TrustRadius

ControlUp vs. Grafana Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ControlUp
Score 8.0 out of 10
N/A
ControlUp, from the company of the same name headquartered in San Francisco, offers an end user experience monitoring focuses on being able to easily find the root cause of IT issues, remediate directly from its UI vs. having to rely on several tools, and strategically analyze historical resources, usage, and issues data.N/A
Grafana Cloud
Score 8.7 out of 10
N/A
Grafana Cloud is a fully managed Observability Platform designed to aggregate, visualize, and analyze telemetry data across distributed architectures. The platform provides a unified environment for Metrics, Logs, Traces, and Continuous Profiling, utilizing the LGTM (Loki, Grafana, Tempo, Mimir) and Pyroscope stack to provide high-cardinality analysis of system state.
$8
per month up to 1 active user
Pricing
ControlUpGrafana Cloud
Editions & Modules
No answers on this topic
Grafana Cloud - Pro
$8
per month up to 1 active user
Grafana Cloud - Free
Free
10k metrics + 50GB logs + 50GB traces up to 3 active users
Grafana Cloud - Advanced
Volume Discounts
custom data usage custom active users
Grafana - Enterprise Stack
Custom Pricing
Offerings
Pricing Offerings
ControlUpGrafana Cloud
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
ControlUpGrafana Cloud
Considered Both Products
ControlUp
Verified User
Anonymous
Chose ControlUp
In four years of using SysTrack I never once felt like I knew where to go in investigate a problem. ControlUp is much easier to use and provide great information.
TH
Tom Hamilton
Sr. Technical Engineer
Chose ControlUp
I feel all these products are good and have their strengths but for me it came down to two categories. How easy is it to find issues and cost. It seemed to me that the easiest to use is ControlUp and eG. Price broke down to ControlUp and SysTrack being lower than Goliath and …
Grafana Cloud
Verified User
Anonymous
Chose Grafana Cloud
Easy to use
Easy to configure
Cost efficient
Verified User
Anonymous
Chose Grafana Cloud
Grafana is more flexible, readily adopts other tools frameworks instead of forcing you to use their agent, doesn't force you into Vendor lock-in, and embraces open source, self-hosted, and Enterprise. Similar companies would like you to use their specific tooling and don't …
Verified User
Anonymous
Chose Grafana Cloud
Grafana gives more flexibility to explore its features. A new user can explore experiment and work with free Grafana account and find if it is suitable for them.Other platforms don't have the features in their freemium version that Grafana has. It lets us try features of …
Matthew Goodhall | TrustRadius Reviewer
Matthew Goodhall
infastructure consultant
Chose Grafana Cloud
Grafana has a direct plugin to Icinga monitoring solution and allowed for easy configuration for us. At the time of implementation, other services did not have such an integration. As we already had a very customized and heavily introduced monitoring solution in place, we …
Verified User
Anonymous
Chose Grafana Cloud
Grafana blows Nagios out of the water when it comes to customization. The ability to feed almost any data source makes it very versatile and the cost is great.
Best Alternatives
ControlUpGrafana Cloud
Small Businesses
SolarWinds Pingdom
SolarWinds Pingdom
Score 8.2 out of 10
Amazon CloudWatch
Amazon CloudWatch
Score 7.7 out of 10
Medium-sized Companies
Cisco ThousandEyes
Cisco ThousandEyes
Score 9.0 out of 10
ManageEngine Site24x7
ManageEngine Site24x7
Score 10.0 out of 10
Enterprises
Nexthink
Nexthink
Score 7.4 out of 10
ManageEngine Site24x7
ManageEngine Site24x7
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ControlUpGrafana Cloud
Likelihood to Recommend
10.0
(0 ratings)
9.4
(0 ratings)
Usability
-
(0 ratings)
9.6
(0 ratings)
User Testimonials
ControlUpGrafana Cloud
Likelihood to Recommend
ControlUp is great on seeing what an end user is doing in a Citrix session and can help figure out why a user might be having an issue. The console also offers a bunch of tools on the right click menu. Things from making registry changes on a remote machine to network tools like ping, nslookup and other troubleshooting tools
TH
Tom Hamilton
Sr. Technical Engineer
Read full review
Just about any organization with more than one server and more than one cluster as it scales very well. Configuration of the application takes time and finesse to fine tune to where the balance of load time and getting data quickly meets. The plugins add load time but fine tuning for the application to meet demand needs nailed down at implementation
Verified User
Anonymous
Read full review
Pros
  • Easy to find information when troubleshooting a problem
  • Information is clearly presented
  • Information is easy to arrange (sort, filter, drill down)
  • Information provided is useful out of the box but can also be customized
Verified User
Anonymous
Read full review
  • Alerting through many different medium as Slack, Email, Webhook etc
  • Beautiful and unlimited number of dashboards to view your metrics and tweak them as you please
  • Log aggregation and powerful Logql to filter and view your logs
  • Microservices monitoring
  • Large number of plugins and data sources to collect your metrics from almost anywhere
Verified User
Anonymous
Read full review
Cons
  • ControlUp has a quick and easy way to submit feature request but I with they had a public list of things being proposed that the community could vote on to show what is important to those of us that use the product.
  • The console is very memory intensive. They are working on a web version but I am not sure how long it will be before they get all the same features in the new web console.
TH
Tom Hamilton
Sr. Technical Engineer
Read full review
  • Documentation needs to be more clarified since it can be confusing for beginners
  • Notification alert message templates need to be simplified
Verified User
Anonymous
Read full review
Usability
No answers on this topic
Great usage in terms of monitoring of any application from backend to frontend and even any AWS resource via cloud watch and other connectors. Easy to use and configure personalised dash boarding and alerting features. Cost efficient and easy to setup and run, no mazor scaling challenges in terms of managing and maintaining the stack, easy to configure via Prometheus, influx and other connectors
Verified User
Anonymous
Read full review
Alternatives Considered
In four years of using SysTrack I never once felt like I knew where to go in investigate a problem. ControlUp is much easier to use and provide great information.
Verified User
Anonymous
Read full review
Grafana is more flexible, readily adopts other tools frameworks instead of forcing you to use their agent, doesn't force you into Vendor lock-in, and embraces open source, self-hosted, and Enterprise. Similar companies would like you to use their specific tooling and don't offer nearly as much flexibility. The other thing I like about Grafana is their storage usage is much lower compared to similar tools and competitors
Verified User
Anonymous
Read full review
Return on Investment
  • its licensing cost is a bit on high
Praneet Sardi | TrustRadius Reviewer
Praneet Sardi
Lead Infrastructure
Read full review
  • It has kicked out some of our paid monitoring and visualization tools.
  • Now Monitoring, Visualization and Alerting is being done in a single platform.
  • It made monitoring and visualization very easy for us.
ANurag Tamrakar | TrustRadius Reviewer
ANurag Tamrakar
Software Engineer - DevOps
Read full review
ScreenShots