Likelihood to Recommend AVImark works for us. Yes, there are times when we wish it could do this or do that, but overall, it does exactly what we need it to. It is easy to use and easy to teach to people with no knowledge of any vet software and it is pretty user-friendly as well.
Read full review To date, TotalMD EHR is being used in many specialties, including chiropractic, general surgery, home healthcare, mental health, internal medicine, family practice, plastic surgery, OB/GYN and alternative medicine. Because the system is available as both server-based (in-house system) or cloud-based, each practice may choose which option may better suit the way they care for patients, based on portability needs.
Read full review Pros Charting and chart interface are relatively user friendly Information searches are thorough and effective Scheduling calendar is easy to use and differentiate between types of appointments and doctors Read full review Since TotalMD EHR is a completely integrated system with its TotalMD Practice Management and Patient Billing counterpart, the chance of data entry error across systems is minimized. Provider assessments translate directly to billing data, thus decreasing claim rejections, dramatically. Templates are quickly and easily customized by the provider, for any and all specialties, based on the way the provider works as opposed to the way programmers decide. Powerful tracking system allows providers to follow lab orders, medications, referral information and more, which enhances the ability to provide better care. Read full review Cons Emails don't always send. Sometimes can load very slowly. Inventory over multi sites is never right. Read full review Although third-party applications are available for smartphone access to certain information, we are hoping to see such applications developed directly by TotalMD, to continue with their all-in-one approach, which minimizes any chance of data error. Third-party biometric devices (fingerprint, retinal scan, etc.) can be utilized with the HL7 import capabilities of TotalMD. However, we would like to see such scanning devices created specifically for TotalMD. By doing so, the installation, configuration and support would be handled by one company, rather than a third party. Read full review Usability I find the program to be very user-friendly. This is software that is easy to use and understand. There are a number of shortcut keys that make it even easier to use. When teaching AVImark to new employees with zero veterinary experience, they pick up how to use AVImark quickly.
Read full review Alternatives Considered AVImark is not a monthly subscription, so costs are overall cheaper. Also, exit barriers are high for this type of product. It would be difficult to retrain an entire hospital on a new system and work through the transition period.
Read full review [We assessed] bringing on another product to our lineup (previously we were top national resellers of Medisoft and AltaPoint). However, TotalMD quickly became our flagship product, as it has proven to have the lowest maintenance/support requirements, the easiest to learn for both practitioners as well as support personnel and is the most affordable (most bang-for-the-buck) for our clients. Supporting over a thousand clients throughout the US, Canada, Guam and Puerto Rico for the past 23 years, we always hold our clients' best interests in mind.
Read full review Return on Investment We moved to a different credit card company and are saving $40K dollars in fees from what World Pay was charging us Read full review Since TotalMD is one of the few EHR systems on the market today, that does not have a required annual (and usually very pricey) support agreement, its fast user implementation time requirement and the many error cross-checking systems, the ROI for most practices, can be seen in a few months. Data conversion from several software systems (Medisoft, AltaPoint, Lytec and Visionary) are typically included at no cost, saving many practices thousands of dollars when they switch from a lesser product. The technical team at TotalMD can convert data from most any other product at very reasonable rates. Read full review ScreenShots