Creative Virtual V-Person vs. Moveworks

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Creative Virtual V-Person
Score 5.7 out of 10
N/A
Creative Virtual in London offers V-Person, a conversational platform that brings artificial intelligence to customer and employee engagement. The solution combines virtual agent, chatbot, live chat and conversational AI solutions in an orchestration platform designed to enable users to provide consistent, accurate, personalized and seamless omnichannel engagement at large scale. The solution includes: V-Person: virtual agent & chatbot technology web, mobile, social media,…N/A
Moveworks
Score 8.0 out of 10
N/A
Moveworks, now from ServiceNow, is a cloud-based machine learning platform that resolves IT support issues autonomously. Moveworks activates different resolution skills to take action, complete tasks, retrieve information and find answers.N/A
Pricing
Creative Virtual V-PersonMoveworks
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Creative Virtual V-PersonMoveworks
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
Creative Virtual V-PersonMoveworks
Small Businesses

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Medium-sized Companies
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Score 7.5 out of 10
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Score 7.5 out of 10
Enterprises
Cortana (discontinued)
Cortana (discontinued)
Score 7.5 out of 10
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Score 7.5 out of 10
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User Ratings
Creative Virtual V-PersonMoveworks
Likelihood to Recommend
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Creative Virtual V-PersonMoveworks
Likelihood to Recommend
Creative Virtual Ltd
No answers on this topic
ServiceNow
Moveworks is great at automating simple functions with zero human touch and requests, like unlocking user accounts, resetting user passwords, and adding users to DL ticket creation. These functions reduce total calls to our help desk.
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Pros
Creative Virtual Ltd
No answers on this topic
ServiceNow
  • Understanding employee questions and serving up information and answers
  • Very easy to add new content into the chatbot
  • Excellent customer support
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Cons
Creative Virtual Ltd
No answers on this topic
ServiceNow
  • Conversations, asking users refining questions to better tailor responses
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Return on Investment
Creative Virtual Ltd
No answers on this topic
ServiceNow
  • 22% reduction in calls to support channels
  • Employee growth without needing to add support personnel
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ScreenShots