Cookiebot by Usercentrics vs. TrustArc

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cookiebot by Usercentrics
Score 8.3 out of 10
N/A
Cybot, headquartered in Denmark, offers Cookiebot, a data privacy management supporting GDPR compliance for websites, free for a single domain and available on a paid plan for more complex websites or multiple domains.N/A
TrustArc
Score 6.6 out of 10
N/A
TrustArc headquartered in San Francisco offers their eponymous data privacy management platform, providing risk assessments, breach management, compliance reporting, among other features.N/A
Pricing
Cookiebot by UsercentricsTrustArc
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cookiebot by UsercentricsTrustArc
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$10 per domainNo setup fee
Additional Details
More Pricing Information
User Ratings
Cookiebot by UsercentricsTrustArc
Likelihood to Recommend
3.6
(5 ratings)
7.0
(1 ratings)
User Testimonials
Cookiebot by UsercentricsTrustArc
Likelihood to Recommend
Cybot
Any situation where a business needs to implement user-level control and consent over cookies from a website or web app is a suitable place to implement Cookiebot. It has a great deal of flexibility in how you trigger/kill cookies, and in how the user can activate or view features like re-visiting the consent popup at a later date or viewing the cookie declaration. They've really made Cookiebot into a component for your existing website rather than a standalone app.
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TrustArc
TrustArc is well suited for a small-to-medium sized digital organization that is concerned about its ability to fulfill data privacy requirements. TrustArc offers an API integration to allow users to handle a larger volume of requests, but I don't have personal experience with this feature. It is a requirement that a cross-functional data privacy team be established in your organization to get the most use out of this product.
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Pros
Cybot
  • Cookie sonsent management
  • Compliance with GDPR
  • Multilanguage support
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TrustArc
  • Email verification
  • Frontend UI
  • Flexible configurations
  • Easy-to-follow audit trail - each step of the process is clearly defined
  • Integrated process flow - all communication back to data subject is handled through TrustArc
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Cons
Cybot
  • The organization of the environments where Cookiebot is being used requires a slight learning curve and some getting used to.
  • Viewing user's cookie preferences is a little cumbersome.
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TrustArc
  • Notification schemes - allowing different access levels to be notified when certain processes occur
  • Two-factor authentication upon login is a desirable feature not implemented
  • Standardized reporting on home dashboard
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Alternatives Considered
Cybot
In comparing the offering from our hosting company against Cookiebot, Cookiebot was the winner hands down. Easy to set up, use and monitor it met all of the criteria we had used in our search and at a reasonable price.
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TrustArc
OneTrust offers a similar product offering to TrustArc. Our organization had a legacy relationship with TrustArc with respect to its online cookie management preference solution. OneTrust product offerings do provide much of the same functionality as TrustArc and is worthy of consideration if you are evaluating vendors in this space.
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Return on Investment
Cybot
  • A low-cost way to maintain GDPR compliance from a Cookie standpoint.
  • Eliminated or reduced overhead costs associated with trying to keep up with cookie declarations and classifications.
  • Provided a fast, scalable way to add new cookies in the future while maintaining GDPR compliance without requiring a developer (via Google Tag Manager custom triggers).
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TrustArc
  • Allow organization to be compliant with data privacy laws is a requirement in 2021
  • Flexible offering allows for control of both digital (cookie) and database record requests
  • Sunk cost - organization requires this type of program, TrustArc is an established vendor in this space
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ScreenShots

Cookiebot by Usercentrics Screenshots

Screenshot of Fully customized bannerScreenshot of Cookie DeclarationScreenshot of Stay CompliantScreenshot of Effortless Compliance