What users are saying about
2 Ratings
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Score 8 out of 100
5 Ratings
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Score 6.6 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

LoopFuse (discontinued)

My advice in choosing software in general is to know what you want to get out of the software. Then start researching the software on your own to see what features and benefits each has that will help you accomplish what you need. Once you have a good idea of what sorts of features you're looking for, reach out to the vendors that have them to see demos. Get really in-depth with your demos and ask for practical use-cases for each feature. Free trials are pretty useless with this sort of technology because the initial set-up is so time-consuming that you would either not set it up properly, or you would not stop using the provider you chose after the set up because you don't want to do it again!
Jen Picard | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
LoopFuse (discontinued)
Customer data management / contact management
ConvergeHub
9.0
LoopFuse (discontinued)
Workflow management
ConvergeHub
9.0
LoopFuse (discontinued)
Territory management
ConvergeHub
8.0
LoopFuse (discontinued)
Opportunity management
ConvergeHub
9.0
LoopFuse (discontinued)
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
LoopFuse (discontinued)
Contract management
ConvergeHub
8.0
LoopFuse (discontinued)
Quote & order management
ConvergeHub
9.0
LoopFuse (discontinued)
Interaction tracking
ConvergeHub
8.0
LoopFuse (discontinued)
Channel / partner relationship management
ConvergeHub
8.0
LoopFuse (discontinued)

Customer Service & Support

ConvergeHub
7.0
LoopFuse (discontinued)
Case management
ConvergeHub
7.0
LoopFuse (discontinued)

Marketing Automation

ConvergeHub
9.0
LoopFuse (discontinued)
Lead management
ConvergeHub
9.0
LoopFuse (discontinued)
Email marketing
ConvergeHub
9.0
LoopFuse (discontinued)

CRM Project Management

ConvergeHub
9.0
LoopFuse (discontinued)
Task management
ConvergeHub
9.0
LoopFuse (discontinued)
Billing and invoicing management
ConvergeHub
9.0
LoopFuse (discontinued)
Reporting
ConvergeHub
9.0
LoopFuse (discontinued)

CRM Reporting & Analytics

ConvergeHub
8.0
LoopFuse (discontinued)
Pipeline visualization
ConvergeHub
8.0
LoopFuse (discontinued)
Customizable reports
ConvergeHub
8.0
LoopFuse (discontinued)

Customization

ConvergeHub
7.5
LoopFuse (discontinued)
Custom fields
ConvergeHub
8.0
LoopFuse (discontinued)
API for custom integration
ConvergeHub
7.0
LoopFuse (discontinued)

Platform

ConvergeHub
9.0
LoopFuse (discontinued)
Mobile access
ConvergeHub
9.0
LoopFuse (discontinued)

Security

ConvergeHub
9.0
LoopFuse (discontinued)
Role-based user permissions
ConvergeHub
9.0
LoopFuse (discontinued)

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

LoopFuse (discontinued)

  • It is easy to use without too much set-up.
  • The e-mail engine is simple to use and straightforward, and e-mails seemed to get delivered for the most part.
  • The reporting information is very in-depth and detailed.
Anonymous | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

LoopFuse (discontinued)

  • I think creating the HTML email campaigns could be made easier.
  • I would like to have more HTML templates available.
Mark Baars MScBA | TrustRadius Reviewer

Likelihood to Renew

ConvergeHub

No score
No answers yet
No answers on this topic

LoopFuse (discontinued)

LoopFuse (discontinued) 5.6
Based on 3 answers
Loopfuse was great for a startup with a limited budget and limited technical resources, but it's not something I'd use for a larger company because the functionality can be fairly limited compared to other similar products. If I were in a startup again, I wouldn't hesitate to use them for a second.I would also note that, when I first started using them, they were great about answering questions via phone, email, web form, forum, etc - which is one of the reasons I went with them. When I used them at a later company, I found they were a little less receptive to 1x1 support with the cheaper plan I was using. I can't blame them for that, but it wasn't always intuitive to use their product (even after having used it for a year).
Jen Picard | TrustRadius Reviewer

Usability

ConvergeHub

No score
No answers yet
No answers on this topic

LoopFuse (discontinued)

LoopFuse (discontinued) 8.0
Based on 1 answer
It's pretty easy to use without any technical abilities, but the email editor will require html skills (no drag and drop).
Jen Picard | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

LoopFuse (discontinued)

At the time we had to choose between several versions of marketing products. We decided to choose LoopFuse since a few of our employees were quite amused with the ease of use of LoopFuse. Also when looking at cost-effectiveness LoopFuse is a great product for the smaller companies. Making the decision was not too hard.
Mark Baars MScBA | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

LoopFuse (discontinued)

  • I can't really quantify ROI from Loopfuse
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

LoopFuse (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

LoopFuse (discontinued) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ConvergeHub
8.0
LoopFuse (discontinued)
8.3

Likelihood to Renew

ConvergeHub
LoopFuse (discontinued)
5.6

Usability

ConvergeHub
LoopFuse (discontinued)
8.0

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