Covetrus Impromed vs. Schedulicity

It's great for scheduling, medical records and creating things to suit specific needs. We recently switched to using worldpay as our card processor since it integrates with Covetrus Impromed- this has been terrible for us. We have issues almost daily and, in our experience, support is difficult to work with.

Incentivized

Everyday use is good enough, we don't have an overly complicated product that allows us to complete the tasks given to us and schedule and reschedule the meetings. The ability to allow the user to control the scheduling of meetings and look in the calendar for specific timelines has never been easier. The stress that is on the user is taken away from the user by the tool itself.

Incentivized

• Scheduling
• Inventory Tracking
• Time management for employees

Incentivized

• Your access data is stored in a secure environment.
• Ease of use to make transfers at the entrance and exit.

• Integration with card processing
• Support for integrated card processing
• Ease of creating custom reports/templates

Incentivized

• I would like the ability to search the schedules of all tutors for the next available opening.
• When scheduling a provider off for a day or if the provider is sick, I would like the program to ask me if I need to cancel all appointments for the provider and allow me to give a message to the client why it is being canceled.
• Office closed messages. - If I close the office for a week because of vacation, spring break, etc... I would like Schedulicity to cancel all the appointments on the specified dates and give me the option to send a message to my client's explaining why we are closed. Currently, I need to go into each individual provider and mark the days off and then go into each provider's schedule and cancel each appointment. It takes a long time to do this with 14 employees. It would be easier to indicate the business is closed, cancel all provider's appointments on those days, and then have an option to send a notification to clients indicating why the center is closed.

Incentivized

Seems pretty user friendly and easy to learn; lots of options to "customize" to what you need or want.

Incentivized

The support team is awesome. The turnaround is quick and if the software cannot support my current need they are really good about giving me a work around.

Incentivized

This is night and day from the excel spreadsheets we were using to set appts manually. We have seen productivity and scheduling mistakes diminish quickly. Very happy with this product.

Incentivized

• Helps with inventory tracking
• Timeclock- accurate and easy to edit
• Efficiency with creating specific templates for medical records

Incentivized

• It will allow you to present results to the worker and to the Inspection.
• Allows convenient application approvals.