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What is TotalMD?

Pricing that makes sense: Pay per user, not per provider.Fewer clicks: Fewer clicks to drive efficiency.Personalized service: U.S.-based, personalized support and training.Get paid faster:Revenue cycle management boasting 97.48% first pass acceptance rates.Any size business: For established billing companies, startups or…

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Recent Reviews

TrustRadius Insights

TotalMD has proven to be a valuable asset for healthcare billing services, particularly in the field of behavioral health claims. Users …
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Users 30-49


per month per user

Users 20-29


per month per user

Users 10-19


per month per user

Entry-level set up fee?

  • $199
For the latest information on pricing, visit


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $129 per month
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Product Demos

Claims List Basics | TotalMD


Setting up Providers in TotalMD | Medical Software Training


Applying Copayments with TotalMD Medical Software


Setting up Insurance Plans in TotalMD


Tracking Inventory in TotalMD


Marking charges for collections in TotalMD

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Product Details

What is TotalMD?

  • Pricing that makes sense: Pay per user, not per provider.
  • Fewer clicks: Fewer clicks to drive efficiency.
  • Personalized service: U.S.-based, personalized support and training.
  • Get paid faster:Revenue cycle management boasting 97.48% first pass acceptance rates.
  • Any size business: For established billing companies, startups or an independent contractors.

TotalMD Features

  • Supported: Interactive Insurance Aging Drilldown
  • Supported: Comprehensive Ledger
  • Supported: Electronic Document Management
  • Supported: Centralized Billing

TotalMD Screenshots

Screenshot of Comprehensive Ledger: Get everything you need from one screen. View all the financials of a patient, add charges directly from the ledger and make any corrections. Plus view claim and statement history.Screenshot of Print claims directly from the software or send claims electronically from our integrated clearinghouse or use any other clearinghouse you prefer.Screenshot of Insurance Aging Drilldown: This interactive aging screen gets you everything you need to follow up and collect from insurance claims in one  screen. You can even record notes as you follow up with the insurance companies!

TotalMD Video

What our customers are saying.

TotalMD Integrations

TotalMD Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationNo
Supported CountriesUnited States
Supported LanguagesEnglish
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

TotalMD has proven to be a valuable asset for healthcare billing services, particularly in the field of behavioral health claims. Users have praised the software for its helpful and patient support team, which has made the transition from their previous program smooth and easy. This has resulted in increased productivity for businesses as TotalMD provides a structured and constantly updated system, freeing up time for quality customer service. The ease of use and great support team offered by TotalMD is appreciated by users who value the regular check-ins and timely issue resolution.

In addition to its user-friendly interface, TotalMD is considered the best software for medical billing, saving users both time and money compared to other systems. The positive experiences with TotalMD have led many businesses to recommend it to others frustrated with their current systems, contributing to its growing popularity since 2008. Not only has TotalMD addressed previous frustrations by offering readable patient ledgers, customizable reports, and seamless connections with EHR programs, but it has also provided an excellent value for the price. The quick and smooth installation process combined with the easy-to-use program has made the transition seamless and straightforward for various healthcare practices.

Overall, TotalMD has become an affordable and feature-rich solution for medical billing, giving back time to users and their staff through its customizable features and responsive tech and sales support. Whether it is optimizing productivity or enhancing customer service, TotalMD proves to be a reliable choice for healthcare providers looking for an efficient billing software solution.

Easy to Use and Customize: Many users have found the system easy to use and customize to fit their practice needs. They appreciate the user-friendly interface, which makes it easy to navigate and enter patient information. Some users with limited computer experience have also mentioned that they found the software easy to learn and use.

Prompt and Efficient Technical Support: Users have praised the technical support provided by the company. They mention that any issues or modifications necessary were promptly resolved by the support team. The efficiency of the support in resolving problems has been highly appreciated by many users.

Regularly Updated Support Information: Users value that the support information is regularly updated with industry changes. This feature provides them with valuable knowledge about updates and developments in their field, enhancing their overall experience with the software.

Frequent Downtime and Slow Performance: Several users have mentioned that the software frequently experiences downtime and runs slowly, causing frustration and disruptions to their workflow.

Inadequate Reporting System: Users have expressed dissatisfaction with the outdated reporting system, finding it difficult to multitask and track claims effectively. Some reviewers have also found the names of the reports confusing and wished for improvements in their presentation.

Unhelpful Customer Support: Many users have criticized the customer support provided by TotalMD, stating that they were unhelpful and did not fulfill their promises. Some customers have experienced long wait times when contacting technical support due to time zone differences, adding to their frustrations.


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Companies can't remove reviews or game the system. Here's why
Scott Hoehn | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Coming from 20+ years experience with several EHR products (Medisoft Clinical, AltaPoint EHR, SpringCharts, OmniMD and Lytec) we chose to exclusively sell and support TotalMD EHR based on its ease-of-use, speed and affordability. Equally, if not, more importantly, TotalMD EHR has the highest ONC-ATCB full certification (rather than modular) in its class.
  • Since TotalMD EHR is a completely integrated system with its TotalMD Practice Management and Patient Billing counterpart, the chance of data entry error across systems is minimized. Provider assessments translate directly to billing data, thus decreasing claim rejections, dramatically.
  • Templates are quickly and easily customized by the provider, for any and all specialties, based on the way the provider works as opposed to the way programmers decide.
  • Powerful tracking system allows providers to follow lab orders, medications, referral information and more, which enhances the ability to provide better care.
  • Although third-party applications are available for smartphone access to certain information, we are hoping to see such applications developed directly by TotalMD, to continue with their all-in-one approach, which minimizes any chance of data error.
  • Third-party biometric devices (fingerprint, retinal scan, etc.) can be utilized with the HL7 import capabilities of TotalMD. However, we would like to see such scanning devices created specifically for TotalMD. By doing so, the installation, configuration and support would be handled by one company, rather than a third party.
To date, TotalMD EHR is being used in many specialties, including chiropractic, general surgery, home healthcare, mental health, internal medicine, family practice, plastic surgery, OB/GYN and alternative medicine. Because the system is available as both server-based (in-house system) or cloud-based, each practice may choose which option may better suit the way they care for patients, based on portability needs.
  • Since TotalMD is one of the few EHR systems on the market today, that does not have a required annual (and usually very pricey) support agreement, its fast user implementation time requirement and the many error cross-checking systems, the ROI for most practices, can be seen in a few months.
  • Data conversion from several software systems (Medisoft, AltaPoint, Lytec and Visionary) are typically included at no cost, saving many practices thousands of dollars when they switch from a lesser product. The technical team at TotalMD can convert data from most any other product at very reasonable rates.
[We assessed] bringing on another product to our lineup (previously we were top national resellers of Medisoft and AltaPoint). However, TotalMD quickly became our flagship product, as it has proven to have the lowest maintenance/support requirements, the easiest to learn for both practitioners as well as support personnel and is the most affordable (most bang-for-the-buck) for our clients. Supporting over a thousand clients throughout the US, Canada, Guam and Puerto Rico for the past 23 years, we always hold our clients' best interests in mind.
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