Courier vs. Mailchimp Transactional Email (Mandrill)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Courier
Score 7.0 out of 10
N/A
Courier is a notification-creation program for app developers that offers push notifications, emails, chat, slack, and custom channels
$0.01
per notification
Mailchimp Transactional Email (Mandrill)
Score 7.3 out of 10
N/A
Mailchimp Transactional Email (formerly Mandrill) is designed to allow users to deliver fast, personalized transactional emails using API or SMTP.
$0
per month
Pricing
CourierMailchimp Transactional Email (Mandrill)
Editions & Modules
Developer Tier
$0.01
per notification
Business Tier
custom pricing
Free
$0
per month
Essentials
$13
per month
Standard
$20
per month
Premium
$350
per month
Offerings
Pricing Offerings
CourierMailchimp Transactional Email (Mandrill)
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CourierMailchimp Transactional Email (Mandrill)
Best Alternatives
CourierMailchimp Transactional Email (Mandrill)
Small Businesses
Mailjet
Mailjet
Score 8.1 out of 10
Mailjet
Mailjet
Score 8.1 out of 10
Medium-sized Companies
Mailjet
Mailjet
Score 8.1 out of 10
Mailjet
Mailjet
Score 8.1 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
CourierMailchimp Transactional Email (Mandrill)
Likelihood to Recommend
-
(0 ratings)
9.0
(16 ratings)
Usability
-
(0 ratings)
9.0
(2 ratings)
Support Rating
-
(0 ratings)
6.7
(2 ratings)
User Testimonials
CourierMailchimp Transactional Email (Mandrill)
Likelihood to Recommend
Courier
No answers on this topic
Intuit
Any system that requires transactional email message functionality as an external service. The benefits of a well managed and vetted server to maintain reputation as well as being reliability is well worth the effort needed to integrate towards the API specs
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Pros
Courier
No answers on this topic
Intuit
  • Mandrill is extremely reliable. We switched from using a platform that was very hit-or-miss, but we never had a single deliverability issue with Mandrill's transactional API. Every email was sent reliably and quickly.
  • Mandrill's reporting and debugging features made it easy to ensure that all our messages were getting delivered to the right place in a timely manner. In fact, Mandrill's tools were so robust that we used it as an end-around way of debugging another failing service we were using.
  • Mandrill is a very affordable add-on to an existing MailChimp account. Adding an extra layer of reliability was a no-brainer, and made the cost essentially negligible to our organization.
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Cons
Courier
No answers on this topic
Intuit
  • The rate-limit system can be troubling. If you are switching providers and already have a large e-mail volume, you're going to want to transition slowly. The per-hour send limits are initially very low, and if you have any deliverability or complaint hiccups, they will plummet quickly. The Mandrill support staff is very helpful in this area - they will not (and claim that they can not) manipulate send limits for any account at any time for any reason.
  • Billing is combined in with a paid MailChimp subscription, which didn't used to be the case.
  • No free tier.
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Usability
Courier
No answers on this topic
Intuit
It did the job for us and we were happy with the delivery rates of the email, analytics and customisation available while integrating it within our platform.
Read full review
Support Rating
Courier
No answers on this topic
Intuit
I haven't personally reached out to their support team, but the feedback I've heard from our tech support and engineering teams have been that their response to questions has often been they either are unsure or that Mandrill is what it is. For example, when our customers weren't able to see opens and clicks for all emails sent, and we reached out to their support, the response was it is what it is, and they'll send a notification to our app if they can.
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Alternatives Considered
Courier
No answers on this topic
Intuit
So we actually work with clients across all of the platforms listed above, but Mandrill has a huge ease of use bonus in its favor, especially when working with clients who are setting up a Cart Recovery style marketing campaign for the first time or are looking for a bit of a fire-and-forget setup. With more sophisticated clients (on the scale of global ecommerce companies), who have a larger subscriber/customer base and in-house design teams, we find that Mandrill usually isn't enough
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Return on Investment
Courier
No answers on this topic
Intuit
  • It helped us to grow our customer database substantially in the last quarter.
  • Last week we reached 62% customer engagement in our campaign. This is very good customer engagement for our projects.
  • In the last quarter we achieved our target by 135%.
Read full review
ScreenShots

Courier Screenshots

Screenshot of The in-dashboard channel selectorScreenshot of The in-dashboard audit logs