ConvergeHub vs. Teamgate CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ConvergeHub
Score 8.0 out of 10
Small Businesses (1-50 employees)
ConvergeHub is a converged CRM for SMBs. According to the vendor, this solution can manage all of your sales, marketing, support, and billing needs, with a converged, full-featured, yet extremely easy-to-use CRM that is priced within reach. The vendor’s value proposition is that the features are optimized for small to medium-sized businesses that have the same needs as large corporations–but don’t have massive budgets to integrate or pay for expensive add-ons. All ConvergeHub CRM…
$9
per user - per month
Teamgate CRM
Score 8.6 out of 10
Small Businesses (1-50 employees)
Teamgate CRM is a cloud based intelligent sales CRM system for small and mid-size teams. The vendor says that the intelligent aspect of the system gives a salesman the most relevant reports and insights. The vendor also says that advice on every step not only allows users to always stay in tact with the sales process, but also helps users develop specific selling skills, which are necessary for every salesman.
$11
user/ month
Pricing
ConvergeHubTeamgate CRM
Editions & Modules
Lite
$9
per user - per month
Professional
$29
per user - per month
Premium
$59
per user - per month
Starter
$11
user/ month
Professional
$29
user/ month
Enterprise
$49
user/ month
Offerings
Pricing Offerings
ConvergeHubTeamgate CRM
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsThere is a 20% discount when billed annually
More Pricing Information
Features
ConvergeHubTeamgate CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
ConvergeHub
8.3
1 Ratings
8% above category average
Teamgate CRM
8.1
2 Ratings
5% above category average
Customer data management / contact management9.01 Ratings8.02 Ratings
Workflow management9.01 Ratings9.02 Ratings
Territory management8.01 Ratings7.01 Ratings
Opportunity management9.01 Ratings8.02 Ratings
Integration with email client (e.g., Outlook or Gmail)7.01 Ratings9.02 Ratings
Contract management8.01 Ratings8.02 Ratings
Quote & order management9.01 Ratings00 Ratings
Interaction tracking8.01 Ratings8.02 Ratings
Channel / partner relationship management8.01 Ratings8.02 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
ConvergeHub
7.0
1 Ratings
7% below category average
Teamgate CRM
7.0
2 Ratings
7% below category average
Case management7.01 Ratings00 Ratings
Help desk management00 Ratings7.02 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
ConvergeHub
9.0
1 Ratings
17% above category average
Teamgate CRM
7.0
1 Ratings
8% below category average
Lead management9.01 Ratings7.01 Ratings
Email marketing9.01 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
ConvergeHub
9.0
1 Ratings
17% above category average
Teamgate CRM
7.7
2 Ratings
2% above category average
Task management9.01 Ratings8.02 Ratings
Billing and invoicing management9.01 Ratings8.01 Ratings
Reporting9.01 Ratings7.02 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
ConvergeHub
8.0
1 Ratings
5% above category average
Teamgate CRM
8.3
2 Ratings
9% above category average
Pipeline visualization8.01 Ratings9.02 Ratings
Customizable reports8.01 Ratings9.02 Ratings
Forecasting00 Ratings7.02 Ratings
Customization
Comparison of Customization features of Product A and Product B
ConvergeHub
7.5
1 Ratings
1% below category average
Teamgate CRM
8.0
2 Ratings
6% above category average
Custom fields8.01 Ratings9.02 Ratings
API for custom integration7.01 Ratings7.02 Ratings
Custom objects00 Ratings8.02 Ratings
Platform
Comparison of Platform features of Product A and Product B
ConvergeHub
9.0
1 Ratings
18% above category average
Teamgate CRM
5.5
1 Ratings
31% below category average
Mobile access9.01 Ratings5.51 Ratings
Security
Comparison of Security features of Product A and Product B
ConvergeHub
9.0
1 Ratings
8% above category average
Teamgate CRM
9.1
1 Ratings
9% above category average
Role-based user permissions9.01 Ratings9.11 Ratings
Single sign-on capability00 Ratings9.11 Ratings
Best Alternatives
ConvergeHubTeamgate CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ConvergeHubTeamgate CRM
Likelihood to Recommend
8.0
(1 ratings)
8.0
(2 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
7.0
(1 ratings)
Support Rating
-
(0 ratings)
7.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
ConvergeHubTeamgate CRM
Likelihood to Recommend
ConvergeHub
It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Read full review
Teamgate
Teamgate CRM is well suited for companies that want to centralize leads, current clients, and communication history in one CRM. A scenario where team gate is appropriate is if a company wants to use custom sales pipelines and stages to track a sales lead that will transition to a deal. A scenario where team gate is NOT appropriate is for a company that doesn't need a cloud-based CRM because there don't travel a lot and will always use the same computer that you might as well have a CRM server on-site and save money.
Read full review
Pros
ConvergeHub
  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Read full review
Teamgate
  • Integration with SMS gateway and Mailchimp is fantastic
  • Great looking dashboard and graphics
  • So easy to use and customise even I could do it
Read full review
Cons
ConvergeHub
  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Read full review
Teamgate
  • As this is cloud-based software, we find that the servers are down at least twice a month, this is too much.
  • The speed of page loading can be improved also it takes long to open reports if you use a big date range.
  • There should be a way to reset another users password.
Read full review
Likelihood to Renew
ConvergeHub
No answers on this topic
Teamgate
The product exceeds our needs usability-wise.
Read full review
Usability
ConvergeHub
No answers on this topic
Teamgate
I rated this product an 8 for overall usability because Teamgate is very user-friendly and this helps the CRM meet the required use case that companies who buy it have. The feature to sign in from anywhere that has a net connection is huge For example the home page being the leads section and the fact that each lead has all the past and current communication with the potential client allows support agents, and the sales team to be on the same page I didn't give it a 10 because the slowness issue affects performance and usability.
Read full review
Reliability and Availability
ConvergeHub
No answers on this topic
Teamgate
Unplanned outages do cause issues with this cloud platform, as they occur twice a month.
Read full review
Performance
ConvergeHub
No answers on this topic
Teamgate
Performance can be faster especially when running reports.
Read full review
Support Rating
ConvergeHub
No answers on this topic
Teamgate
I haven't had to contact the support team as of yet but my co-worker expressed his frustration with the amount of technical product knowledge the Teamgate support team had. He said he felt he knew the product better than the Teamgate helpdesk.
Read full review
Alternatives Considered
ConvergeHub
ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Read full review
Teamgate
When I say we evaluated other CRMs I think that's an understatement, we tried about ten different systems and Teamgate was by far the best.
Read full review
Scalability
ConvergeHub
No answers on this topic
Teamgate
The sales team can use this product as much as the support as lead generating teams.
Read full review
Return on Investment
ConvergeHub
  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Read full review
Teamgate
  • The amount of time we have free now, due to having everything organised with the platform is phenomenal
Read full review
ScreenShots

ConvergeHub Screenshots

Screenshot of ConvergeHub dashboard provides a quick and precise snapshot of the key business metrics, namely – Deals by Expected Close Date; Leads by Source; Lead Acquisition & Deal Acquisition and so on.Screenshot of ConvergeHub calendar  allows users to schedule, reschedule, organize, add and edit the tasks. Users can share the calendar with colleagues for quick collaboration. They can check tasks due dates and get notified about upcoming meetings.Screenshot of Users can frame and run marketing campaigns across four broadcast mediums – Email, Direct Mail, SMS and Social. At the end of every campaign, they can use the cross-channel campaign tracking feature to measure the campaign performance and identify the most profitable channels.Screenshot of ConvergeHub provides Case History
 for every customer stored in the CRM. The case history section includes  important details like - total number of cases, assigned customer support agents, case resolution status and case closure date.Screenshot of ConvergeHub Library module enables users to store, share and manage important files, collaterals, brochures, presentations and case studies for every target, lead, account, contact, deal and customer.Screenshot of ConvergeHub facilitates its users to store all business contacts within one  unified database that is accessible round-the-clock from any internet-enabled device. The contact details section includes information such as  email, phone number, meeting notes, to-do lists and documents. Users can customize the contacts management section and add comments, notes, events and files to the contacts.

Teamgate CRM Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of