Coveo Relevance Cloud vs. Logstash

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Coveo Relevance Cloud
Score 8.0 out of 10
N/A
Coveo is an enterprise search technology which can index data on disparate cloud systems making it easier to retrieve. It has integrated plug-ins for Salesforce.com, Sitecore CEP, and Microsoft Outlook and SharePoint.
$600
per month
Logstash
Score 9.0 out of 10
N/A
N/AN/A
Pricing
Coveo Relevance CloudLogstash
Editions & Modules
Base
$600
per month
Pro
$1,320
per month
No answers on this topic
Offerings
Pricing Offerings
Coveo Relevance CloudLogstash
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Coveo Relevance CloudLogstash
Best Alternatives
Coveo Relevance CloudLogstash
Small Businesses
Yext
Yext
Score 7.8 out of 10
SolarWinds Papertrail
SolarWinds Papertrail
Score 8.9 out of 10
Medium-sized Companies
Guru
Guru
Score 9.4 out of 10
Sumo Logic
Sumo Logic
Score 8.8 out of 10
Enterprises
Guru
Guru
Score 9.4 out of 10
Sumo Logic
Sumo Logic
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Coveo Relevance CloudLogstash
Likelihood to Recommend
10.0
(4 ratings)
9.0
(4 ratings)
Likelihood to Renew
6.6
(2 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Coveo Relevance CloudLogstash
Likelihood to Recommend
Coveo
Coveo Relevance Cloud is a great solution to implement into Salesforce to provide Knowledge-Centered Support, Enhancements to a Customer Community, to provide sales aids, or to complement your customized app in Salesforce.
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Elastic
Perfect for projects where Elasticsearch makes sense: if you decide to employ ES in a project, then you will almost inevitably use LogStash, and you should anyways. Such projects would include: 1. Data Science (reading, recording or measure web-based Analytics, Metrics) 2. Web Scraping (which was one of our earlier projects involving LogStash) 3. Syslog-ng Management: While I did point out that it can be a bit of an electric boo-ga-loo in finding an errant configuration item, it is still worth it to implement Syslog-ng management via LogStash: being able to fine-tune your log messages and then pipe them to other sources, depending on the data being read in, is incredibly powerful, and I would say is exemplar of what modern Computer Science looks like: Less Specialization in mathematics, and more specialization in storing and recording data (i.e. Less Engineering, and more Design).
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Pros
Coveo
  • Coveo is fast, search results come up quick (though it's not always great).
  • Not much complexity to run.
  • Coveo is implemented within our portal and doesn't require extra steps to use it.
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Elastic
  • Logstash design is definitely perfect for the use case of ELK. Logstash has "drivers" using which it can inject from virtually any source. This takes the headache from source to implement those "drivers" to store data to ES.
  • Logstash is fast, very fast. As per my observance, you don't need more than 1 or 2 servers for even big size projects.
  • Data in different shape, size, and formats? No worries, Logstash can handle it. It lets you write simple rules to programmatically take decisions real-time on data.
  • You can change your data on the fly! This is the CORE power of Logstash. The concept is similar to Kafka streams, the difference being the source and destination are application and ES respectively.
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Cons
Coveo
  • It would be great if Coveo 6 allowed you to rebuild indexes from a certain subtree instead of needing to rebuild the entire tree to see changes. This functionality was added in Coveo 7 and is very useful.
  • In Coveo 6, integration with Sitecore is more difficult than one would expect. This integration is much improved in Coveo 7.
  • I have seen cases where an exception thrown when crawling a specific document will cause the indexing to stop completely. I believe this only happens in implementations using custom faceting but it could be handled more efficiently if the trouble document was skipped and the indexing could continue.
  • Relevancy ranking editor is good but not as powerful as GSA. GSA offers a self-learning scorer which automatically analyzes user behavior and the specific links that users click on for specific queries to fine tune relevance and scoring.
  • We've ran into issues on multiple clients with Sitecore items being indexed multiple times in Sitecore 7 and Coveo 7. The fix Coveo suggested was to upgrade our Sitecore version and Coveo but unfortunately this didn't resolve our issue. After months of testing we were finally able to resolve this by implementing our own CoveoItemCrawler to get around the issue (based on https://developers.coveo.com/display/public/SC201404/Items+in+the+Same+Language+Gets+Indexed+Multiple+Times;jsessionid=3C1A2AE33540E0A0B8BB52BA3A64AF70).
  • Integration with RabbitMQ in Coveo 7 seems error prone. We often see the error "The AMQP operation was interrupted" and on occasion, need to restart the Coveo service to get this operating again. In some extreme cases, we have also had to restart the server because of issues when attempting to restart the Coveo service.
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Elastic
  • It is heavy i.e., intensive as of now. Need to reduce overhead to save CPU/RAM consumption
  • Need to be more Kubernetes-friendly. Should support auto-scaling and K8s observability
  • Initial configuration is still complex. A seamless config procedure is still required
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Likelihood to Renew
Coveo
This question is not applicable to me
Read full review
Elastic
No answers on this topic
Usability
Coveo
No answers on this topic
Elastic
As I said earlier, for a production-grade OpenStack Telco cloud, Logstash brings high value in flexibility, compliance, and troubleshooting efficiency. However, this brings a higher infra & ops cost on resources, but that is not a problem in big datacenters because there is no resource crunch in terms of servers or CPU/RAM
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Alternatives Considered
Coveo
No answers on this topic
Elastic
Logstash can be compared to other ETL frameworks or tools, but it is also complementary to several, for example, Kafka. I would not only suggest using Logstash when the rest of the ELK stack is available, but also for a self-hosted event collection pipeline for various searching systems such as Solr or Graylog, or even monitoring solutions built on top of Graphite or OpenTSDB.
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Return on Investment
Coveo
  • Quick to find things in a massive database when needed.
  • Results need to be more concise - sometimes we spend more time looking for the right file than if we were to just search amongst our own networks instead.
  • Coveo is not always the most useful but does its job when general information is needed.
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Elastic
  • Positive: LogStash is OpenSource. While this should not be directly construed as Free, it's a great start towards Free. OpenSource means that while it's free to download, there are no regular patch schedules, no support from a company, no engineer you can get on the phone / email to solve a problem. You are your own Engineer. You are your own Phone Call. You are your own ticketing system.
  • Negative: Since Logstash's features are so extensive, you will often find yourself saying "I can just solve this problem better going further down / up the Stack!". This is not a BAD quality, necessarily and it really only depends on what Your Project's Aim is.
  • Positive: LogStash is a dream to configure and run. A few hours of work, and you are on your way to collecting and shipping logs to their required addresses!
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