AVImark is pretty average
Updated October 14, 2021

AVImark is pretty average

Ashley McDermott | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with AVImark

Our hospitals utilize AVImark across all departments (veterinary teams, transcriptionists, kennel technicians). We use AVImark as our medical chart for patients and scheduling platform for all types of appointments, including surgeries, exams, grooming, and boarding.
  • Charting and chart interface are relatively user friendly
  • Information searches are thorough and effective
  • Scheduling calendar is easy to use and differentiate between types of appointments and doctors
  • Being able to adjust "remove appointment" options on the calendar. Would be nice to change the type to different stages of the exam (i.e. 'checked in', 'with tech', 'with doctor', 'checked out'), rather than just whether the appointment was kept, rescheduled, late, etc.
  • Inventory monitoring and receiving. There is little provided in terms of inventory control or alerting appropriate users if counts are off (like going into negatives). Variancing is also particularly time consuming and difficult
  • Better integration with other types of credit card processing companies or technology.
  • Scheduling
  • Patient charts
  • Accounting / Invoicing
  • We moved to a different credit card company and are saving $40K dollars in fees from what World Pay was charging us
AVImark is not a monthly subscription, so costs are overall cheaper. Also, exit barriers are high for this type of product. It would be difficult to retrain an entire hospital on a new system and work through the transition period.

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