User Friendly
August 07, 2024

User Friendly

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Impromed

Overall Satisfaction with Covetrus Impromed

We use it as our PIMS. This program allows us to schedule appointments, enter medical records including prescriptions, as well as create products and inventory. We use it for many, many things in our veterinary clinic.

Pros

  • Scheduling
  • Inventory Tracking
  • Time management for employees

Cons

  • Integration with card processing
  • Support for integrated card processing
  • Ease of creating custom reports/templates
  • Helps with inventory tracking
  • Timeclock- accurate and easy to edit
  • Efficiency with creating specific templates for medical records
Seems pretty user friendly and easy to learn; lots of options to "customize" to what you need or want.

Do you think Covetrus Impromed delivers good value for the price?

Yes

Are you happy with Covetrus Impromed's feature set?

Yes

Did Covetrus Impromed live up to sales and marketing promises?

Yes

Did implementation of Covetrus Impromed go as expected?

I wasn't involved with the implementation phase

Would you buy Covetrus Impromed again?

Yes

It's great for scheduling, medical records and creating things to suit specific needs.
We recently switched to using worldpay as our card processor since it integrates with Covetrus Impromed- this has been terrible for us. We have issues almost daily and, in our experience, support is difficult to work with.

Comments

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