Mailchimp Transactional Email (formerly Mandrill) is designed to allow users to deliver fast, personalized transactional emails using API or SMTP.
$0
per month
Pricing
Mailchimp Transactional Email (Mandrill)
Editions & Modules
Free
$0
per month
Essentials
$13
per month
Standard
$20
per month
Premium
$350
per month
Offerings
Pricing Offerings
Mailchimp Transactional Email (Mandrill)
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No
Entry-level Setup Fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Mailchimp Transactional Email (Mandrill)
Considered Both Products
Intuit
Verified User
Chose Mailchimp Transactional Email (Mandrill)
We were already using Mailchimp email marketing product and then while exploring different solutions, we went ahead with Mailchimp Transactional Email (Mandrill) only considering our requirements which has mix of reliability and pricing. Few things that stand out with Mailchimp …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Onboarding and Services Manager in Customer Service at Kindful (Computer Software, 11-50 employees)
Chose Mailchimp Transactional Email (Mandrill)
I haven't personally used Sendgrid or Klaviyo before because we had been using Mandrill already. When I joined the company, however, I believe it's overall functionality paired with their price point was more competitive than other solutions out there at the time. With how …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Mailchimp Transactional Email (Mandrill)
I used MailKitchen for some time but I was not satisfied with its results. The unsubscribe rate was very high in that tool, though I don't know the reason for that. So I changed it. I found Mandrill good for my business because its unsubscribe rate is almost negligible and the …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Supervisor IT Operations in Information Technology at Laureate International Universities (Education Management, 10,001+ employees)
Chose Mailchimp Transactional Email (Mandrill)
Best technical market reviews and more options available. Mandrill is a cheaper option and easy to manage. It is an excellent option for small and medium business.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Mailchimp Transactional Email (Mandrill)
What I like better about Mandrill than Mailgun is that Mandrill has integrated Template management. You can issue an email to be sent with a template and submit merge variables along with the email data. Doing this with Mailgun means you have to roll your own template …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Senior Project Manager in Information Technology at OnMetric (Internet, 11-50 employees)
Chose Mailchimp Transactional Email (Mandrill)
They're both fairly comparable, though MailChimp made you jump through a few more hoops to use the service, though these were put in place to maintain server integrity in order to reduce bounce rates. I haven't seen a difference, so this was really more of a pain point than …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Senior Software Engineer in Information Technology at Ubersmith (Computer Software, 11-50 employees)
Chose Mailchimp Transactional Email (Mandrill)
Being first a MailChimp customer, moving to using Mandrill as a transactional API based solution was an easy and obvious solution. At the time of evaluation Mandrill's API was far superior to SendGrid's API.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Chief Technology Officer in Engineering at LoudDoor, LLC (Marketing and Advertising, 11-50 employees)
Chose Mailchimp Transactional Email (Mandrill)
Sendgrid offers a lot of the same features as Mandrill, but goes a lot further in helping you achieve maximum deliverability for your e-mails. They have a respectable free tier for sending as well as receiving emails, and their paid tiers are very reasonably priced.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Marketing Director in Marketing at Metropolitan Government of Nashville and Davidson County (Non-Profit Organization Management, 11-50 employees)
Chose Mailchimp Transactional Email (Mandrill)
Amazon SES was a service we evaluated before eventually landing on Mandrill. SES is very affordable, but some of our less technically-inclined employees found it difficult to use. We also found the API to be lacking in meeting our needs. And as an existing paid MailChimp …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Mailchimp Transactional Email (Mandrill)
So we actually work with clients across all of the platforms listed above, but Mandrill has a huge ease of use bonus in its favor, especially when working with clients who are setting up a Cart Recovery style marketing campaign for the first time or are looking for a bit of a …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Any system that requires transactional email message functionality as an external service. The benefits of a well managed and vetted server to maintain reputation as well as being reliability is well worth the effort needed to integrate towards the API specs
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Mandrill is extremely reliable. We switched from using a platform that was very hit-or-miss, but we never had a single deliverability issue with Mandrill's transactional API. Every email was sent reliably and quickly.
Mandrill's reporting and debugging features made it easy to ensure that all our messages were getting delivered to the right place in a timely manner. In fact, Mandrill's tools were so robust that we used it as an end-around way of debugging another failing service we were using.
Mandrill is a very affordable add-on to an existing MailChimp account. Adding an extra layer of reliability was a no-brainer, and made the cost essentially negligible to our organization.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The rate-limit system can be troubling. If you are switching providers and already have a large e-mail volume, you're going to want to transition slowly. The per-hour send limits are initially very low, and if you have any deliverability or complaint hiccups, they will plummet quickly. The Mandrill support staff is very helpful in this area - they will not (and claim that they can not) manipulate send limits for any account at any time for any reason.
Billing is combined in with a paid MailChimp subscription, which didn't used to be the case.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It did the job for us and we were happy with the delivery rates of the email, analytics and customisation available while integrating it within our platform.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I haven't personally reached out to their support team, but the feedback I've heard from our tech support and engineering teams have been that their response to questions has often been they either are unsure or that Mandrill is what it is. For example, when our customers weren't able to see opens and clicks for all emails sent, and we reached out to their support, the response was it is what it is, and they'll send a notification to our app if they can.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
So we actually work with clients across all of the platforms listed above, but Mandrill has a huge ease of use bonus in its favor, especially when working with clients who are setting up a Cart Recovery style marketing campaign for the first time or are looking for a bit of a fire-and-forget setup. With more sophisticated clients (on the scale of global ecommerce companies), who have a larger subscriber/customer base and in-house design teams, we find that Mandrill usually isn't enough
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
