
    Online Training
    BMC Software Inc.
    Simple and easy to use web based, well paced. Available any time. All online courses are simple and easy to access and use. Very practical everyday use scenarios and solutions. Incorporates software simulations, learning games, and built-in assessments to enhance comprehension and engagement. Online subscriptions are regularly updated with the latest product information, ensuring users have access to the most current knowledge.
    Incentivized
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    Resolve Systems
    No answers on this topic
    Implementation Rating
    BMC Software Inc.
    As HA we have depend on the external DB, why don't we have HA feasibility with embedded DB. As with external DB, there are performance issues and fine tuning the DB. As if its embedded DB, Control-M it self take care of the functionality.
    Incentivized
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    Resolve Systems
    No answers on this topic
    Alternatives Considered
    BMC Software Inc.
    Control-M: Known for its comprehensive workload automation capabilities, handling complex job scheduling, dependency management, and IT process automation. TWS: Traditionally strong in Batch processing and job scheduling, focusing on high-performance computing environments. TIDEL: Offers a combination of workload automation and IT process management, often used in mainframe environments.AutoSys: Provides job scheduling and workflow management with a reputation for scalability and performance.
    Incentivized
    Read full review
    Resolve Systems
    No answers on this topic
    Contract Terms and Pricing Model
    BMC Software Inc.
    While Control-M offers flexibility with usage-based and subscription-based pricing, some users might prefer more predictable, upfront costs, especially for large-scale deployments. A potential area for improvement could be offering more options for fixed-term contracts with predictable pricing based on factors like the number of agents or jobs, providing a clearer budget for long-term planning
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    Resolve Systems
    No answers on this topic
    Scalability
    BMC Software Inc.
    awesome product.Control-M delivers advanced operational capabilities easily consumed by Dev, Ops, data teams, and lines of business.Control-M Workflow InsightsApplication and data workflow observability: Increased confidence that SLAs are being met for Control-M users and IT leadersComprehensive control and management capabilities: Enhanced dashboards and reporting with constant telemetry and intelligent analysis on executing workflowsSelf-service visibility: In-depth reporting to help teams work autonomously
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    Resolve Systems
    No answers on this topic
    Professional Services
    BMC Software Inc.
    Strengths: The vendor provided strong post-sales support, timely issue resolution, and effective onboarding. Their technical team was knowledgeable and responsive, ensuring smooth integration and minimal disruption. Training resources and documentation were comprehensive. Areas for Improvement: While overall service was excellent, occasional delays in advanced customization or escalations slightly impacted timelines. More proactive optimization suggestions could further enhance value.
    Incentivized
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    Resolve Systems
    No answers on this topic
    Return on Investment
    BMC Software Inc.
    • Since centralizing all our workflows in Control-M, we've cut end to end processing time by nearly 30%
    • Before Control-M we were babysitting scripts, manually rerunning failed jobs, and chasing ghost errors. With automated recovery, smart notifications, and fewer failures slipping through the cracks, we have saved 3 hours a day across teams
    • Our workflows success rate sits at 99.95% and when things do fail, they are pinpointed immediately
    Incentivized
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    Resolve Systems
    No answers on this topic
    ScreenShots