Teamgate CRM

Teamgate CRM

Score 8.7 out of 10
Teamgate CRM

Overview

What is Teamgate CRM?

Teamgate CRM is a cloud based intelligent sales CRM system for small and mid-size teams. The vendor says that the intelligent aspect of the system gives a salesman the most relevant reports and insights. The vendor also says that advice...
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Recent Reviews

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Reviewer Pros & Cons

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Pricing

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Starter

$11

Cloud
user/ month

Professional

$29

Cloud
user/ month

Enterprise

$49

Cloud
user/ month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.teamgate.com/en/pricing/?ad…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

Teamgate | Introduction
03:25
Teamgate CRM | Introducing Morning Muffin
02:12
Teamgate CRM | SmartDialer
04:08
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Product Details

What is Teamgate CRM?

Teamgate CRM is a cloud based intelligent sales CRM system for small and mid-size teams. The vendor says that the intelligent aspect of the system gives a salesman the most relevant reports and insights. The vendor also says that advice on every step not only allows users to always stay in tact with the sales process, but also helps users develop specific selling skills, which are necessary for every salesman.

Teamgate CRM Features

Sales Force Automation Features

  • Supported: Customer data management / contact management
  • Supported: Workflow management
  • Supported: Territory management
  • Supported: Opportunity management
  • Supported: Integration with email client (e.g., Outlook or Gmail)
  • Supported: Contract management
  • Supported: Interaction tracking
  • Supported: Channel / partner relationship management

Customer Service & Support Features

  • Supported: Help desk management

Marketing Automation Features

  • Supported: Lead management

CRM Project Management Features

  • Supported: Task management
  • Supported: Billing and invoicing management
  • Supported: Reporting

CRM Reporting & Analytics Features

  • Supported: Forecasting
  • Supported: Pipeline visualization
  • Supported: Customizable reports

Customization Features

  • Supported: Custom fields
  • Supported: Custom objects
  • Supported: API for custom integration

Security Features

  • Supported: Role-based user permissions
  • Supported: Single sign-on capability

Platform Features

  • Supported: Mobile access

Additional Features

  • Supported: Insights management
  • Supported: Talk management

Teamgate CRM Screenshots

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Teamgate CRM Videos

Teamgate is Cloud based intelligent Inbound Sales CRM platform for mid-size and large teams with power to explode sales. Teamgate builds a well-structured inbound sales process enabling you to sell the same way your prospects buy. Service-oriented business grow even faster be...
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Morning Muffin: be in front of your competition! Every morning on 7 AM, you can choose to receive your Morning Muffin containing the most important update: - Yesterday's Lead update - Yesterday's Pipeline update - Your today’s agenda, including your meetings, calls and task...
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Teamgate takes calling to a whole new level! Meet SmartDialer. SmartDialer enables you to make calls directly from Teamgate. No more messing around with external programs or VoIP phones. Drive your call-making throughput through the roof with this fantastic native feature. ...
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Teamgate CRM Integrations

Teamgate CRM Competitors

Teamgate CRM Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesEurope, North America, Middle East, Africa
Supported LanguagesEnglish, Russian, Lithuanian

Teamgate CRM Customer Size Distribution

Consumers2%
Small Businesses (1-50 employees)78%
Mid-Size Companies (51-500 employees)20%
Enterprises (more than 500 employees)0%
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Comparisons

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Reviews

(1-2 of 2)
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Score 8 out of 10
Vetted Review
Verified User
We use Teamgate to track sales leads for our products so these leads can be turned into potential clients we sell it to. We previously weren't able to log into our old CRM without having to install special software, but with team gate, we can log in anywhere in the world and all we need is an internet connection, we don't need to download or install anything. Another business problem was that we couldn't find our communication with potential clients ( sales leads) and then present those notes to our sales team in our old CRM but with Teamgate, we can provide this visibility to our sales team and they can see all our emails and calls to this potential customer. The scope of your use case is to use Teamgate to manage our sales leads and communications with our contacts and communicate easily with current clients and our sales team.
  • The reminders module is a timekeeper that helps us not forget deadlines, and tasks because we get alerts.
  • The auto dialer saves a lot of time by allowing us to reach out to leads faster.
  • Integrations with google and mail chimp make our life easier because all Gmail emails are saved in Teamgate.
  • The reports and graphs provide clarity of how the company is doing.
  • As this is cloud-based software, we find that the servers are down at least twice a month, this is too much.
  • The speed of page loading can be improved also it takes long to open reports if you use a big date range.
  • There should be a way to reset another users password.
Teamgate CRM is well suited for companies that want to centralize leads, current clients, and communication history in one CRM. A scenario where team gate is appropriate is if a company wants to use custom sales pipelines and stages to track a sales lead that will transition to a deal. A scenario where team gate is NOT appropriate is for a company that doesn't need a cloud-based CRM because there don't travel a lot and will always use the same computer that you might as well have a CRM server on-site and save money.
Sales Force Automation (8)
81.25%
8.1
Customer data management / contact management
80%
8.0
Workflow management
90%
9.0
Territory management
70%
7.0
Opportunity management
80%
8.0
Integration with email client (e.g., Outlook or Gmail)
90%
9.0
Contract management
80%
8.0
Interaction tracking
80%
8.0
Channel / partner relationship management
80%
8.0
Customer Service & Support (1)
70%
7.0
Help desk management
70%
7.0
Marketing Automation (1)
70%
7.0
Lead management
70%
7.0
CRM Project Management (3)
76.66666666666667%
7.7
Task management
80%
8.0
Billing and invoicing management
80%
8.0
Reporting
70%
7.0
CRM Reporting & Analytics (3)
83.33333333333334%
8.3
Forecasting
70%
7.0
Pipeline visualization
90%
9.0
Customizable reports
90%
9.0
Customization (3)
80%
8.0
Custom fields
90%
9.0
Custom objects
80%
8.0
API for custom integration
70%
7.0
Security
N/A
N/A
Social CRM
N/A
N/A
Integrations with 3rd-party Software
N/A
N/A
Platform
N/A
N/A
  • We were able to increases deals signed by 17 percent after we started using Teamgate.
  • Our client satisfaction increased by 4 percent every month after we started using team gate based on surveys we sent with Teamgate.
  • Our sales team actually grew because of the positive impact of teamgate, they also mentioned they loved how they can use any hotel computer to log into the CRM.
I have used Salesforce to track leads and work with the sales team in different companies. I found I can do the same things with Teamgate and am paying half the license and usage fees. Salesforce has more features and better performance.
I rated this product an 8 for overall usability because Teamgate is very user-friendly and this helps the CRM meet the required use case that companies who buy it have. The feature to sign in from anywhere that has a net connection is huge For example the home page being the leads section and the fact that each lead has all the past and current communication with the potential client allows support agents, and the sales team to be on the same page I didn't give it a 10 because the slowness issue affects performance and usability.
I haven't had to contact the support team as of yet but my co-worker expressed his frustration with the amount of technical product knowledge the Teamgate support team had. He said he felt he knew the product better than the Teamgate helpdesk.
800
Salesteam, VP and managers, Quality assurance team, developers,
5
first level tech support
  • Developing leads
  • Closing deals
  • Managing communication
  • Integrate with Gmail
  • Call leads with the auto dialer
  • Run reports
  • Integrate with our gps product via api
  • Mobile Teamgate app
  • Password self register tool
The product exceeds our needs usability-wise.
The sales team can use this product as much as the support as lead generating teams.
Unplanned outages do cause issues with this cloud platform, as they occur twice a month.
Performance can be faster especially when running reports.
Alexander Taylor | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
The Teamgate CRM system basically runs the workflow of our business, we have multiple lead sources that are input into the system and then allocated to specific users. The system is easy to use and customise and has definitely made a huge difference to our SME. It also looks great which always helps.
  • Integration with SMS gateway and Mailchimp is fantastic
  • Great looking dashboard and graphics
  • So easy to use and customise even I could do it
  • Could do with the ability to customise the dashboard with your own fields.
Any SME or mid company that needs to track customers and sales can use this platform.
Sales Force Automation (7)
92.85714285714286%
9.3
Customer data management / contact management
100%
10.0
Workflow management
100%
10.0
Opportunity management
100%
10.0
Integration with email client (e.g., Outlook or Gmail)
60%
6.0
Contract management
90%
9.0
Interaction tracking
100%
10.0
Channel / partner relationship management
100%
10.0
Customer Service & Support (1)
100%
10.0
Help desk management
100%
10.0
Marketing Automation
N/A
N/A
CRM Project Management (2)
90%
9.0
Task management
100%
10.0
Reporting
80%
8.0
CRM Reporting & Analytics (3)
93.33333333333334%
9.3
Forecasting
100%
10.0
Pipeline visualization
100%
10.0
Customizable reports
80%
8.0
Customization (3)
86.66666666666666%
8.7
Custom fields
100%
10.0
Custom objects
80%
8.0
API for custom integration
80%
8.0
Security (2)
100%
10.0
Role-based user permissions
100%
10.0
Single sign-on capability
100%
10.0
Social CRM
N/A
N/A
Integrations with 3rd-party Software
N/A
N/A
Platform (1)
60%
6.0
Mobile access
60%
6.0
  • The amount of time we have free now, due to having everything organised with the platform is phenomenal
When I say we evaluated other CRMs I think that's an understatement, we tried about ten different systems and Teamgate was by far the best.
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