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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CoSupport AI

    Score10 out of 10
    N/ACoSupport AI is a customer support automation platform for teams that manage high volumes of repetitive tickets. The platform trains on a company’s historical tickets, knowledge base, and connected systems to address customer inquiries across chat, email, and voice in more than 40 languages. Two products CoSupport AI Agent resolves repetitive customer inquiries autonomously and escalates cases requiring human judgment with the conversation history and a…

    $99

    DataHero

    Score9 out of 10
    N/ADataHero is a self-service Cloud BI tool, which uses a drag-and-drop interface to import and analyze data. DataHero integrates with Salesforce, HubSpot, Google Analytics, Dropbox, Strip, Excel and others. The company was founded in 2011 and is based in San Francisco.

    $59

    per month

    Pricing
    CoSupport AIDataHero
    Editions & Modules
    No answers on this topic
    Starter
    $59
    per month
    Premium
    $99
    per month
    Team
    $250
    per month
    Offerings
    Pricing Offerings
    CoSupport AIDataHero
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    CoSupport AIDataHero
    BI Standard Reporting
    Comparison of BI Standard Reporting features of CoSupport AI and DataHero
    Feature
    CoSupport AI
    -
    Ratings
    DataHero
    10.0
    1 Ratings
    20% above category average
    Customizable dashboards00 Ratings10.01 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of CoSupport AI and DataHero
    Feature
    CoSupport AI
    -
    Ratings
    DataHero
    10.0
    1 Ratings
    22% above category average
    Drill-down analysis00 Ratings10.01 Ratings
    Report sharing and collaboration00 Ratings10.01 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of CoSupport AI and DataHero
    Feature
    CoSupport AI
    -
    Ratings
    DataHero
    10.0
    1 Ratings
    20% above category average
    Publish to Web00 Ratings10.01 Ratings
    Publish to PDF00 Ratings10.01 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of CoSupport AI and DataHero
    Feature
    CoSupport AI
    -
    Ratings
    DataHero
    10.0
    1 Ratings
    22% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings10.01 Ratings
    Location Analytics / Geographic Visualization00 Ratings10.01 Ratings
    Predictive Analytics00 Ratings10.01 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of CoSupport AI and DataHero
    Feature
    CoSupport AI
    -
    Ratings
    DataHero
    10.0
    1 Ratings
    16% above category average
    Multi-User Support (named login)00 Ratings10.01 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings10.01 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of CoSupport AI and DataHero
    Feature
    CoSupport AI
    -
    Ratings
    DataHero
    10.0
    1 Ratings
    26% above category average
    Responsive Design for Web Access00 Ratings10.01 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of CoSupport AI and DataHero
    Feature
    CoSupport AI
    -
    Ratings
    DataHero
    10.0
    1 Ratings
    25% above category average
    iFrames00 Ratings10.01 Ratings
    Best Alternatives
    CoSupport AIDataHero
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    Fin
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    Medium-sized Companies
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    Score8.8 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    Sprinklr Service
    Score7.9 out of 10
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    Score6.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CoSupport AIDataHero
    Likelihood to Recommend
    10.0
    (4 ratings)
    9.0
    (1 ratings)
    Usability
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    CoSupport AIDataHero
    Likelihood to Recommend
    CoSupport AI
    well suited: Customer Support, Customer Sevice, reducing ticket processing time, one-click solution for the best ticket responses.
    Read full review
    DataHero
    DataHero ensures every business user in my organization is up to date on key performance metrics and insights through robust data analytics and a configurable data dashboard.
    Incentivized
    Read full review
    Pros
    CoSupport AI
    No answers on this topic
    DataHero
    • Collecting data from on-premise and cloud data repositories.
    • Availability of drag and drop chart creation improves data visualization.
    • It makes it effective to share insights with KPI dashboards.
    Incentivized
    Read full review
    Cons
    CoSupport AI
    No answers on this topic
    DataHero
    • Collecting data from on-premise tools like Concur Invoice was overwhelming, but we were able to partner with external service providers.
    Incentivized
    Read full review
    Usability
    CoSupport AI
    The solution is easy to implement. It works automatically. Its efficiency can be evaluated with zero effort.
    Read full review
    DataHero
    DataHero has intuitive and easy to use user interface making it easy to navigate features.
    Incentivized
    Read full review
    Support Rating
    CoSupport AI
    No answers on this topic
    DataHero
    I haven't interacted with DataHero support, but they must be knowledgeable and responsive regarding how they have documented the features on this tool.
    Incentivized
    Read full review
    Alternatives Considered
    CoSupport AI
    No answers on this topic
    DataHero
    Both DataHero and Excel4apps are great business intelligence tools, but the latter don't offer room for growth due to unavailability of large and global enterprises BI tools.
    Incentivized
    Read full review
    Return on Investment
    CoSupport AI
    No answers on this topic
    DataHero
    • Seamless insight sharing across teams in different departments increase productivity.
    • DataHero keep us updated by getting insights across all datasets.
    • No stale data or manual procedures when reporting with DataHer.
    Incentivized
    Read full review
    ScreenShots

    DataHero Screenshots

    Screenshot of Connect with 40+ common 3rd party servicesScreenshot of Automatic data warehouse, ETL, and classification. Schedule Automated updates.Screenshot of Create charts with drag-and-drop easeScreenshot of Customize with branding, color schemes, etc.Screenshot of Create custom dashboards you can easily share