What users are saying about
27 Ratings
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Score 8.3 out of 100
6 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

cPanel

I would recommend cPanel as it is a good tool for a medium-sized business. The licensing costs can be a bit high but you mostly get what you pay for. If you have a bit more of a large or complex web site/structure, there is a bit of a learning curve for administrators. Once you know what you're doing, it does what it does very well.
Anonymous | TrustRadius Reviewer

Mitratech TAP Workflow Automation

From my few months of using the tool, I believe the tool would be best suited for Legal Ops (Contracting) & Procurement. Maybe even in competitive bidding (strategic sourcing: eg RFP & RFX). The tool may be less appropriate for Payment Processing/Collecting.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Workload Automation

cPanel
7.3
Mitratech TAP Workflow Automation
Multi-platform scheduling
cPanel
6.5
Mitratech TAP Workflow Automation
Central monitoring
cPanel
7.4
Mitratech TAP Workflow Automation
Logging
cPanel
7.6
Mitratech TAP Workflow Automation
Alerts and notifications
cPanel
7.8
Mitratech TAP Workflow Automation
Analysis and visualization
cPanel
6.8
Mitratech TAP Workflow Automation
Application integration
cPanel
8.0
Mitratech TAP Workflow Automation

Pros

cPanel

  • Managing Email Servers is easy and intuitive.
  • Managing FTP Servers is simple and secure.
  • Implementing Content Managers is simple and there is wide compatibility.
  • Managing websites whether through your content manager or the old-fashioned way is very easy and intuitive.
  • Inexpensive
Marouane Tohme | TrustRadius Reviewer

Mitratech TAP Workflow Automation

  • Creating a user community and sharing knowledge of automation best practices.
  • Easy to use form and workflow builder.
  • Responsive and knowledgeable technical team.
Tamara Cook | TrustRadius Reviewer

Cons

cPanel

  • The costs can be a limiting factor for some businesses if you are not using a web hosting company that uses it. I have been experimenting with Cloud hosting, which can be very daunting for the novice. There is an option to install it on the cloud but it is expensive.
Anonymous | TrustRadius Reviewer

Mitratech TAP Workflow Automation

  • Adding form fields can be quite tedious as it has to be added to every stage/relationship.
  • It's difficult to remember where a certain condition/formula sits.
  • I wish the workflow itself can be exported for presentation/demo/documentation purposes.
  • I wish there was a way for more than one admin to configure the tool at the same time.
Anonymous | TrustRadius Reviewer

Usability

cPanel

cPanel 7.2
Based on 5 answers
Although it can be a little bit bloated with a lot of options and configurations, it's very straightforward to use and maintain. So it's a great option even if you don't have large experience in hosting configuration. The WHM tool is more suited to heavy users since it requires more expertise, so it has a steep learning curve to better understand how to use it.
Anonymous | TrustRadius Reviewer

Mitratech TAP Workflow Automation

No score
No answers yet
No answers on this topic

Support Rating

cPanel

cPanel 8.7
Based on 13 answers
The support comes in the form of an extensive library of how to articles and community input. For most situations this will give you plenty of information and resources to trouble shoot. Live support really then would need to default to the hosting provider who provides the cPanel for your use.
David Faustina | TrustRadius Reviewer

Mitratech TAP Workflow Automation

No score
No answers yet
No answers on this topic

Alternatives Considered

cPanel

The direct server management tool access provided by cPanel hosting accounts is far superior to any shared or "standard" web site hosting packaged offered by any of the numerous web host providers I have used and or evaluated over the 20+ years of my experience working in the internet industry.
Jim Nelson | TrustRadius Reviewer

Mitratech TAP Workflow Automation

Autodesk selected TAP because of its ability to handle more complex workflows. We vetted a lot of "light" automation solutions but wanted a tool that was flexible enough to handle our more extensive use cases.
Tamara Cook | TrustRadius Reviewer

Return on Investment

cPanel

  • cPanel makes back end server administration easy. This saves time and overall effort.
  • cPanel is readily available with most hosting packages. It integrates with both Apache and Nginx.
  • cPanel allows you to perform some of the same functions as WHM, but with an easier interface.
Justin Roodman | TrustRadius Reviewer

Mitratech TAP Workflow Automation

  • The tool hasn't rolled out yet so we cannot speculate the positive/negative impacts quite yet. However, I know it'll free up a lot of time for risk subject matter experts to gather vendor risk data for critical/high-risk vendors. From a negative standpoint, it may significantly delay the procurement process for purchases if due diligence is triggered and/or there's pushback from vendors.
Anonymous | TrustRadius Reviewer

Pricing Details

cPanel

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

cPanel Editions & Modules

Edition
Solo$151
Admin$221
Pro32.251
Premier48.501
  1. per month
Additional Pricing Details

Mitratech TAP Workflow Automation

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mitratech TAP Workflow Automation Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

cPanel
7.7
Mitratech TAP Workflow Automation
7.3

Usability

cPanel
7.2
Mitratech TAP Workflow Automation

Support Rating

cPanel
8.7
Mitratech TAP Workflow Automation

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