ConvergeHub vs. Followup CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ConvergeHub
Score 8.0 out of 10
Small Businesses (1-50 employees)
ConvergeHub is a converged CRM for SMBs. According to the vendor, this solution can manage all of your sales, marketing, support, and billing needs, with a converged, full-featured, yet extremely easy-to-use CRM that is priced within reach. The vendor’s value proposition is that the features are optimized for small to medium-sized businesses that have the same needs as large corporations–but don’t have massive budgets to integrate or pay for expensive add-ons. All ConvergeHub CRM…
$9
per user - per month
FollowUp CRM
Score 9.5 out of 10
N/A
FollowUp Power CRM for Construction is a CRM system for the construction industry. Features include lead tracking, sales pipeline analysis, closing ratios, quota management, project management, and dashboards. It can integrate with other marketing and accounting products.N/A
Pricing
ConvergeHubFollowup CRM
Editions & Modules
Lite
$9
per user - per month
Professional
$29
per user - per month
Premium
$59
per user - per month
No answers on this topic
Offerings
Pricing Offerings
ConvergeHubFollowUp CRM
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
ConvergeHubFollowup CRM
Top Pros
Top Cons
Features
ConvergeHubFollowup CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
ConvergeHub
8.3
1 Ratings
7% above category average
Followup CRM
9.2
14 Ratings
17% above category average
Customer data management / contact management9.01 Ratings9.514 Ratings
Workflow management9.01 Ratings8.512 Ratings
Territory management8.01 Ratings9.010 Ratings
Opportunity management9.01 Ratings9.012 Ratings
Integration with email client (e.g., Outlook or Gmail)7.01 Ratings9.010 Ratings
Contract management8.01 Ratings9.512 Ratings
Quote & order management9.01 Ratings9.08 Ratings
Interaction tracking8.01 Ratings9.511 Ratings
Channel / partner relationship management8.01 Ratings9.59 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
ConvergeHub
7.0
1 Ratings
8% below category average
Followup CRM
9.0
10 Ratings
17% above category average
Case management7.01 Ratings9.510 Ratings
Call center management00 Ratings7.57 Ratings
Help desk management00 Ratings10.08 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
ConvergeHub
9.0
1 Ratings
15% above category average
Followup CRM
9.3
10 Ratings
19% above category average
Lead management9.01 Ratings9.510 Ratings
Email marketing9.01 Ratings9.07 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
ConvergeHub
9.0
1 Ratings
16% above category average
Followup CRM
8.5
12 Ratings
11% above category average
Task management9.01 Ratings8.512 Ratings
Billing and invoicing management9.01 Ratings7.55 Ratings
Reporting9.01 Ratings9.511 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
ConvergeHub
8.0
1 Ratings
5% above category average
Followup CRM
9.2
13 Ratings
19% above category average
Pipeline visualization8.01 Ratings9.011 Ratings
Customizable reports8.01 Ratings9.011 Ratings
Forecasting00 Ratings9.58 Ratings
Customization
Comparison of Customization features of Product A and Product B
ConvergeHub
7.5
1 Ratings
2% below category average
Followup CRM
8.9
9 Ratings
15% above category average
Custom fields8.01 Ratings9.09 Ratings
API for custom integration7.01 Ratings8.56 Ratings
Custom objects00 Ratings9.06 Ratings
Scripting environment00 Ratings9.07 Ratings
Platform
Comparison of Platform features of Product A and Product B
ConvergeHub
9.0
1 Ratings
19% above category average
Followup CRM
6.5
6 Ratings
14% below category average
Mobile access9.01 Ratings6.56 Ratings
Security
Comparison of Security features of Product A and Product B
ConvergeHub
9.0
1 Ratings
7% above category average
Followup CRM
8.8
12 Ratings
5% above category average
Role-based user permissions9.01 Ratings8.59 Ratings
Single sign-on capability00 Ratings9.010 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
ConvergeHub
-
Ratings
Followup CRM
8.3
5 Ratings
12% above category average
Social data00 Ratings8.55 Ratings
Social engagement00 Ratings8.04 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
ConvergeHub
-
Ratings
Followup CRM
6.8
5 Ratings
7% below category average
Marketing automation00 Ratings7.05 Ratings
Compensation management00 Ratings6.54 Ratings
Best Alternatives
ConvergeHubFollowup CRM
Small Businesses
Salesmate
Salesmate
Score 9.6 out of 10
Salesmate
Salesmate
Score 9.6 out of 10
Medium-sized Companies
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ConvergeHubFollowup CRM
Likelihood to Recommend
8.0
(1 ratings)
9.5
(14 ratings)
Usability
-
(0 ratings)
9.0
(2 ratings)
Support Rating
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
ConvergeHubFollowup CRM
Likelihood to Recommend
ConvergeHub
It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Read full review
FollowUp Power
Being from healthcare sector we have been using Followup CRM. It automatically sends all the notification and reminders. Also, helps with the follow-ups so that no prospect or leads can be missed. This is incredible tool one should definitely use. This tool allows us to track our progress and identify areas for improvement.
Read full review
Pros
ConvergeHub
  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Read full review
FollowUp Power
  • It allows us to put notes/comments in as they occur so that there is a complete "log" of information for each project.
  • It reminds us of who we should be contacting each day.
  • It gives us a daily overall picture of how many leads we are currently managing.
Read full review
Cons
ConvergeHub
  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Read full review
FollowUp Power
  • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
  • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
  • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
Read full review
Usability
ConvergeHub
No answers on this topic
FollowUp Power
Because as overall product I consider that ir provides a lot of value, not only for the company as well as for the employees. Having your daily tasks organized and know that information is available for anyone that might want to help you achieving your goals is a must, and FollowupCRM provides that
Read full review
Support Rating
ConvergeHub
No answers on this topic
FollowUp Power
Incredible tool!!
Read full review
Alternatives Considered
ConvergeHub
ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Read full review
FollowUp Power
My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
Read full review
Return on Investment
ConvergeHub
  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Read full review
FollowUp Power
  • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
  • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
  • Payments or what the current status of the job is.
Read full review
ScreenShots

ConvergeHub Screenshots

Screenshot of ConvergeHub dashboard provides a quick and precise snapshot of the key business metrics, namely – Deals by Expected Close Date; Leads by Source; Lead Acquisition & Deal Acquisition and so on.Screenshot of ConvergeHub calendar  allows users to schedule, reschedule, organize, add and edit the tasks. Users can share the calendar with colleagues for quick collaboration. They can check tasks due dates and get notified about upcoming meetings.Screenshot of Users can frame and run marketing campaigns across four broadcast mediums – Email, Direct Mail, SMS and Social. At the end of every campaign, they can use the cross-channel campaign tracking feature to measure the campaign performance and identify the most profitable channels.Screenshot of ConvergeHub provides Case History
 for every customer stored in the CRM. The case history section includes  important details like - total number of cases, assigned customer support agents, case resolution status and case closure date.Screenshot of ConvergeHub Library module enables users to store, share and manage important files, collaterals, brochures, presentations and case studies for every target, lead, account, contact, deal and customer.Screenshot of ConvergeHub facilitates its users to store all business contacts within one  unified database that is accessible round-the-clock from any internet-enabled device. The contact details section includes information such as  email, phone number, meeting notes, to-do lists and documents. Users can customize the contacts management section and add comments, notes, events and files to the contacts.